HVAC reviews in San Gabriel, California

4.7 based on 175 reviews Back to the listing
    1

    They shut down at 4pm, leaving me waiting with wasted time - drove all the way out because it said they were open until 5pm, but that turned out to be a lie.

    5

    It's an average spot for acquiring AC components and hand tools.

    5

    This place is a great resource for buying HVAC parts. They cater to professionals, but their staff is knowledgeable and helpful, happy to offer advice if needed. The store typically has the essentials in stock, with most daily items readily available. If they don't have what you're looking for, they usually can order it and have it on hand by the next day. For minor issues like a faulty AC that's blowing air but not cooling, a quick stop at their store can save you money - they often carry replacement capacitors, with options ranging from $9 to $30 depending on the manufacturer, which can prevent costly repair calls.

    2

    Not very welcoming to self-sufficiency, appreciate the concise approach from Carlos.

    3

    The service provided was adequate, but the initial stance on selling parts without a contractor license was surprising. They seemed willing to work with me to find alternative sources for the required components. The recommendation to try TW HVAC Supply proved helpful and I obtained the necessary parts through them. It's unclear why Ferguson wouldn't sell me these basic items.

    5

    Great service with lovely staff.

    5

    I had my AC fixed by Alliance Professional HVAC recently and I'm glad I picked them - they'd also helped my mom's unit before so I trusted them enough to let them take a look.

    What stood out was how they didn't immediately try to sell me on replacing the whole system like some other companies do. Instead, they gave me a thorough inspection and provided honest, professional advice to help me make an informed decision.

    In the end, I decided to replace my unit with a new one, and the process went really smoothly thanks to their professionalism and knowledge. The team was easy to work with and made sure my needs were prioritized.

    I'd definitely recommend Alliance Professional HVAC if you're looking for an honest and customer-focused HVAC company - they delivered on that promise for me.

    4

    Everything they did was perfect.

    5

    Create exceptional customer experience.

    5

    Great Customer Service Experience with Heather.

    5

    "Terrible experience with this company."

    5

    Great service, friendly staff.

    5

    Good spot for HVAC equipment and supplies.

    2

    The technician was unhelpful and essentially shut down the business. A more customer-focused approach would likely improve the overall experience.

    5

    The team's old-school charm and genuine, courteous approach makes for a top-notch customer experience.

    1

    They lack a personal touch and seem to shun new customers, like others have claimed. The three guys at the warehouse desk don't even acknowledge you, making it a complete waste of time.

    1

    This business claims to be open on Sundays but doesn't deliver - no phone number available to waste further time.

    5

    This business specializes in a warehouse catering specifically to HVAC professionals. Given its focus on commercial accounts, the discounts for parts and supplies vary based on the amount of business these customers provide. This means larger orders result in better prices - making it difficult for individual homeowners like Joe and Becky to navigate their unique system. While assistance is available, be prepared to wait for an account specialist to become available. The service provided to professionals, however, is satisfactory.

    5

    Airflow was hit-or-miss with the normal settings in place. Removing internal restrictions seemed to help, though. Ventilation got a boost and comfort felt back on track pretty fast.

    5

    The new system is quieter than expected. After internal maintenance, the noise disappeared and reliability increased significantly. The overall performance is much better now.

    5

    The airflow was inconsistent room to room, but after adjustments, the system is now balanced and all areas feel comfortable again.