Contractor reviews in Santa Clara, California
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The atmosphere is good for shopping because of the friendly and kind employees
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Twice, we were told that an associate 8s coming to help us but they did not show up. Ended up leaving without getting help.
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Since we moved into our new home two years ago, this store has been like our second home. We hardly have trouble finding what we need and the customer service is pretty good.
Their installation services however, I'm a bit skeptical on. We had our roof re-done on our house last year. The workmanship was great, and the roof looks beautiful. However they promised to clean up everything, including nails, hardware...etc and still to this day I am finding screws and staples on the ground around the house. Also, they replaced the dual cap of our furnace with a single standard home cap. We live in a manufactured home and our furnace has a dual exhaust pipe. Winter came around and we were not able to light our furnace. After a few furnace inspections and $$$ later we come to find it was the cap on our roof installed by home depot. Been going back and forth for about a month with home depot phone customer service and still not fixed. I don't think I will go with these guys for any more home installations especially on manufactured homes. -
Great service.
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He called once and then never did set up an appointment for the quote.
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The Switch to the overhead kitchen light wasn't working and caused other problems. The outlet for the deep freezer was dead as a result. The Neko electrician diagnosed the problem and quickly changed out the switch. A plug in wire had come unplugged from the old switch. He explained that the springs that hold the wires plugged in would become weak over time due to heat and vibration. Rather than replug the wire in the old switch, he installed a new switch. The current problem, no pun intended, was solved, as were future problems with the old switch. He was quick to respond with a scheduling, showed up at the appointed time, was very professional and personable. Nico will be my go-to for electrical needs in the future. Thank you very much.