All reviews for Chill Heating and Cooling

Back in October, my older Nest thermostat started going offline because Google no longer fully supports that generation in the Google Home app. It was frustrating to lose remote access and control. I knew it was an older model, but I didn’t realize it could cause partial failures like this. My furnace would cycle on and off erratically, leaving the house cold despite the thermostat seeming to work partially.
I tried watching youtube videos and cleaning some components myself, but after a week with no improvement, I called Chill Service. Igor came out the same evening—super responsive! He inspected my furnace in about 20 minutes and pinpointed the issue: the malfunctioning thermostat. I was skeptical at first because light were on and it was starting the furnace, but once he replaced it with a new Google Nest thermostat (4th gen), everything heated perfectly again.
He also installed a Nest temperature sensor in our bedroom (the coldest room in the house), and we’ve noticed a real difference—the room feels noticeably warmer and more comfortable at night now.
This is my second time using Chill, and I can’t recommend them enough. They’re fast, friendly, knowledgeable, and genuinely kind. If you need HVAC help in the area, go with Chill—no hesitation!

I had an excellent experience with Chill Service! Our heating system wasn’t blowing warm air, and the technician arrived right on time, quickly identified the problem, and explained everything clearly. He found a refrigerant leak and gave us a detailed plan for repair and refill. The work was done efficiently, and now the system works perfectly again.

I tried to install a smart thermostat on my own but the procedure was a bit more complicated than I thought. Alex came on time and was incredibly fast. He was able to identify the issue and install it in a breeze! I will definitely call on Chill Heating and Cooling again and hope to use them for a bigger project for replacing my HVAC system in the house.

These folks were quick to set up an appointment for a quote, installed a new split HVAC system the next week, and the job took one day total. Very professional staff and installers, especially Alex who wanted to go above and beyond to make sure (in his words) "everything is perfect" when the job was done. The install was very clean on the inside and outside of the house, see the pictures. I will definitely call these guys again when I have an HVAC need.

We had a great experience working with Chill Heating and Cooling to replace the HVAC system in our house.

Our old HVAC system was a Carrier Infinity system with multiple zones, so the setup was fairly complex and not something every contractor fully understands. We got several quotes, but Chill stood out because they clearly understood the existing system, the zoning constraints, and the realities of our house. Their recommendation was the most technically sound given those constraints, rather than just proposing a generic replacement.

They were quick to schedule, showed up on time, and were professional throughout the installation. The install itself went smoothly, and they were careful and organized during the process.

The new Carrier Infinity system has been working really well. It’s very quiet, heats our house evenly, and maintains the precise temperatures we set across the different zones.

We’re very happy with the outcome and would recommend Chill Heating and Cooling, especially if you have a more complex or zoned HVAC setup.

Use at your own risk. I know they have a lot of positive reviews but they scammed and deceived me by unplugging the temp sensor in my refrigerator and then quoting me $700 for a motherboard replacement.

Also, they are the same company as Techno HVAC, so avoid them too!

Beware!

Last late summer, the air conditioner at our restaurant stopped working, so we called Chill HVAC for service. The technician went up to the rooftop, checked the unit, and got it running again within 10 to 15 minutes. He also told us the filter was too old and needed replacement, which he came back to do the next day. We were charged $665, but since the AC started working again, we didn’t see it as a big issue at the time.

We only used the AC a few more times before the winter season came. Then last month, as the weather got warm again, we tried turning it on—but it didn’t work. Knowing we had just had it serviced the previous year, I went up myself to check the unit and was shocked by what I found. Several wires inside were melted together and blackened with burn marks. It was clear that the damage had not occurred recently, but had existed long before last summer’s service.

We hired a different HVAC company, and they told us that all Chill HVAC had done was press the circuit breaker button to reset the system. Since the unit turned back on, they didn’t bother checking or addressing the serious underlying issue with the burned and melted wires.

I feel completely deceived by Chill HVAC. In my opinion, they were negligent and failed to perform proper service. If you're considering using them—especially if your AC unit is old—I strongly recommend that you stay with them and watch what they do very carefully.

I would give 0 stars if allowed but not for their service but their customer service.
Once the service was completed they called incessantly to be paid. They called an left 3 messages within less than an hour. I was out shopping for the holidays and then my phone died. They also called my tenant where the service was done multiple times as well. I understand wanting to get paid after a service is done but this was extreme! A total of 10 phone calls in the space of a few hours!
I also found it strange that they will only receive the service deposit via credit card then telling you they will charge 3% to use your credit card. I don't have a problem as they are charged by the credit card companies but when I pressed they said I could pay by Zelle. This should be an option offered