All reviews for Stone Empire Fabrication

A trabajar!!!

, AutoZone

Awesome customer service

The best

Best place for unique and custom stone and large slabs

As a Designer it was a pleasure working with Jesus selecting which portion of my quartz slab to use on which cabinet, island & bar top of the new kitchen project for my client. The installation was on time & seamless. They are my go to fabricators!

Hadjer Benjillali provides over-the-top customer service from beginning to end. She drove a few hours to come see the project and discuss with my contractor, went over dimensions and design at least six times to ensure we got it right, and when she had any doubts she always sent me a message instead of making assumptions. Then, when the kitchen shipment arrived, she went through each box and confirmed it was right, found a scratch on one, and had the manufacturer redo the piece. You can't go wrong with Hadjer.

Very nice place and good quality of product. Installation quality is 🔝.

Amazing customer service, professionalism and quality.

We recently used Stone Empire for the measurement, fabrication and installation of our kitchen countertops - this included a large island (single slab of engineered quartz) along with a few long countertop runs that included both inside and outside corners.

Taha and his team provided excellent guidance throughout the entire process. Measurement was scheduled and completed quickly (by Antonio - great guy!) and we then had the option to visit the warehouse to decide how the slabs of quart would best matched against the layout to minimize joins and confirm cutouts, edges etc.

Within a few weeks of measurement, the countertops had been cut and installation and fabrication was scheduled and completed. This was a smooth process and the end result looks great.

We would 100% use Stone Empire again in the future and highly recommend them.

We got recommended to Stone Empire from our contractor and I purchased Calacatta Black Gold slab from their San Leandro showroom. We used the slab for the Kitchen Countertop. The showroom was unique, the salespeople are helpful. Sam helped me thoroughly from finding the right slab to installing in our kitchen. I found exactly what I wanted for a good price.

I could not be happier with my experience with this team. Not only did they accommodate some speed bumps from the very start, they quickly got me from slab to counters and continued to accommodate issues that weren’t their fault. They were super polite, they included me in all decisions and explained everything to keep me in the loop. I would absolutely use them again. The installers went above and beyond, I am so grateful.

“I’ve had the pleasure of collaborating with Stone Empire Fabrication on two projects to date, and their consistent ability to deliver value continues to impress me. With over 40 years of experience managing large capital projects as a construction executive, I place a high priority on reliable service, particularly when it comes to pricing and scheduling. Stone Empire has consistently met and exceeded my expectations in these areas, making them a trusted partner for our projects. Their commitment to delivering exceptional results is what keeps me coming back.”

I regret choosing this company for my fabrication and installation. My experience has been frustrating from start to finish, with delays, poor communication, and careless workmanship.

The original slab was either lost or resold (it’s still unclear whether this was the fault of the seller or the fabricator). What was initially quoted as a 2-week fabrication and installation timeline has now stretched beyond 7 weeks, with the job still incomplete.

The originally scheduled installation date came and went with no call or notice. When I followed up, I was told I had never been scheduled. Installers then showed up the next day without confirming availability or ensuring I would be on site.

During installation, the team removed an upper cabinet to make placement easier. This step was unnecessary and, worse, they made no attempt to reinstall it before leaving. This has created additional time and cost for me and my contractor.

There were also clear measurement errors. The electrical outlet cutouts do not align, despite the outlets being standard and already in place during templating. I was told the issue could not be corrected immediately due to the adhesive curing process, meaning I now need to take additional time for a return visit and further disruption.

Communication throughout this process has been extremely poor. Calls go unanswered, promised callbacks never happen, and there have been no proactive updates about delays or issues. It feels like the front office, fabrication team, and installation crew are completely disconnected, with no accountability or coordination.

Overall, this has been an exhausting and costly experience. I cannot recommend this company based on the lack of professionalism, organization, and quality control.

I have been extremely frustrated with my experience that started with Tez Marble & now using Stone Empire as the fabricator / installer for our countertops. After purchasing the slab we have been waiting for almost 2 months, been stood up without communication 5 TIMES by Stone Empire on dates for fabrication and install; and still no installation. Been told they will show up only to have no one be there and no one tell me they won't show up. Terrible communication, terrible customer service. This is not a way to do business, and I caution all before proceeding with them for your project.

We hired Stone Empire Fabricators for a kitchen and bathroom countertop installation and the final result is extremely disappointing. The stone was cut incorrectly and installed crooked. The countertop overhangs are visibly uneven, which is unacceptable for this type of work. Even more concerning, portions of the stone are loose—you can actually see the stone bow when you press down on it.

They had to re-cut a very simple windowsill because it was initially cut wrong and didn’t fit at all. This was not a complex detail.

Communication throughout the process has also been poor. We have had to follow up multiple times to get responses.

What makes this especially frustrating is that the stone itself is costly, and now that everything is glued in place, we’re essentially stuck living with a subpar installation unless we want to spend even more money replacing stone that should have been installed correctly to begin with.

Overall, we are very unhappy with the installation service, particularly given the price point. We expected precision, quality control, and professionalism, and unfortunately that is not what we received.