Stephens Plumbing, Heating & Air Conditioning

We hired Stephen plumbing and heating and air-conditioning to replace our old wall heater after they gave us a free estimate. Oscar arrived on time, presented himself professionally, and provided excellent service, taking the time to answer all our questions and give us space to consider. We then scheduled installation of the new double heater with Freddie C, who turned out to be fantastic - knowledgeable, friendly, and explained everything in detail. He worked efficiently and delivered high-quality results. The entire team was incredibly helpful and accommodating, making a positive experience from start to finish.

I'm extremely satisfied with the service provided by this company. When a plumbing emergency arose in my mom's condo on a Saturday afternoon, they responded promptly, despite having multiple calls to attend to. The technician arrived quickly and efficiently diagnosed the issue without delay. What impressed me most was their commitment to ensuring everyone had access to water during the repair process. They even followed up the next day with the necessary parts to complete the job. The team's work ethic, competence, and reliability are top-notch. Their professionalism is evident in every aspect of their service – from initial response to final completion.

Repairman Mr. Williams arrived promptly to fix my water heater's pilot light issue. He was polite and explained the process clearly.

I've relied on Stephen's Plumbing for all my plumbing needs for over a decade, consistently finding them honest, trustworthy, and pleasant to deal with. As a local, family-owned business, I appreciate their personal touch – they even sent me a thank-you card after my first service call at this house 15 years ago. Their kindness has kept me loyal; thanks again!