Electrical reviews in San Mateo, California

Been doing business with Thornton Electric for over 10 years and they respond timely, high-quality work and competitive pricing.

Own rental property in another city. Used Thornton several times without ever meeting technicians. Ordered work and paid electronically.

I cannot begin to explain how upset I am about my experience with TEC. They started work on my house and the project ended up being bigger than expected. I was told they would call me to set up another appointment. Months went by and I heard nothing. I called, texted, emailed nothing. Finally, I received a call back asking me to email again and I would get a response with a date. Weeks go by and still no response so, I call back. This time the man who returned my call berated me. Threatened to sue me and put a lean on my house. He told me how successful he is and how I couldn't even imagine how much money he makes and he will take everything I have from me. All I wanted was someone to acknowledge that they were still working with me. I understand how busy everyone is and what difficult times we live in, but I did not need someone to yell at me after not getting a response for 3 months. Also, I have never received a bill and the man was not even able to tell me what I owe.

It was the second time I’ve got service from Thornton company and will do again. The guys Dave,Don and Jonathan done amazing job replacing main electrical panel. They even brought a generator, so we could have power and were able to continue working without interruptions. Thank you so much for all you’ve done!