Water Damage Restoration reviews in South San Francisco, California

Exelente

I had only a couple of days to prepare the house to care for an elderly family member. The carpets were pretty rough and the bathrooms were in a bad way, especially the shower stalls. I spoke to Shawn on a Friday, he came by on Saturday to look at what needed to be done and provide an estimate, and by Monday morning he and his crew were hard at work. Shawn was very accommodating and professional, and he and his crew, Chris and Nolan, really went about their work with vigor. When they were done a few hours later, the place looked fantastic - the carpet and kitchen floor hadn’t looked that good in years, and they had restored the bathrooms and shower stalls to a presentable state. I was very happy with their work and would recommend them highly.

Shawn and his team, are extremely professional and knowledgeable. Would definitely recommend them.

We called ServePro after the big Oct 24 storm flooded our basement at the Plymire Schwarz House and Museum. The workers and owner came quickly and set up their equipment to dry our sales area. Thankyou for your quick response.

Shawn and his team are expedient, professional, knowledgeable, kind, respectful and always responsive to the homeowner’s needs. Thank you, Shawn!

Shawn, Excels in his area of Expertise, he is always Honest and gives you knowledgeable suggestions. I highly recommend Shawn.
Thank You

Shawn and his team cleaned up after a mice infestation in my garage. They were very professional and detailed. My garage is now nice and clean and I do not have to worry about any diseases that the mice might spread.

Shawn, the owner, came out to help clean our water damaged garage. Because I was out of town and my mom was by herself, he insisted to help free of charge. I just want to say thank you so much not only for your service but being a good person! Definitely recommend for great service and honesty!

We've used SERVPRO of South San Francisco twice, and were extremely happy with the service provided both times. Excellent, detailed work, great communication, and they gave us the piece of mind that the water issues were remediated properly. Thank you!

I was confronted with a tremendous challenge: to get a four room, two bathroom and kitchen apartment ready for a fresh restart for someone dear to me… who has lived alone but had been declining the last couple of years.
At first sight I felt defeated - dirty toilets and floors, mice droppings everywhere, soiled clothes, stacked garbage, range top with inch thick crud, etc.
I called Servpro of SSF/SanBruno and from the first conversation I was made to feel hopeful and relaxed. A family outfit, both brother and sister Shawn and Crystal took the stress off my shoulders at once.
When I next entered the apartment it was as if an “Abracadabra” experience had occurred. Everything that had to go had been removed. Everything that remained was cleaned and fresh.
I’m now adding a few new and attractive items into the apartment and i know this individual will feel wonderful upon their return.
I can’t compliment or recommend the sibling trio and their wonderful crew at Servpro SSF/SanBruno highly enough.

Kinda makes one believe in Santa Claus again!
thank you guys so much!

We had a sewage backup during the second storm of the season, while the local plumbers were still dealing with calls from the first storm a week earlier. Everyone I called was too busy to help until I reached Servpro. They squeezed me in, cleaned up the mess, sanitized all affected areas, and came back soon after to finish the job after they couldn’t quite finish everything during the “squeeze in“ time. Safala and Gabriel were thorough and polite, and I was happy to see them return for the follow-up. In short, if you’ve got s*** to deal with, call Servpro!

ServPro of South San Francisco was recommended to me by a friend when loose pipe couplings in the sewage ejector pump in my basement caused filthy water to splatter all over the washer and dryer area of my basement. This occurred just when the agency was fully booked attending to widespread flood damage from a recent storm. Somehow they managed to squeeze in my job, washing down everything with sanitizing detergent and running HEPA air scrubbers for several days in a row. The results were wholly satisfactory.

Shawn and his team were very professional and their customer service was great. Shawn took the time to explain all the steps involved in taking care of my water damage and completed the job as promised. I would highly recommend Shawn and his team to anyone I know.

We had a shower drain overflow into the bedroom and kitchen. Shawn, Crystal and Nicholas were great to work, very prompt, communicative and courteous. Highly recommend this team!

Shawn Newton, owner/operator of ServPro of South San Francisco is reliable, responsive and professional. He helped us with a major water damage clean up back in 2017 when we were out of town and the instant hot water hose busted and flooded our main floor and the ground floor. He and his crew showed up the next day started clearing our home. They were extremely meticulous in packing all our household goods and furnishings. They did a spectacular job is removing everything!

We contacted him again just a few weeks ago after a major storm that caused our sub pump to malfunction and our whole ground floor was flooded again. They were very responsive and started mitigating all the water and dampness from our carpet.

We have referred him to many of our friends and relatives and would highly recommend his franchise, SERVPRO OF SOUTH SAN FRANCISCO to all.

We highly recommend Shawn Newton and his team at Servpro So. San Francisco/ San Bruno.
We had a flood in the lower unit of our apartment building in San Francisco and called Shawn. He responded immediately to our call and took total control of the situation. He knew exactly what to do and thoroughly explained the process and answered any questions we had. His extensive knowledge and trustworthy demeanor convinced us that we hired the right company for the job. We were very pleased with his service and will definitely call him again in the future.

Deirdre P.
San Francisco

Shawn and his group of professionals at Servpro did a great job of cleaning up a former smoker's room that could formerly be described as a toxic waste dump. They spent all day day cleaning and sanitizing the entire room, removing nicotine stains and smells.

The results: the place afterward, honestly, was smelling fresh and much much cleaner from floor to ceiling. I can't think of a better way to prepare this kind of room for paint.

Shawn also gave us additional expert advice on the sealer paint, other paint, and work that would be required to finish the job correctly. All in all, the service was excellent, and Shawn went beyond the call of duty in this regard.

Shawn and crew were highly professional, punctual, and thorough. If you need to rid a room or home of nicotine and cigarette smoke, this is the way to do it. We are so grateful.

The former smoker moved back into her room just days ago, and was very happy with the results. Superb job, Servpro. And thank you to Shawn and crew. Pro job guys. Five stars.

Shawn is amazing. Got a solid referral from a veteran real estate agent that I trust and she was right. Not only did he give me great professional advice, he even came out late Friday evening to our house to remediate an issue for our tenants. Will absolutely trust him with any future jobs!

From start to finish Crystal & Shawn provided excellent customer service

We had a little mold problem in our Crawlspace. Shawn and his crew came by and took care of the problem seamlessly. On top of that Shawn took the time to go over preventive measures so we wouldn't have this problem again.

This job was reasonably priced. Shawn and Crystal didn't try to make a quick buck, they recommended what was necessary. Both were very honest, friendly and professional. Thank you both!

Shawn and Crystal came out immediately after a MASSIVE water leak / break at one of our facilities.

They were thorough, professional and let me know what to expect every step of the water remediation process. Nothing was overbilled. All work was performed as described and the end result was beyond my expectations saving me 10s of thousands of dollars in reconstruction costs.

If you find yourself in need of remediation services I wouldn't hesitate to call them.

Shawn and his team are both professional and honest. His pricing is also reasonable. Our condominium had major flooding from the 17th floor all the way down to the first floor. Shawn came to inspect my condo and gave me his honest opinion that nothing needs to be done, not even drying because there are no elevated moisture levels. He was EXTREMELY thorough in his evaluation and you can tell he is just a SUPER HONEST man. I will DEFINITELY be recommending him to EVERYONE I know!