HVAC reviews in Signal Hill, California

4.8 based on 163 reviews Back to the listing
    1

    Their recent visits have been disappointing. A technician installed an incorrect filter in one of their HEPA units, rendering it ineffective at a rental property I manage. The tech didn't have the right filter, so they just shoved any old filter into it - it was a poor fit and the air flowed around it anyway.

    When I brought this to their attention, they offered to give me $50 towards my next service visit. I took them up on that offer, but when I used the credit to pay for a thermostat replacement at another location, they ended up charging double the price. This means the "credit" actually cost me money. Their service is overpriced and of poor quality - I wouldn't recommend it.

    5

    They consistently demonstrate exceptional competence, friendliness, and a down-to-earth approach during installations and regular check-ups. Their commitment to customer satisfaction is admirable, evoking the qualities of a traditional family-run business that genuinely cares about its clients.

    1

    This company is incredibly arrogant and dismissive, with a receptionist who embodies their attitude. As an "Authorized Vendor", they seem to believe they're above providing decent customer service or showing empathy. The fact that I'd willingly pay double the price to avoid them is a testament to my frustration. If they didn't have a rating, I would have given it zero stars – and I intend to make sure no one else has to suffer through this experience either.

    5

    Kiki Morfin arrived promptly and wore a face mask, which made a big impression on me at 80. He clearly explained each step of his work and offered to let me choose between two thermostats he had brought. His professionalism, friendliness, and politeness stood out, as did the quality of his work.

    5

    Long Beach heating and air was surprisingly excellent. Several other companies offered quotes for new units, all priced at $12,000, while Long Beach Heating and Air did a minor fix for $300. Their professionalism shines through in their low-cost solution - you'd be hard-pressed to find better service.

    5

    We used Long Beach Heat and Air for both our heating and AC installations. We're extremely satisfied with their work. Their customer service is top-notch, especially when it comes to follow-up calls. They truly care about their customers. I highly recommend them; in fact, I already have to friends who'll be getting their services from them too.

    5

    I've been relying on Long Beach Heating & Air Conditioning for years. They've installed new equipment and provide annual maintenance for both my primary residence and rental properties. Their work is reliable, they show up on time, and their staff is consistently courteous. The discounted rate I get for bundling services feels fair given the quality of service.

    5

    We recently encountered an issue with our AC unit, which finally gave out last summer. I searched online and came across LB Heating and AC, who had garnered positive reviews on Angie's List.

    I scheduled an appointment, and James arrived a week later to assess the situation. He found that while the old unit could still be repaired, it would come at a significant expense. Instead, he recommended a new energy-efficient furnace and AC combo. The proposal was sent in writing, and we agreed to the terms and schedule.

    Juan and Richard handled the removal of the old units and ducting, followed by the installation of the new ones within the promised timeframe. Throughout the process, they demonstrated professionalism and respect for our home's interior. In the office, Connie efficiently managed the paperwork. So far, everything is working flawlessly. Overall, our experience with LB Heating and AC was overwhelmingly positive.

    5

    I've had a few service technicians fix my heating system and so far, Mark is the best one I've worked with - he's very thorough, knows what he's doing, and takes pride in his work.

    5

    I recently had LB Heating & A/C install a new Bryant 3-ton system at my building in Signal Hill, and it was an outstanding experience. The team was extremely professional, accurate, and completed the job on schedule as agreed. What impressed me most was how friendly and approachable everyone was - from the owner to office staff and the technical crew. I'm thoroughly satisfied with the outcome and wholeheartedly endorse this company for anyone requiring this type of service; they truly exceeded my expectations.

    5

    I discovered Long Beach Heating and Air Conditioning through Angie's List a few years ago when I needed air conditioning repairs. The moment I called, I was impressed by the company's professionalism and understanding of my concerns. They asked intelligent questions about the issues with my system, which helped me feel heard.

    When a service call was scheduled, I was pleased to see that it was performed efficiently. The technicians were trained professionals who took pride in their work, leaving everything neat and tidy. Even after multiple visits from the same technician, I've been consistently satisfied with his expertise and prompt solutions. Their pricing is also very reasonable. Overall, I'm extremely happy with Long Beach Heating and Air Conditioning's services and would definitely recommend them to others.

    1

    Avoid this company altogether. Their subpar product has already let you down, failing just under two years into use. When you need repair, be prepared for disappointment - they can't even fix it. No willingness to replace the faulty unit either.

    5

    Tom and his team were fantastic to deal with, handling a few issues during installation promptly and efficiently. They nailed the problem and completed the job quickly. The new AC system performs excellently and is significantly quieter than its predecessor. Highly recommended - thanks for a great experience!

    5

    I'm thoroughly impressed with Long Beach Heating & Air Conditioning. Every interaction I've had with their team has been impeccable - they're all super professional, courteous, knowledgeable, and genuinely helpful. A friend who's also a customer recommended them to me, and I've since become a loyal customer myself due to the top-notch service I've received. Their commitment to honesty and excellent service is unwavering. I wouldn't hesitate to recommend them to anyone; they're now my go-to for all my heating and air conditioning needs.

    5

    I'm relieved to have found someone who does what they say - now I'm loyal to them exclusively.

    5

    Great experience, very prompt and expertly done, we're thoroughly pleased and would highly endorse this company.

    5

    As a landlord, I've relied on LBHA for years due to their professionalism. The staff is consistently courteous and efficient. When my tenants' 70-year-old heaters failed during cold winter periods, the office team worked diligently to schedule repairs promptly. The workers themselves were pleasant and respectful, and the replacements were done quickly. My tenants praised the service, citing polite and professional treatment from the technicians. I wholeheartedly endorse LBHA for their reliability and courtesy.

    5

    They showed up on time and were very courteous. Conducted a thorough inspection of our heating/AC unit, identified areas that needed attention, and we scheduled a follow-up visit. Same technician came back and we've been using them for over 6 years - consistently satisfied with their service.

    5

    I've been a customer of this heating and air service company for several years, and I'm consistently impressed with the quality of their maintenance services. As part of my agreement, I've found that I receive priority scheduling when issues arise. Recently, they performed some essential work under my house, installing new return ducting to replace old asbestos-laden material. The crew was courteous, knowledgeable, and professional throughout the process. Their expertise and attention to detail are unmatched, making me confident in their ability to handle any maintenance or repair needs I may have.

    5

    When I needed maintenance done, I called and got assigned to Kim. She worked out a time slot just before our move date, which was great considering our hectic schedule. A couple of days later, she checked in to see if the new time worked for us, showing some real understanding of what I needed. The technician who came was friendly and helpful, answering all my questions. Afterward, Kim followed up with a call and an invoice via email. Her attention to detail and willingness to accommodate my needs impressed me. If we weren't moving out, I'd definitely use them again.

    5

    I recently used this company for my heating and air service, and was pleased with the experience. The technician was friendly and took the time to explain everything clearly. They didn't try to sell me additional services I didn't need, which was refreshing. Overall, it was a good interaction.