HVAC reviews in Studio City, California

I wholeheartedly recommend Studio City HVAC Proz for their top-notch service. They showed up on time and stayed until the job was done, demonstrating a strong work ethic. The team was courteous and knowledgeable, answering all my questions with patience. I'm extremely satisfied with the results and would definitely hire them again. Their professionalism is unmatched, and I'll be recommending them to anyone in need of HVAC services - Julian's team has truly upgraded my home's comfort level!

Thomas arrived promptly at my Studio City location ahead of schedule, which was a huge plus. He demonstrated exceptional expertise and was a standout professional. Struggling with getting my Nest thermostat to work, Thomas quickly resolved the issue and even assisted me with setting it up within 15 minutes or less. His efficiency and skill are truly impressive, making him an excellent choice for anyone seeking reliable HVAC service.

We've had a few family members use Studio City HVAC Pro before, so when it was time for a routine heater check-up, we went back to them. We booked an appointment within a week and just finished with Thomas. He was top-notch - on time and made sure our heater was working correctly. Not only did he fix any issues, but he also re-attached the cover and replaced the filter in our humidifier. Thomas was friendly and efficient, making the whole process quick and hassle-free. We've always received great service from this company, so we'll definitely be requesting Thomas again moving forward.

At my mother's place in Studio City, she had a ancient AC unit that was shot. A team of four from the local HVAC crew showed up and got to work - Brantley, Randall, Julian, and Thomas were their names. They worked together like a well-oiled machine and finished the job in just one day. The new system they installed is top-notch, super efficient, and really does what it's supposed to do. What's more, they replaced her old asbestos ducts as part of the deal. We're stoked with their work - they did an amazing job and we couldn't be happier. Great service all around.

I needed quotes for a central air and furnace upgrade, so the owner came out personally to assess my needs. Initially, it felt a bit rushed, but after getting the quote, I was blown away. The company's smaller size without a big sales team and excessive overhead really stood out – they're genuinely committed to earning customers' trust.

Compared to other quotes from bigger companies, theirs was significantly cheaper, but their unit was also better quality (they work with Temp Star, which has great reviews). I chose them over the others despite the price difference. The installation happened within five days, even during a busy holiday weekend, and they did some extra repairs that weren't part of the contract.

Talking to the technicians after the job, I expressed my amazement at how impressed I was, and they simply said it's just their approach – reflecting the owner's values. The new units are performing way better than expected – a big improvement over my old Trane! This company is fantastic, honest, and fair with pricing – refreshing to see.

The company's AC repair work is outstanding. Their customer service is excellent, with knowledgeable staff available to address any concerns about your air conditioning needs. Julian and Brantley are consummate professionals who deliver high-quality results efficiently. They have a seamless working partnership, ensuring a smooth experience for clients in Studio City looking for reliable, prompt AC repairs that meet the highest standards.

Brantley and his crew came out to swap our ancient furnace for a new one and replace the malfunctioning AC unit. The AC was shot after 23 years, so replacing it entirely seemed like the better bet. They were super quick to respond - both on call and via email - making scheduling a cinch. They gave us a fair quote for Amana units, which have great warranties and rave reviews. We went with it. Even under lockdown conditions, they showed up in masks and gloves, taking all necessary precautions. They hauled off the old furnace and AC without causing any damage to our place, and got the new units installed on the same day. Julian and his crew worked with the city inspector to make sure everything was up to code. They handled all the paperwork, including permits and coordination with the city throughout the whole process. The AC unit needed a charge because it was below 70 degrees, but as soon as the temperature rose, they came back, charged it, and coordinated the final inspection with the city. The job they did was top-notch, and I'd highly recommend them for any heating or cooling work you need. Honestly, I'm relieved to have finally found a trustworthy team to work with.

We got a top-of-the-line AC system installed by Studio City HVAC Proz and it was spot on. Their crew, led by Randall and Julian, were impressively professional. The basement was even cleaner afterwards than when they started - not bad for a bunch of guys in overalls. The quote I got initially was exactly what I paid - very fair. They answered my calls super quickly, which was great. Highly recommend them. We're really happy with our new AC system and thanks again to Studio City HVAC Proz!

Randall truly exceeded my expectations - I'm currently residing in Studio City while waiting for my property to sell. Upon receiving a call from my realtor, I was informed that my furnace had stopped working and freezing temperatures were imminent. Randall responded immediately, arriving at my home to find it unbearably cold inside. He quickly diagnosed the issue as needing a new condenser and promptly replaced it. The furnace was up and running again soon after, keeping my space warm despite the severe freeze in the area. I'm extremely grateful for Randall's swift and dependable service.

