Home Networks, Electric & Solar, Inc. (CA)

Stay away! Find someone else for your job. It's not worth the headache.

I should have listened to the other low rating reviews. My experience was very similar to them. I hired HNES to install two SPAN panels (main and sub) at my home, and what I was told would be done within month, but it ended up taking them 5 months for complete the job. They didn't even start the permit process until months into project, and filed the permits incorrectly multiple times. I felt I was being gaslit over and over about it being done soon, and would repeatedly get excuses for the delay. The installer would arrive late and would never respond to any of my texts. The owner did not seem very familiar with the new SPAN system, and in multiple instances started yelling at me for asking questions to understand how the system works, which was a giant red flag.

To cap it off their pricing wasn't even that competitive. I got a quote from FUSE halfway into the process for 4k less than it cost me from HNES, and I am confident it would have probably been done within a few weeks, but it was too late for me to back out. I thought maybe it would be good to get smaller business to do the job because you'd get better customer service, but that was completely wrong.

The only reason I am giving 2 stars instead of 1 is because in the end the job was completed, and seems to be working as intended. But I would never recommend this business to anyone. There are better people to do the job out there.

I bought a GM energy system and was hard to find someone who would install it since it is new in the market and not many people had experience installing it. When I put out bids to install, HNES and Fuse responded. Randy from HNES called and explained exactly what the job entails and how he would commission the GE Energy equipment. The way he explained gave me a lot of confidence and decided to go with him.

Unfortunately, Randy has been going through treatment of leukemia and was not able to personally visit the site and supervise the installation. But his team started the project and took much longer than promised since they were not trained on the GM Energy equipment. In spite of lack of experience with GM equipment, final outcome was excellent. Even after completing the installation, they continue to monitor and help with any issues that crop up.

Randy and his team communicated with me at very well at every step and provided me with every information I needed. At the end of it, they did a thorough job and have finished the job to my satisfaction. They have tied all the loose ends together.

I wish Randy a speedy recovery from his cancer. I highly recommend HNES for all your electrical needs

HNES is by far the most unprofessional and absurd company I have ever worked with, and I wish I could give it negative stars.