Duncan Plumbing

Duncan Plumbing was fabulous for an emergency repair on a weekend. Their dispatcher responded to my call immediately, scheduled an appointment, and followed up when the team was delayed. The plumber who arrived was personable and fixed the leak in an hour. Great service!

We have a house with 60+ year old plumbing. Over the 40+ years of our residence in the home, we've contacted Duncan Plumbing whenever there's been an issue, and Duncan has always sent capable crews out quickly to assess and deal with our various clogged drains. They have almost always recommended, at the end of their visits, that we consider a whole-house upgrade of the pipes and drains.

This April, when horrible black guck started bubbling up out of our bathtub drain, Nick, Frank, and Zack from Duncan responded quickly. They immediately and correctly ascertained that a plant root in the front yard was clogging the main sewage drain to the street. They used their camera snake to target and show us photos of the problem, then sent in their rotor machine to break down the root, which fixed the bathtub drain problem. Finally, they again strongly urged us to upgrade water and drain pipes. Duncan sent us an estimate. It was painfully expensive, but we finally agreed to go through with the project. It took about a week and required that the crew traipse through our bedroom to access the under house crawl space, but I can't imagine a more sensitive, considerate, knowledgeable, and professional team than Nick, Frank, and Zack.

When we saw the condition of the old drains and pipes they were removing, we were grateful we were getting new plumbing – apparently just in time!

Duncan Plumbing's office staff was also terrific to work with. We highly recommend Duncan plumbing.

My neighbor had great things to say about Duncan plumbing so I gave them a call to service a leak in the main pressure regulator on my house. They showed up just hours later and fixed it immediately. From the scheduler answering the phones to the technician that came to my house, they were professional and great communicators. The tech also looked into a secondary issue that I had with my radiant heater while onsite. He was patient and informative. I will definitely be using Duncan Plumbing for my future plumbing needs.