We initially contacted Studio City HVAC Proz to get quotes for a comprehensive heating and cooling system, including an air filtration unit and thermostat, as well as a generator. However, supply chain disruptions caused by the pandemic derailed our plans, leaving us without the equipment we wanted.

That was until Malachi, our sales representative, stepped in and made good on his promise to deliver our preferred setup. He not only met but exceeded our expectations, securing top-notch installation technicians who did an outstanding job installing both the HVAC system and generator. Randall, Brantley, and his assistant handled the HVAC side with precision, while another team executed a flawless generator installation.

What impressed us most was their attention to detail - they even added some thoughtful custom touches that were impressive. They were also responsive and answered all our questions and concerns. Despite the pandemic's disruptions, Malachi and his team - along with the administrative staff - came through with flying colors. Their expertise, customer service, and knowledge are unmatched. It's clear that every aspect of their operation is top-notch, making them the gold standard for AC services.

Malachi and his team did a great job - finished our HVAC project quickly and at a reasonable price, plus they were very friendly and accommodating. We had an old AC unit that needed to be disconnected and moved out of the way for some landscaping work. Two other contractors told us it was impossible because the unit was too close to the fence, or quoted us over $5k for the job. Malachi came out to Studio City (no charge for the visit) and assessed the situation, explaining that the work wasn't as complicated as others had made it seem. He gave us honest advice about our 15-year-old AC unit and didn't pressure us into replacing it. Instead, they moved the unit to a better spot at a fraction of what others had quoted. As a small business, they can get busy during peak seasons, but the value and service make it worth waiting for. We're really happy with the work and would definitely call Malachi again if we need HVAC help in the future.

I got a referral from a family member to use Studio City HVAC Proz and they delivered - big time. When my inducer motor went out, I called them and was impressed with how quickly they responded. Brantley and Thomas were the guys who came out and fixed it. They explained everything in plain language so I didn't feel lost. What really stood out was their commitment to getting me back up and running - especially since it's freezing in Studio City right now. The fact that they care about customers like me is genuinely appreciated. Their work was flawless, earning them a perfect score. If I ever have furnace issues again, you can bet I'll be calling them back. Thanks for the great service, Studio City HVAC Proz - you exceeded expectations.

I recently got a new heating system installed in my home and the whole experience was top-notch. What really impressed me was that the owner personally answered all my calls, showing they value their customers' time. When I discussed pricing for a 16 SEER dual-stage rooftop heat pump with an Ecobee Pro 5 thermostat, I was blown away by the savings compared to other quotes from big companies. I even had some doubts, so I called back to ask more questions - and to my delight, everything checked out. The same person who spoke with me on the phone ended up doing the installation, which was a nice touch. He was professional, straightforward, and didn't try to upsell anything. He promised a fair price and delivered. Plus, he showed up exactly when he said he would - that's more than I can say for most services. Installing a new heating system can be a big investment, but I'd definitely choose this company again if needed. If you're in the market for a new heating unit, I highly recommend reaching out to them - you'll likely have a similar positive experience. After having the unit running for over a month, it's been working flawlessly and keeping my house noticeably cooler while saving me money every day.

I had a faulty heat exchanger in my old furnace, so I needed a new one ASAP. Randall from a reputable company came over and gave me a top-notch quote - that they're Veteran-owned was a nice touch too. After getting the final quote on Tuesday, I gave him the thumbs up later that night around 7 pm. He arranged for the work to be done the next morning - talk about speedy service! Julian's team was super professional and did an outstanding job, despite having to squeeze the furnace into a tight space. They worked non-stop without any breaks until it was installed and up and running. Their professionalism and dedication to quality work left me impressed. I'm thoroughly satisfied with their services and would wholeheartedly recommend them for furnace repair in Studio City.

I recently had a great experience with Studio City HVAC Proz, and I wanted to share my positive encounter. When we discovered a leak from our heating unit, we called them for assistance. Fortunately, Thomas from the service department answered, providing top-notch support to resolve the issue efficiently.

Thomas went above and beyond, not only scheduling our preferred technician, Malachi, but also ensuring he arrived promptly after I hung up the call. This was not an isolated incident; Malachi has consistently provided excellent service in the past, and his work has always exceeded expectations. In fact, we've had him as our go-to heater repair tech for a long time, and he's always delivered high-quality results.

