Fabulous Cleaning Services

This is an amazing cleaning service. Highly detailed! Prompt and friendly. I would recommend them to anyone.

The worst! Absolutely unprofessional and unreliable. Constantly cancels and stops responding. When we informed her we would no longer be using her coming she responded with insults! Don’t waste your money or time

This company is absolutely unreliable and unprofessional. I contacted the owner Norma to schedule a cleaning prior to my 4th of July party. She advised she just started her business Cardenas cleaning and could arrive at 12p on July 3rd. On July 3rd, 3 people arrived to my home I didn’t recognize any of them being Norma the owner as she said she would be the one cleaning so I was confused. I asked who they were they said they were from Fabulous Cleaning. I recognized the name as Norma stated her husband owned this company but she was an owner as well. It was 11:10a when they arrived which was almost an hour early from her scheduled time. Unfortunately I was busy and wasn’t able to let them in at that moment. I work from home and was in the middle of feeding my toddler and baby lunch as well as trying to do some other things before their arrival. I told them they were too early and they should have called. When I scheduled the cleaning the owner Norma never told me that someone would arrive early or never contacted me prior to showing at my door that they would come early so I was completely surprised. One of the women that came called Norma to tell her they were at my home but asked for them to come back at the scheduled time. I even spoke with Norma on speaker telling her they could come back at 11:40a which was still prior to my scheduled time. I heard the worker complain in Spanish how are we going to make our next appointment. Which makes no sense because they were always scheduled at 12p why could t they come back? It was still wishing my scheduled time frame. The workers left and said ok when I said for them to come back. Then 10mins later I received a fb message from Norma stating the services were cancelled because I wasn’t ready when the workers arrived! We were scheduled at 12p. I contacted norma advising that I didn’t cancel the service and it wasnt right she cancelled because her workers came early. I was still within my scheduled time so there should have been no issue for them to wait it wasn’t my error. When I complained norma said she couldn’t wait she has other clients and it didn’t matter she can cancel service when she feels like it and that she was a member of the simi valley chamber of commerce. I didn’t break our contract for employment she did and left me at the last moment without cleaning for my 4th of July. I could have went with someone else but decided to give her a chance. Whatever you do don’t give Norma Cardenas aka Norma Amarales, Fabulous cleaning or Cardenas cleaning your business as theyre unprofessional and unreliable. These companies are owned by husband and wife. This is proof they don’t value their clients or their clients time. They can show up anytime the feel like without notice and expect you to be ready to let them in if not they will cancel the service. Their concern is obviously just bouncing from one client to the next as fast as they can regardless on any inconvenience to the client. No way to run a good business I wish I would have read the reviews I could have avoided these people.