All reviews for Stephens Plumbing, Heating & Air Conditioning

We hired Stephen plumbing and heating and air-conditioning to replace our old wall heater after they gave us a free estimate. Oscar arrived on time, presented himself professionally, and provided excellent service, taking the time to answer all our questions and give us space to consider. We then scheduled installation of the new double heater with Freddie C, who turned out to be fantastic - knowledgeable, friendly, and explained everything in detail. He worked efficiently and delivered high-quality results. The entire team was incredibly helpful and accommodating, making a positive experience from start to finish.

I'm extremely satisfied with the service provided by this company. When a plumbing emergency arose in my mom's condo on a Saturday afternoon, they responded promptly, despite having multiple calls to attend to. The technician arrived quickly and efficiently diagnosed the issue without delay. What impressed me most was their commitment to ensuring everyone had access to water during the repair process. They even followed up the next day with the necessary parts to complete the job. The team's work ethic, competence, and reliability are top-notch. Their professionalism is evident in every aspect of their service – from initial response to final completion.

Repairman Mr. Williams arrived promptly to fix my water heater's pilot light issue. He was polite and explained the process clearly.

I've relied on Stephen's Plumbing for all my plumbing needs for over a decade, consistently finding them honest, trustworthy, and pleasant to deal with. As a local, family-owned business, I appreciate their personal touch – they even sent me a thank-you card after my first service call at this house 15 years ago. Their kindness has kept me loyal; thanks again!

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I recently had an issue with my old floor heater, which Stephens came out to fix. As they specialize in older models, I felt confident they'd get it right. Omar arrived and identified several problems that another company had botched - unfortunately, his assessment led to my unit being red-tagged due to a cracked element that couldn't be repaired. Despite the bad news, Stephens' staff were courteous and competent, which saved me from a potentially hazardous situation with CO poisoning or explosion.

They responded quickly and did the job well, both in terms of speed and professionalism.

Trevor and Jeff showed up at my rental place a couple weeks back to install a new heater. They came across as super professional and genuinely kind, which was impressive considering I'm a solo female tenant - they didn't make me feel uneasy in any way. The job itself was done top-notch, replacing the unit seamlessly. I'd highly recommend them to anyone looking for reliable service.

Their scheduling was also on point, getting guys out within a couple of days after I called. Since my request wasn't urgent, same-day service wasn't necessary - still impressive that they could deliver so quickly.

They did a great job with their plumbing service. We had a problem with our heating system and called them because it stopped working at night. They scheduled an appointment for the next day and Poncho arrived on time, fixing the issue quickly and efficiently. He was very friendly and got to work right away. The repair was done promptly and we were back up and running soon.

I desperately needed a plumber to assess my water heater, but every other company wanted an outrageous amount for same-day or next-day appointments. I called Stephens Plumbing, and to my surprise, they offered affordable rates. When Williams arrived, he was incredibly professional, with a keen eye for detail. His work was spotless, and he explained each step of the process in meticulous detail. The whole experience exceeded my expectations - it's truly top-notch service that I highly recommend without hesitation.

I was impressed that Stephens Plumbing Company responded quickly to my emergency issue on a weekend, arriving within an hour of my call. Since I wasn't home, they communicated with me multiple times to diagnose the problem, resolve it, and settle the bill over the phone using card payment. Having heard good things about them from others, I can confidently endorse their services based on personal experience.

I had an urgent plumbing issue and called Stephens on a Tuesday. Two hours later, they sent someone over. The tech was named Freddy and he got the job done right away - seemed knowledgeable and worked efficiently. I'd definitely recommend them for future needs.

I recently had Stephens Plumbing send someone over to work on my tankless water heater. The technician was extremely knowledgeable about my unit and ended up doing much more than just the original task, including replacing two extra water filters in my home's system. The tech was also very respectful and genuinely helpful throughout the process.

I had a water leak at my place last week, I called Stephen's Plumbing, Heating & Air Conditioning service in San Pedro. They responded fast and sent Andres and Robert over - they were great guys who got the job done quickly and professionally. I was impressed by their efficiency and helpfulness, it really made a big difference.

I'm extremely satisfied with the service I received from this company, particularly Oscar, who has consistently exceeded my expectations since I met him. He's meticulous and transparent in his work, thoroughly explaining each step of the process to ensure I understand what's being done. I've had multiple interactions with this business before, and it's clear why I continue to choose them - Oscar's professionalism and expertise can't be beat.

I'm extremely grateful for Stephens Plumbing. William from the team was fantastic, very accommodating and a great guy to deal with. Appreciate their prompt response - we'll definitely be using them again in the future.

I've relied on Steven's plumbing services for both heating and plumbing needs multiple times, as a landlord managing units in the south Bay area. Their professionalism is outstanding - they're consistently reliable, friendly, and have never let me down. The only caveat is Sunday work double time, so it's best to avoid scheduling appointments then if you can; otherwise, their rates are very competitive.

Miguel & Joel delivered top-notch service, particularly when time was of the essence. Quick response and swift action resolved the issue. We're sticking with Navitas Semi for all our plumbing requirements due to their reliable and efficient service.

I recently had my AC replaced by this company and was thoroughly impressed. From initial contact to completion, their service was flawless. Ryan handled all the logistics and was extremely attentive, ensuring a seamless process. The installers, Freddy and Poncho, did an outstanding job, working efficiently and professionally with friendly attitudes. I'm delighted with the quality of their work and how quickly they got everything up and running. Their team is reliable and trustworthy, making them my top choice for AC repairs.

Jose was top-notch - extremely professional, clearly explained what he did, got the job done quickly, and left everything tidy. He's definitely my go-to now.

Luis, the plumber, showed great customer service skills. He explained everything clearly and thoroughly. The new water heater he installed works perfectly.

This plumber did a great job with their installation work, which exceeded my expectations. Their price was reasonable too. Thanks to Williams, who installed the seismic gas shutoff valve flawlessly.

I recently used Stephen's Plumbing for the first time and was impressed by their work. The technician provided clear information and completed the task efficiently.