Owens Plumbing

I would strongly advise against hiring Owen’s Plumbing.

I was charged $1,250 and my original issue was never actually fixed. The only work they completed was replacing a pressure regulator valve and an isolation valve—and at this point, I have no confidence I even needed those. Meanwhile, the leak I originally called about is still unresolved.

The communication was abysmal. I had to chase them down for every update, was repeatedly told they would show up and didn’t, and never once received a callback from the owner despite multiple requests. Getting any kind of response felt like pulling teeth.

Professionalism was essentially nonexistent. The person answering the phone openly admitted she “doesn’t understand plumbing,” which raises serious questions about how this business is even being run.

They also cut into my garage drywall without informing me that I would be responsible for the repair, leaving me to deal with the damage on my own.

At the end of the day, I paid $1,250 for a problem that wasn’t fixed, unnecessary work I didn’t ask for, and a month of frustration. I would not trust them to diagnose—let alone repair—anything correctly.

Didn’t call back twice when they said they would and cancelled on me 3 times! I’m looking elsewhere for a company who actually values their customers and their time.

We received excellent and very prompt service. Very knowledgeable and cost was reasonable. Highly recommend.