Appliance Repair reviews in Torrance, California

4.6 based on 376 reviews Back to the listing
    5

    Prompt efficient professional knowledgeable. Appreciated the timely response for an Appointment. The tech Dimitri knows his machines! Good experience so far. Have an upcoming appt soon to install the new part. Appreciate the expertise.

    5

    My water usage dropped,. My electricity usage dropped AND, because the spin cycle is working 100% better, my dryer gas usage has dropped! Thank you so much!

    5

    Couldn’t have gone any smoother. Easy to make a next day diagnosis appointment, technician came and was very quick figure out the problem. Ordered the part and they were able to fix our fridge nice and quick. Very clean, friendly, fast, easy to book, great communication and easy to pay.

    5

    Been out multiple times to fix our old oven fan. Sometimes tough to get a hold of, but the technician is very professional and trustful. Very knowledgeable and professional. Really enjoy working with him.

    5

    Tony the technician was the best! He was prompt a d professional. I called this company to fix the door hinge of my dishwasher because the spring broke, he not only fixed it he even found a much better way to install my dishwasher properly. It would move around and some screw would fall out. Love this company and would definitely use again and recommend!

    5

    Tony came out to do an initial evaluation on a commercial ice machine at the school I work for, and was very thorough. He worked with staff onsite to determine what kind of equipment was on the roof, etc. and was extremely knowledgable. Ultimately, The Haus Appliances was not the correct company to fix the machine, but Tony went out of his way to find out the requirements of the machine, identify relevant building code information etc. and sent me on my way with a great recommendation. Thank you!

    5

    Tech showed up on time and fixed my ice dispenser in a timely manner for a reasonable price. I used this company to fix my stove 2 years ago and had same experience. I’m definitely calling Haus for any other appliance repairs I need and I highly recommend them.

    1

    They were contracted by bestbuy to fix my refrigerator. Its been 3 weeks and they still can't fix it. They ordered a bunch of parts and swapped out the inverter board when tye original diagnostic was the compressor. They just refilled it with refrigerant and then said to wait 16 hours...we'll its been days and going on weeks. The tech came 12/06 took pictures and said it wasn't the compressor that there is a leak in the system. Today I find out they ordered the compressor and a control board and who knows what other parts.. as of now i find myself being a middle person between Haus appliances and geek squad...and there seems to be little effort to find a solution to my repair...I definitely would not recommend this company...the tech clearly undermined my father's intelligence telling him twice on different occasions that the refrigerator worked when it clearly didn't.

    ISSUE IS ON GOING...the owner reply implies that I haven't addressed this in a polite manner...its ridiculous. I've dealt with them through emails which i have and calls and never have addressed anyone in a negative manner including the tech. This is the worst customer service experience .

    Isssue on-going and still haus appliances has not reached out to me but here they responded to this review. Waiting for a solution

    5

    We needed service for our 2006 freestanding KitchenAid side by side refrigerator/freezer. Sarah in the office was able to schedule Tony the next day to come evaluate what was needed to repair the unit. Tony arrived during the given arrival window and was very friendly, knowledgeable, and professional. He immediately diagnosed the problem. We paid $98 for the evaluation. His office called me shortly thereafter to give me a quote for installing a replacement control kit. They explained that we would be able to roll the $98 evaluation fee into the cost for the repair, which was good to hear. Two days later, Tony returned to repair the unit (once again during the given arrival window). He put down site protection and thoroughly cleaned many years of dust and dirt from in and around the unit. He verified all the connections match for the replacement control kit and successfully installed it. He took time to show me what had failed on the part he replaced. He answer all my questions during the initial evaluation and during the repair. We highly recommend this company for appliance service/repair!

    5

    Very quick and easy. On top of things

    5

    Thnaks guys for fix my dishwasher

    4

    Really great service!

    5

    Prompt responses, quick service and very reliable!

    5

    Thanks guys for your help, everything was done very quickly at every step. I highly recommend you

    5

    Super easy process & great repair work!

    Had an issue with my refrigerator and called Alex & Brothers Appliance Repair. They got me scheduled quickly, and the whole process was super easy.

    Abdullah arrived right on time, was really friendly, and knew exactly what he was doing. He explained everything in simple terms, gave me a fair price, and had my fridge running again in no time. No upselling, no hassle—just great, honest service.

    If you ever need an appliance fixed, these are the guys to call. Definitely saving their number for next time!

    5

    Great service. Timely communication, professional and honest group. Highly recommend.

    5

    Highly recommended for any appliance repair issues. Good communication, timely, quick and complete work on my 10 year old Whirlpool refrigerator by replacing the capacitor and thermostat. Fair and reasonable pricing for labor and parts with 90 day warranty.

    5

    Service call fo a faulty washer. Prompt reply and good communication on the problem and options. Will call again.

    5

    I stupidly tipped over my Frigidaire freezer on its side to clean the coils and ruined the compressor.

    I found Alex from Yelp where he has a 4.9 star rating and lots of positive reviews. Alex and his team came over quickly and gave me an estimate for the compressor and installation and coolant charging. It was a fair price. Alex did not up charge me for the part like many companies do.

    I got the compressor on my own and Alex installed it. A lot of other repair shops will not work with parts customers get on their own. The tech came on a Saturday and installed it within 2 hours. I have a working freezer again! Had been debating about buying a new one but I’m so glad I went with Alex.

    Thank you for the excellent service and for saving me a ton on a new freezer!