ARS/ Rescue Rooter

I was impressed with Rescue Rooter and I'm a stickler for customer service.
Duane B. was prompt, arriving when he said he would several different times. He did the work, explained to me what was going on, and worked his schedule around mine. He was courteous to me and careful not to let my cats out whenever he had to come in or go out. He always put on shoe protectors when he came in. I could not have asked for better service.

Guy M. at ARS exceeded all my expectations with his knowledge and recommendations. I've dealt with a lot of contractors on various home improvement and repair jobs, and this experience was among the best. My new water heater will be installed tomorrow (it's not an emergency or they could have done it today) so their responsiveness was very good.

Edgar and Walter came to help me assess my clogged toilet issue. They were both very friendly and professional. They explained the problem to me and helped clarify any questions I had. Great customer service from both Edgar and Walter. Both seemed very down to earth and knowledgeable in their job. I was only renting from my place and my landlord refused the service but their initial assessment was greatly appreciated.