Tree reviews in Sonoma, California

I am really enjoying Bartlett's service. They provide me with reminders and handle the scheduling. This creates continuity of service and is one less thing for me to do/manage. I am appreciative of this small thing alone! They send text messages to let me know when they are coming and send me a bill via email. It is really easy for me to be a customer. Our tree is looking much better and it is because of this consistent care - and I am grateful for it!

We have used Bartlett Tree Services once again and they exceeded our expectations. Very professional and knowledgeable arborists come out to evaluate the job, ask questions, give recommendations and ask for customer input. The bid was detailed and reasonable. The crew was great and did a super job, leaving our yard spotless. Highly recommend them!

Excellent work on our front and back yard trees, including a coast redwood, box elder, dogwood, crepe myrtle, two Japanese maples, and 2 Chinese Pistaches. The trees now have lovely shapes and balance, with no more dead wood to worry about. The lead for the crew was very experienced, and all three crew were professional, careful about the residential surroundings, and did a good job of clearing the debris. Also, Glenn, the arborist who was our first contact to look at our trees and estimate what needed to be done, impressed me with his knowledge and interest in the care of our trees. This company provided the most thorough and careful service we have had out of the 3 total tree services we have used here in Sonoma over the past 12 to 15 years or so. I will definitely use them the next time our trees need attention.

Nothing could have been done better. From the initial contact to the finished service, everything went smoothly and as expected. All of the people that I interacted with for this engagement were polite, knowledgeable, and communicated relevant information as needed. The crew and I worked out the details even before the Arborist showed up to make sure everything was going as expected. Everything remained at the same high standard as the past times I have used this company. Thank you. It gives me confidence that our continuing care for my trees will be handled with all success into the future.

We are glad that we found Bartlett Tree Experts a few years ago. We have been very pleased with their care of the trees and shrubs in our yard, “feeding” and pruning on a regular schedule, and safely removing two trees. Staff are consistently friendly, knowledgable, professional, and eager to explain needed work and to consult with us when decisions need to be made.

Our experience with Bartlett tree service was superb.
The arborist was quick to respond and very informative. The crew was professional and very respectful of our property. I would use them again for any additional work I might have and recommend them to others if they needed a tree service.

Glenn Whitlock-Reeve, Bartlett's certified master arborist, provided a comprehensive plan for the care and treatment of several of the prominent trees - from crepe myrtles to ornamental Japanese maples to native 50 foot blue oaks - that really required professional care. Bartlett Tree Experts delivered consistent with my expectations - our experience has been uniformly positive. Glenn Whitlock-Reeve is extremely professional - he listens, provides recommendations consistent with our requests, communicates both effectively and frequently, and assures his crews undertake the work to which we agreed (both before and after their work). He quickly updated our tree program as changes have been identified. Billing precisely matches the program quotes. Great service based on two visits to date.

“Master Arborist Joe Borden and the crew did a great job on my 2 150-year old Canary palm trees, a few of the oldest and largest in Napa County. First rate safety measures and clean up after completion. Trees look healthy and happy!”

Since the service is excellent, there are no recommendations for improvement.
The crew were on time, respectful and efficient. We will continue to use them for our tree care.
Highly recommended.

A very competent and impressive team. I recommend them highly. Hard working professionals, efficient, and caring of my property.
My heritage Oak has now been carefully examined, assessed and pruned. Am looking forward to Bartlett’s ongoing care program.

Crew were friendly, knowledgeable and efficient. We are impressed by the use of quite electric chainsaws, much better than smelly noisy machines used by previous companies we’ve worked with. We’re happy they are willing to work with us to give us options to best support the heath of our stressed tree. Thank you!

Matt Ho at Bartlett cares for the many mature trees on our property with care and sensitivity. He's saved trees from stress, helped trees recover, removed overcrowded trees, directed seasonal pruning and treatments, and most recently partially removed a dying oak, carefully leaving all he could to let nature take over. The crews are friendly, efficient, and extremely skilled and themselves bring a wealth of knowledge to the job.

Luck was on my side when I saw Bartlett Tree Service trimming trees in my neighborhood. I went over and spoke with Tani who gave me a business card. Immediately I called Matt Ho and scheduled a visit. A couple days later we walked around the property discussing the trees that needed work, while Matt made suggestions and explained how they focus on the health of the tree. One large Bay tree was blocking the neighbors view; Matt suggested lowering the canopy and thinning out the tree.

So, on Nov 3rd, the day came. Tani and Chris arrived, introduced themselves and then we walked around the property. I pointed out 2 Bay trees, 2 Chinese Pistache, 1 Black Pine and 1 Arbutus. Then they got to work, and they are hard workers.

It was a pleasure to interact with everyone at Bartlett. They're professional, friendly, courteous and have a sense of humor. I am very pleased with the job they did and my neighbor is very happy with the view!

Thank you all,
CathyV

I had to write this review because I am shocked and amazed about the quality of this service, in a good way! The estimator arrived on time for the appointment and was very professional. The crew did the same. The lead is someone with 14 years experience and really understands plants and trees, which is extremely important so as not to damage them.

I was impressed that they did not just drop limbs, but took them to the ground with a chain, so as not to smash the rest of the landscaping and solar panels.

They even cleaned up to the extent where I was happy with the appearance of my yard!