Electrical reviews in Selma, California

Deserves zero stars. Worst company. Tells you they will be there at 8 and show up in the afternoon. Will not call you or answer your calls. Worst company ever.
Update. We got our solar panels installed after a nightmare of scheduling and waited 5 months to finally try to get them inspected.
Today is inspection day. I have been calling and texting since FRIDAY august 25 to confirm my appointment today Tuesday to make sure they weren’t going to make me take 6 days off like they did last time for the install. I have been texting and calling and I have no answers for today is the inspection day let’s see if they even show up. I really also love how they respond to their good reviews but have nothing to say to their bad ones.

This company installed additional solar panels to an damaged electrical panel and refused to upgrade my electrical panel until my solar panels were operational…I live in So Cal and my electrical panel can’t handle my the load it has, this company wanted to add more electrical load and then wait for my HOUSE TO CATCH FIRE before upgrading my electrical panel. Even the intsaller said our panel was bad an needed to be replaced when he installed the new solar panels. I was forced to hire an outside electrician to replace my electrical panel so I could run my AC during the two week long severe heat wave we just had. This company’s customer service sucks and stopped returning our calls when we tried to get a little bit pushy about getting the new electrical panel their sales rep said would not be an issue to upgrade. It’s been a huge issue and nightmare dealing with these people. In addition to all that, my panels were installed in MAY and are still not on. We were adding additional panels and are now paying for them for two months (going on three) and they’re still not operating. Every time I reach out to customer service they tell me they’re waiting for permit approval from the city but can’t give me any time frame on when that will be. So now I’m stuck paying for non-working panels and not getting the electrical savings we were promised. This company is awful to deal with. I would not recommend them to anybody, EVER!

I have had a very bad experience. After 8 months, I still don't have an operational panel, I have been paying monthly payments for a panel that is not in operation and worst of all the workman ship has caused damages to my roof and the company is completely un-responsive to even take a look at what they have done.

Update: 12/20/2023
My roof still leaks and they have not been able to schedule a service for months. I tried to hire a roofing company 2 months ago to stop the leak, but they said core-energy needs to remove the panels first so they can do the work. They are completely unresponsive and if my house gets flooded with this rain, I am taking further actions.

Everything they tell you is probably a LIE.
You don’t have to read this whole review but the bottom line is,

Don’t give these people your business. Worst financial decision I’ve ever made

Absolutely disgusting company it’s hard to find words to describe how much I detest this company. Had no reservations taking complete advantage of a young couple with a new baby just trying to get by. Twisting the numbers to make it seem like this would cost the same as we paid in the past for energy. Also that it would eventually be cheaper in the long run sounds great right? Total LIES! Now that I understand more about it all the sales man did was sell us fewer panels than what we actually needed so the price would go down but now we still pay more every month than we used to spend on power and on top of that we don’t make a enough power month to so we STILL pay the power company. In total we pay close to double what we used to on average month to month. They have completely screwed us and it’s just flat out disgusting.
Not to mention the process of getting to actually come finish the project was a nightmare. Our supposed 2-4 week process started off great with the panels being placed on the roof very quickly but it took an additional 6 months to have it all hooked and start generating power. During that time we were also paying the full loan cost and the power bill every month. This situation, I specifically asked SEVERAL times during the consult, if it would be a possibility of us double paying. I was reassured multiple times that would not happen. Just another lie. I was tried for months to speak with a real person and not a text line (with someone completely removed from the situation). I was eventually told there would be some kind of reimbursements for having to double pay. After that nothing but silence.

Overall a good experience with Core. I got a new roof and solar panels installed. The only real problem I had was with the wrong roof color being installed. There must have been a miscommunication between Core and the roofer. I wasn't too mad about the color just the fact that they got it wrong. They did make it right by giving me some money back. The panels were up and running about 2 months after I started making loan payments. Mostly due to the permit wait time. But now my electric bill is in the negatives every month. Just as promised. Customer service has always been very helpful to me. My only regret is not installing battery backup together with the panels but hopefully I can have that done in the near future. Thanks.

Excellent service team of professionals completed my installation yesterday! I was informed at all stages of the preparation, steps, and any follow-up questions. The team worked diligently to minimize distractions and focused on the work which was completed in a timely manner. Very impressive work! So happy to get completed before Christmas, too!'

This crew was great. They were very understanding with my dogs. I was able to have them close the gate so my dogs could have a potty break. And they were more than happy to stop what they were doing to accommodate the pups. They were all very friendly and I was happy to have them at my home. They were also very good at cleaning up after themselves.

The installers and electricians did an excellent job. They right away explained the process and and answered any questions I had. They were professional, respectful, and efficient. There was a little miscommunication between the sales rep and installers regarding my old electrical panel, but the electricians were very understanding of my needs and wants and certainly went above and beyond to make the customer happy. Now that's true exemplary customer service. After the install was complete, they gave me a rundown of what was done, answered questions, and what the next steps would be regarding inspection. I am now waiting for the panel to be upgraded and the inspection but I'm so happy with the process thus far. I have friends and family waiting to see how everythings goes with me but I will definently recommend once everything is complete. Updates soon to come.

I have hope it will all work out in the end. However because the process is taking so long and the communication and customer service has been so weak I would never recommend someone use this company.

Good: I appreciate their flexibility with scheduling and I was able to reschedule the install online. The sales team did an awesome job explaining the general process and steps to switching our home to solar. They were patient and answered each and every one of my concerns during our meeting.

BUT.....

Bad: The installation appointment was for between 8 and 2. They didn't come till 5. No one tried to let me know they were late until I called to ask if they needed to reschedule. I don't think any of my input was passed on by the salesmen to the rest of the company. I am not sure they are even working for the same company.

