Zier Pools

We had been talking about building a pool for years and finally decided to move forward last summer. We reached out to three different pool companies, including Zier Pools, to get ideas and proposals. The experiences couldn’t have been more different.

One company scheduled an appointment and never showed up. Another came out but was unprofessional, promised a proposal for a lagoon-style pool, and then completely disappeared. Then there was Zier Pools, they set the standard from the very beginning.

Tim Brown came to our home, carefully assessed our yard, and suggested a pool design that actually gave us more usable yard space than the lagoon style we initially had in mind. He was incredibly knowledgeable, patient, and took the time to answer every question we had. When we met with him at their office, he had a detailed, professional proposal ready to go and walked us through every step of the process, including costs, timeline, payment schedule, without any pressure whatsoever.

From that point on, the experience only got better. The construction process was smooth, and every crew Zier brought in was top-notch. One thing we especially appreciated was the group text Tim set up with us, so that every phase was clearly communicated, and any questions we had were answered quickly.

We can honestly say the entire process exceeded our expectations. Our pool turned out absolutely gorgeous, and we couldn’t be happier with the result.

If you’re considering building a pool, we highly recommend Tim Brown and Zier Pools. Professional, responsive, and truly exceptional from start to finish.

Big thanks to Zier Pools for transforming our backyard into an awesome outdoor space! The pool came out beautifully. As a contractor myself, I appreciate and respect a company that takes pride in their work. Gerry is very easy to work with and his crew is stellar. Couldn’t be happier!

Zier Pools installed our gorgeous pool and patio over the winter and spring, and we are so happy to recommend them to others. We did a lot of research and narrowed our search down to three pool installation companies. We ultimately chose Zier (and Tim Brown, Zier's project manager on our project) because of the transparency, the pool design based on our answers to their questions on how we would use the pool, the delivered 3D pool animation etc, and Tim's willingness to work with us to try to stay within budget.

This was such a huge project, with many tentacles and decisions to be made along the way. Tim helped us focus on what was most important at each phase and made sure we understood all the options and impact on budget. We especially appreciated Tim's active involvement on the project, with almost weekly site visits, and one-pagers to get us ready for each major construction phase - detailing what to expect, what decisions need to be made, etc. He was also very patient with us as we made some mid-project adjustments. Along the way, he helped us envision the possibilities within our budget (of which there were many!) and also informed us of some possibilities that were just out of the budget but that he sensed we might like if we could stretch the budget slightly. In all, we stayed within budget -- going for a couple small upgrades, offset by a couple of places to cut due to our mid-project design change.

Finally, we appreciated the billing transparency. All costs at each phase were broken down in detail, including the amount of material (tile, pebble finish, turf, pavers, etc.). When we noticed a discrepancy in the amount of material installed vs one invoice, we brought this to Tim's attention and he graciously came out to re-measure, acknowledged the error and credited the savings to our next invoice. It's important to note that the discrepancy was an easy mistake to make, as it was due to our revisions on pavers and turf late in the process.

We'd be happy to talk to anyone interested about our experience with Tim and Zier Pools. This monster of a project was made so much simpler by Tim and his process, and the results are fantastic!