SWAGS Plumbing and Rooter

I searched Yelp for a plumber in my area after another plumber I had previously used wasn’t able to make a scheduled appointment due to one of their jobs lasting longer than planned.

I found Swags had a 4.9 Yelp rating and they were local in the San Jose area, which I preferred. I also saw that they were a family owned business, and I like supporting small business owners.

I needed the water softener pipes reconnected after having had them disconnected during a remodeling project.
Christian phoned me about 20 minutes prior to his arrival letting me know what his ETA was. He arrived right on time and introduced himself and took a look at the job that required him going underneath the house. He came back out from under the house and explained what he was going to do.

Christian was an excellent communicator, had a great easy going demeanor, and very professional. He got the water pipes reconnected quickly.

On a scale from one to 10 I would rate him and Swags Plumbing a 10+! in fact, I told Christian that if I ever needed their services again, I would specifically ask for him.

They’re my go to plumbing company from here on out. Two thumbs up!

1/3/26 - Additional review -

After my brother told me about his high (over 100 PSI) water pressure at his house I decided to check our water pressure with an old water pressure gauge I had. Connecting it to the hose bib near the water supply line my water pressure gauge read 120 PSI, way higher than the recommended 60 PSI for residential pressure.

I previously had Swags handle a plumbing job and was very happy with not only the quality of the workmanship, but the friendly and competent plumber, Christian, who responded.

Once again I called Swags and told Jaime that I needed a pressure regulator valve (PRV) because our water pressure was too high further explaining we didn't have a PRV.

After texting pictures of the water supply line to Jaime so he could see the area where the work needed to be done, he quoted me a price and explained in detail the the work that would be required and the reason for the cost. I gave Jaime the 'go ahead'.

Before Jaime came over, I asked if he could bring his water pressure gauge thinking mine may be inaccurate. Jaime brought two different gauges which read just slightly over 60 PSI, took pictures of the readings, and showed both of them to me.

So at that point I realized the installation of a PRV wouldn't be necessary. I offered to pay Jaime for his time but he declined. I thanked him for his honesty and integrity. Finding trades people who have those qualities can be hit or miss.

Jaime offered to drop by during the week to double check since he came on a weekend when more people were home, when water usage would typically be higher, as opposed to during a weekday, when more people would be away at work or school.

I can't recommend Swags Plumbing enough!

Really great experience with Christian and Jaime who diagnosed and fixed my plumbing leak for a reasonable price same day. I called around 8:30AM on a Sunday morning in a panic after another plumber cancelled on me last minute; SWAGS was able to send someone out within the hour. I will definitely be a returning customer for any future plumbing issues. Thank you to the SWAGS team!

The tech Christian was very professional and friendly. He not only fixed drain clog very well, but also pointed out potential pipe leaking due to severe steel corrosion. Then, we got the problematic pipes replaced and became worry free. Thank you Christian for your great job.