When we encountered another issue related to condensation buildup, Thomas again stepped in, arranging for Malachi to visit and resolve the problem. Malachi's expertise was evident as he quickly identified the root cause of the issue and made the necessary repairs. To ensure our satisfaction, he also asked us to monitor the system's performance.

I'm impressed by Studio City HVAC Proz's commitment to customer satisfaction and value their customers' loyalty. The team consistently delivers exceptional work, and Malachi is a shining example of this. He's always professional, courteous, and dedicated to his job, tackling even the most complex tasks with ease and a smile.

Kudos also go to Brantley, who ensured that our scheduled appointment was completed despite being a busy period. His organizational skills are impressive, and he made sure that the second part of the job was done at a convenient time for everyone involved.

The team at Studio City HVAC Proz is truly exceptional, and I'm delighted to have had the opportunity to work with them again. Malachi, Steve, and Frank were all highly professional and worked together seamlessly to complete the installation. While it wasn't an easy task, they made it look effortless, and their positive attitude was contagious.

Overall, I'm extremely pleased with the service provided by Malachi and his team. Their dedication to customer satisfaction is evident in everything they do, from prompt responses to thorough repairs. If you're looking for reliable and skilled HVAC professionals, Studio City HVAC Proz is an excellent choice.

I've had few positive experiences with HVAC services, but this one stood out. The technician listened attentively to my concerns about my old furnace and non-functional AC that hadn't worked in five years. They methodically checked the wiring and circuit relays, which was a welcome change from cursory inspections I've received elsewhere. Recharging my 22-year-old unit was also appreciated, considering the high cost of refrigerant. The discussion about potential future symptoms to watch out for was helpful. Additionally, they didn't pressure me into making any immediate decisions or dismiss my concerns. Their willingness to explore options without rush made a good impression. I'm already planning to contact them again if needed and appreciate their follow-up visit to tighten a loose thermostat wire at no extra cost.

I called Studio City HVAC Proz on Friday evening when my furnace suddenly stopped working at 90 degrees outside. They sent a technician out the next day, Brantley arrived promptly and was extremely knowledgeable about furnace repair. He explained I needed a new one and the office followed up with options for installation over the phone that evening. Portable heaters were brought over to help until the new unit could be installed. After discussing prices, we set up an appointment. The wait was around a week, which wasn't unexpected given everyone's needs during hot weather. The actual installation went smoothly and the team was patient, knowledgeable, and friendly throughout. They did a great job and I'd highly recommend them for anyone requiring furnace repair services.

I encountered a heating issue on a cold winter day when my system suddenly stopped working. I called the company and they sent someone over that same afternoon to fix it. The technician arrived promptly and quickly diagnosed the problem in under 10 minutes. He replaced the faulty component and had me back up and running in no time. Thomas was extremely professional, courteous, and friendly - exactly what you'd want from a service provider. Given my positive experience, I highly recommend this company for any heating-related needs.

I hired Randall to fix my furnace in Studio City after it stopped working. I was unsure where to place the new system so it would heat our home effectively without obstructing windows or taking up valuable space. Randall helped me find a suitable spot and guided the installation process. The result is a quiet, efficient heating system that keeps us cozy and warm – we're thrilled with the service and outcome!

When we first encountered Studio City HVAC Proz, we were in a state of desperation. We'd already had two separate companies' technicians fail to fix a problem with our AC system, but fortunately, the response from this company was swift and effective. Malachi was sent over and he got to the root of the issue without hesitation. Recently, our AC unit's cooling capabilities dwindled during sweltering summer days, revealing a faulty coil that was leaking Freon. Not only did Malachi get the coil replaced under warranty, but he also went above and beyond to help us endure the heat while waiting for replacement parts. He even offered a complimentary top-off of Freon to keep us comfortable. What struck us most about Malachi is his genuine nature - he's kind, considerate, and knowledgeable beyond measure. His dedication to customer well-being is genuinely commendable and we're grateful to have found him. If you need reliable heating and air conditioning service, look no further; with Malachi on the job, you can trust that your needs will be met with care.

I recently had a fantastic experience with this company when replacing my HVAC systems. The owner was extremely helpful and professional, walking me through the design process and recommending the best options that fit my existing setup and ductwork. After several discussions about the project scope, he was very accommodating and patient, providing a solution that was minimally invasive and reasonably priced. The installation team did an excellent job over two days. They efficiently removed the old systems, cleared all drain lines, and installed and tested the new units with attention to detail. One of the installers, Brantley, stood out for his exceptional knowledge and politeness. He took the time to explain how the system works and addressed any issues he encountered. Overall, I'm thoroughly satisfied with the results and would highly recommend their services.