All reviews for Carter Services

This technician is top-notch - very professional, polite, and well-groomed. The company did its part by ordering the necessary part, but what really impressed me was how smoothly the repair went once it arrived. What's notable is that this tech didn't work alone; they brought in a new trainee. I'm glad to have had Winston for my service - I'll definitely be reaching out again.

Winston was spot on - super efficient and knows his stuff. Fixed our fridge quickly and did a top-notch job. No hesitation recommending Carter Appliance Repair again.

Isaac is top-notch, as expected. His expertise in diagnosing and fixing our faulty ice maker was spot-on. Professional, knowledgeable, and friendly, he's consistently delivered quality service. It's a huge relief to know the job is done correctly when Isaac arrives on the scene. We highly recommend his work.

I recently encountered an oven issue with my broiler, but James's prompt arrival made all the difference. He quickly diagnosed the problem and had the necessary part on his truck, allowing for a swift resolution. Our conversation was pleasant, and he thoroughly answered all my questions. The cleanup was spotless, and the entire process was efficient. This exceptional service has kept me loyal to their company for years; they're now my go-to home services provider.

Isaac provided top-notch service for our Viking appliance, exceeding expectations. He took the time to understand our usage and identified a simple solution - defrosting. His guidance was clear and effortless. A minor flaw in an otherwise flawless experience: Carters should provide business cards with Isaac's name on them, as he didn't have any to leave behind after the job.

I'm consistently impressed with Carter Services - their team knows what they're doing, shows respect for customers' time, and gets the job done right. I particularly appreciate the clear communication about who's coming and when, which helps manage expectations. The technician's professionalism and workmanship are top-notch; in this case, James was excellent.

I'm extremely satisfied with Carter Services' major appliance repair services. When my Thermador double oven broke down just before Thanksgiving, Frances helped me schedule a technician for the following day. The next morning, James showed up on time, diagnosed the issue promptly, and fixed it in under an hour. James was knowledgeable, courteous, and genuinely friendly - exactly what I needed to avoid a stressful holiday.

I was in a bind and needed quick assistance. When I called, the initial responder told me they only offer full-service solutions from start to finish. I then reached out to WaterWise, who promptly sent someone over. Before Marty arrived, however, it turned out I didn't need his services after all, so I canceled. Thankfully, I realized both Carter and WaterWise were the same company - a relief. The fact that they had someone at my doorstep within 45 minutes of calling is impressive. Given the speed and efficiency, I'd say they get an A for quick response time.

We needed help with a clogged toilet. Jerry was clear about what needed fixing and gave us some choices. He not only fixed it but also gave our bathroom a good clean. We'd trust him to fix any other issues in the future.

I was extremely pleased with the service. They arrived promptly, even though it was same-day booking. The technician, Martin, got to work quickly and efficiently diagnosed and resolved the issue. His professionalism was top-notch, and my systems were up and running again in no time. I'm confident they'll deliver excellent results next time around.

I had a positive experience with Carter Services, despite ultimately choosing another electrician. The staff member who made the initial site call showed great honesty and helpfulness. He assessed the situation, recognized his limitations, and recommended an alternative company that met our requirements. His professionalism left a good impression, and I'll definitely consider Carter Services for future service needs.

We enlisted Carter to tackle a major sewer line repair that connects our property to the city system, and they were our only choice due to their reputation. Marty and Keenan were exceptional professionals who went above and beyond. They kept us informed throughout the entire process and ensured we had all necessary updates. The quality of work was outstanding. While Carter isn't the most budget-friendly option, it's clear that their expertise and attention to detail justify the higher cost. Their commitment to doing the job correctly the first time is admirable. We also received some extra work done for free as part of our initial project, which added to our overall satisfaction. Given our experience, we now rely on Carter for all plumbing needs – they've earned our trust and recommendation.

Katrina went above and beyond to help with scheduling a warranty repair and navigating the process with Bosch, saving me a lot of hassle. The tech, James, was incredibly knowledgeable about Bosch products and made the experience extremely positive. I'll definitely be using them for future home needs.

Marcus did a great job fixing our dishwasher issues. He was thorough, professional, and explained how to properly maintain it. His work resolved the problems completely, giving us peace of mind that similar issues won't arise in the future.

I've been waiting to try this place out for ages, and everything was impressively streamlined. The service felt genuinely human, not some impersonal routine. That's really important to me. They tackled a minor request quickly without any attitude - a welcome change. The wait time looked long, but it moved at a surprising pace. I left feeling much better than when I arrived.

Isac from Carter's promptly identified the issue with my fridge and swiftly resolved it. His professionalism and clear communication impressed me - he thoroughly explained the work done and ensured I understood the invoice. A job well done, and I'm grateful for his service.

Corey did an excellent job fixing our microwave, putting in a lot of effort. The delay getting the replacement part for our fridge took way too long - two weeks felt excessive. Despite this, all the employees were diligent about keeping us informed about what was happening and where we stood with the repair.

Our range keypad stopped working and Wilson Lo fixed it for us. He did a thorough job diagnosing the issue, but fortunately, no repair or replacement was needed. His expertise extended beyond fixing the problem, providing valuable insights on how to use our range safely and efficiently. We found his approach friendly, efficient, and informative. Having used their services before with issues in our dishwasher and refrigerator, we're confident in their quality work. Their technicians are reliable and knowledgeable – a great service provider.

Called Carter's for a microwave fix. Repairman Cory showed up on time and quickly identified the issue - they had the new part in his truck. However, another attachment was needed which wasn't available at the shop, so he returned early to finish the job. Despite some inconvenience, Cory was great and I'm impressed with the overall service.

Had a great experience with this home services business. They arranged a visit for the next day after I called about my washing machine issue. Sergio showed up promptly and was extremely professional - efficient too. The cost was fair and my invoice arrived quickly, making me very satisfied.

When a water leak surfaced during furnace installation, I reached out to Carter Services for help. They sent someone over right away - it was Samuel who came to assess the situation. He quickly figured out what was wrong and gave me some options to consider.

Given that I was without both water and heat, Samuel did something temporary to keep the water on, so I didn't lose service entirely. Then he got our repair project scheduled for the very next day, which allowed us to get back up and running without too much hassle.
Throughout the whole process, Samuel kept me in the loop about what was happening, letting me know every step of the way. He fixed not just the initial leak but also other problems that came up during his visit - he cleaned a drain, replaced an aerator, and even installed a new angle stop on my bathroom sink (that one didn't cost any extra).
The service I got from Samuel and Carter Services was way better than I expected. After this experience, I'm all set to stick with them for all my future plumbing needs.