Landscaping reviews in Simi Valley, California
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I do not recommend this company based on my experience with them, as they do not hold themselves accountable for their actions.
On June 28, 2022, they entered my property to gain access to the hedges that were overgrown from my neighbor’s house which had crossed the fence and to my property. They had done this before, and my issues with them was that they would leave the fallen leaves and trimmings left on my yard without cleaning them up. I would have to tell them the next time to clean up any mess they made. I had recently installed new turf grass directly below this area that they trimmed, and on that day on June 28, 2022, I came home after work and noticed damage to my brand new turf. They had trimmed the hedges that same morning, and the damage they left behind was easily visible when I entered my driveway. There were at least 6 large “melted” turf grass spots spanning across about 20 feet that was very visible and it ruined my newly installed turf. It appeared that equipment they were using was still hot and left on my turf which melted the turf, resulting in the damage. I immediately contacted my neighbor and another neighbor also joined in to view the damage. My neighbor contacted Dana, the co-owner and explained the situation to her. Dana denied any wrongdoing and requested evidence that their crew performed the work.
I then contacted Dana directly by and provided photos and video evidence showing one of their crew entering my property and trimming the hedges. I asked Dana very nicely to please review the evidence and to address the damage they caused. A few days later Dana left me a voicemail stating that they haven’t forgotten about me, that Matt was planning to visit and see the damaged area the same week. She also stated that she would follow up with an email to say these same things. Needless to say, the email never came, they did not confirm the visit and they never showed up. They have ignored me and are probably hoping that this would just go away. It is not going away!
Since then, I have written 5 additional emails to Dana to follow up on this issue. It is now the end of February 2023, about 8 months since this incident, and Dana has refused to respond to any of my messages and not take accountability for the damage they have done to my property. I have all the photos and video evidence that placed their crew on my property. The video evidence shows no one else entering my property that day.
In my opinion, this company is unethical and does not take responsibility for the damage they have caused. Their website says “they care about the details” and “customer satisfaction guaranteed”. I did not experience this in my dealings with Vision Landscaping, and I am very disappointed. I will be writing to various agencies to let them know about their poor business practices.
UPDATE RESPONSE TO OWNER RESPONSE
Thanks for your response. This is the first response I've ever received from you in writing. I want to address your statements.
It's incorrect to say you have reached out to me multiple times without a response. My records show Dana reached out to me once on 7/15/22 stating that Matt will schedule a time to look at the damage. I keep all phone records and there were no voicemails, missed calls or texts, and no emails since then. I have emailed Dana 5 times and not once did she reply.
I have a video that showed all the motion in my yard that day, and it only picked up your gardener prior to me coming home. Your gardener was placed at my property touching my turf and using a hedge trimmer and ladder and the evidence are both the photos and videos showing the same person in a neon green shirt and red hat.
The damage was done at a small incline, not a steep slope. Your gardener had no problem stepping on it while trimming the hedges per the photo. It is very easy to lay down and walk on the small incline.
It’s unfortunate that your company has decided to sweep this under the rug. Please do the right thing and take responsibility for the damage you caused to my property. -
I needed a small area in my yard filled with sod. I was having difficulty obtaining the small amount. Vision Landscaping had no problem obtaining it and installing it. The job came out beautiful. I would highly recommend them for any yard improvements or maintenance you might need.
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Goers Landscaping in Simi Valley, CA, operated by Ken Goers, is is the go to for their professionalism, quality craftsmanship, and expertise in drought-resistant, desert-style landscaping. The crew is hard working, punctual, and responsiveness to design changes.
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Ken & his crew did such a great job on our project. They built a flagstone walkway/seating area in our front yard and also a flagstone walkway in the back. Reconfigured our sprinkler system to be a mostly drip system with direct watering to each of the many plants they planted and to existing plants as well. The rock ground cover was installed artistically for a beautiful look, and installed new sod. When we've needed a couple of sprinkler/drip system adjustments he has been very responsive, usually with someone there the next day to fix the problem. On top of all the great work, Ken and his crew are all REALLY NICE people to have working at our home. Highly recommend Goers Landscaping!
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Nice guy bad job Didn't get the depth of DG promised would not recommend for this kind of jo b
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Ken Goers is a he'll of a nice guy, and really knows his stuff! Many many years of experience!
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Ken is a local landscaper reliable and honest I referd Ken to alot of customers and never had a complain only good feed back
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Amazing work done. Will recommend Ken to anyone needing landscape service. Thank you!
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My mom hired goers and we were very impressed with their professionalism, attention to detail, and finished product. We love our yard again! Thank you Goers!
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Amazing job on my backyard! Great communication and decently priced. He did a beautiful decomposed granite floor with a stacked garden wall to open up the yard. I'll have in back for doing my front yard👍
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We have used Ken for landscaping projects for several years. He is honest, reliable and does a great job every time.
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I have relied on Ken and his crew for many projects at my home and business for more than 15 years. His expertise and professionalism are unmatched.
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Ken & his crew have done the landscaping & lawn maintenance for the past 5yrs or so.
Professional, knowledgeable, personable, & skilled.
Highly recommended. -
Ken worked for me and was very professional and in an outstanding job!
I have recommend him to a couple of my friends and they loved him!
I would recommend him to anyone! -
Goers Landscape is professional, reliable, and easy to work with. They were in communication with us throughout the process of converting our backyard and parkway into drought tolerant, beautiful landscapes. Our yard is easy to maintain, looks good, and our water usage has been greatly reduced! Thank you, Goers!
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Ken and his team came out to my mom's home for a yard clean up project. They did a great job in tree trimming and brush clearance. Yard looks so much better. Done on time.
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Ken Goers and team comes to our house twice a year and keeps our place lovely. He’s also honest and reasonable. They do great – and beautiful - work!
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Ken rocks. I needed my lawn replaced on short notice without really knowing what I was doing. He helped me understand what happened to my lawn in the first place, and got it sorted quickly with a better-suited and better-looking replacement.
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Goers Landscaping exceeded our expectations! From start to finish, their team was professional, knowledgeable, and attentive to every detail. They transformed our outdoor space into a beautiful, functional landscape that perfectly complements our home.
The design process was seamless, with creative ideas that fit our vision and budget. Their crew worked efficiently, using high-quality materials and expert craftsmanship. They were also incredibly respectful of our property, ensuring a clean and organized worksite throughout the project.
What truly sets Goers Landscaping apart is their dedication to customer satisfaction. They took the time to address our questions, offer maintenance tips, and follow up to ensure we were happy with the final result.
If you’re looking for a top-tier landscaping company that delivers outstanding results, look no further. We highly recommend Goers Landscaping -
We have been using the services of Goers Landscaping since about 1998. They do fabulous work. We have a couple of rental properties that they take care of, as well as our home. They are very reliable, and make sure that their customers are always satisfied. Great for landscaping, sod, drip irrigation systems, etc. We give them 5 stars!!
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Ken totally transformed a disaster of a yard for us. It was a long neglected rental and really a mess. He was there with his crew when he said he would be. Easy to work with and knowledgeable of the drought tolerant look we needed. I will definitely recommend him going forward and use him again. A month later, the lawn and plants are doing great!