I tried calling 3 times to get questions answered and no one ever answered or returned my call.

The specifics of panel layout and quantity on my roof were not followed to what I was told would be done by the salesmen and what I agreed to in the paperwork. I also did not agree to a new electrical access box to be installed on my house. No one explained that the main power line to my house would need to be moved by Rocky Mountain. I don't know when I can start making payments on the system or where to start making them. It has been a really stressful experience and I wish I had never let those salesmen in my house.

They keep telling me they are a local company when they clearly are from California not Utah.

The crew did arrive later than scheduled but they did finish in a timely manner. Did appreciate that they answered all my questions and provided a solution for any future plans we had moving forward with our home. Before leaving a gentleman checked in with us and informed us the process moving forward which I again appreciated because I honestly thought we were done. Thank you. It’s 2024 now and I still don’t know how my panels function worst customer support ever! My panels were installed in 2022.

They’re honestly the worst. In retrospect, I wish I never got my solar panels with them.

Their customer service is garbage. Their communication sucks. It took them almost seven months to get my panels inspected and connected. So, not only was I paying for panels early that weren’t connected - homie didn’t even get paid for that sale until it actually went through. That’s almost a year with labor and no compensation for it. Wild. They tried to pin things off to Mosaic - which is their lender, yet, Mosaic showed the black and white where Core is responsible for the questions in concern. They didn’t honour the contract start payment dates, nor did they honour reimbursing me for it. They installed the system and didn’t tell me how to ensure it was connected, about the app, how to use and read the graphs, nor did they even reassure me they were connected. They don’t teach you how to read your new SDG&E bill, either. & The customer service doesn’t help you with the solar panel tax rebate, like they say they will at the beginning. They also pick and choose which questions and areas of concerns they wish to address via their text customer service line. Multiple workers had tried to flirt with me throughout this process, which was extremely unprofessional.

Do not invest with Core Energy Group for your solar panels. I was once a satisfied customer now stuck with them.

I recently had the pleasure of working with Core Energy Group, and I can't recommend them highly enough. From start to finish, my experience with this company was nothing short of exceptional.

First and foremost, the quality of their solar panels is top-notch. I was impressed with the technology they used and the efficiency of the panels themselves. Not only that, but the installation process was seamless. The technicians who came to my home were professional, courteous, and incredibly knowledgeable. They took the time to answer all of my questions and ensure that I was completely satisfied with the installation before they left.

So far very happy. My sales rep Ramon is great! Gave us all the information we needed and answered all our questions. Is very responsive. My installation was today and the team was friendly, helpful, informed us of every step, clean and over all did a wonderful job. I am still waiting on some electrical work and if it goes as smooth as my panel install I will be a very happy customer.

Core Energy Group is the best and I highly recommend them! They were very patient as they educated me on the pros and cons of putting solar on my house. They then walked me through each step detailing the amount of solar I would need, answering my questions about adding a battery, and helping me decide. The install crew did amazing work and were very kind and great to have around. The customer service has been excellent, and I would recommend this group to anyone wanting to put solar on their home.

The crew that came out were very professional. They cleaned up after themselves every step of the way. They made sure everything looked professional and was not an eye sore. They were very knowledgeable and went out there way to make sure how everything looked and worked. They even made sure I was able to login to my online account, how to use it and understand the information. The job called for one day on paper, but reality was it took two days but was worth it, I am very happy with them, the product, and the company.

Installers arrived on time. They took extra precautions to ensure my new gutters were not damaged. Workers were very pleasant and respectful. They happily answered any questions we had about the install. Install was quick, panels look great and they did a thorough clean up of the surrounding yard before leaving. Definitely recommend!

The crew that came out to install the solar panels on the house did a very professional and great job. They had everything organized a crew was on the roof installing panels for our crew was installing electrical and new boxes on the side of the house done in a timely manner. Did not have power off that long as it was hot that day they did a magnificent job.

On November 19 2022 I was sent a text stating that my solar project would be done. As of today April 112024 it’s not done yet. Also, the entire process was very deceiving. Because once the city was involved apparently the system that I was provided required an additional cost. How convenient for Core. On 2 separate instances they still need “refinance the loan” I’m sure the loan was approved back in 2022. First time I agreed to finance because I took on the task to upgrade the meter. I’m not taking that chance anymore. I will need to acquire counsel. 2-3months process. Going on 2 years! Professionalism 0! Communication 0! Honesty 0! Trusted the wrong solar company 100!!!

With the influx of solar companies making a name for themselves in the burgeoning solar market, it was hard to decide whom to have install our panels and equipment. I was recommended Core Energy Group from a family member and the results were incomparable to the rest of the market. The reps were able to answer all questions and make sure I was comfortable with the service. The guys who came to install were very friendly and quick to have everything set to go. I am happy with my panels and they didn’t make it complicated for me to understand how the process works, and more importantly the amount I’ll save on my energy bill each year. Now I recommend Core Energy Group to everyone I know.

Crew was on time and explained the installation process. I noticed white panels and explained my understanding was the black panels. New panels were delivered within 2 hours . The crew worked in the rain and had to leave due to the weather.
Before leaving I was give. A date and time for their return to finish the install. Weather hampered their return and another day was arraigned. The crew was on time and finished the install which was amazing.
Thank you Core energy and your crew for an amazing install of my system

Initial installation went smoothly and panels were mounted neatly and professionally. The crew was efficient and all aspects of the installation were explained including the upcoming inspection and official connection. Their sales representative was extremely patient with our overload of questions and thoroughly explained the procedure from initial roof work to connection. I have no complaints but lots of praise for this companies employees.