HVAC reviews in Torrance, California

Used this company to install a new heat pump for heating and AC. They also re-routed our air intake to reduce noise, which works great. Gordon's team is incredibly skilled and delivered an outstanding service. We chose them due to their expertise and competitive pricing. Their professionalism and speed were impressive. Highly recommend to anyone looking for reliable work with experts who deliver.

Quick installation, professional service, good value for money - saved around 15% compared to others, arrived on schedule, local company. Would definitely recommend this service.

The repair work itself was top-notch, but our interaction with the representative was another story. Unfortunately, Gordon came across as condescending and dismissive during our conversation.

Not long after, I received a surprising call from Gordon himself, who took issue with my initial review. What struck me as odd is that despite being a great performer, his behavior towards me - as well as to others, judging by the tone of the call - seemed woefully unprofessional and bordering on unacceptable.

They got the job done despite being pricier than a couple of other options, but what really stood out was their expertise and attention to detail. Nathan was knowledgeable and meticulous about the quote process. The installation team, led by Caesar and Josue, worked with excellent skill and courtesy.

This company provided top-notch service, starting from the technicians who were courteous and transparent about the problems they encountered. The pricing was extremely competitive, and the team's efficiency in installing and testing the new system was impressive. They replaced our furnace with a brand-new HVAC unit that complements it perfectly. We saved a significant amount of money thanks to their expert work. Overall, I highly recommend Total Home Environmental HVAC for their quality and affordability - they truly deliver!

They were very helpful, arrived on time, and provided excellent service - highly recommended without hesitation.

Total Home consistently responds promptly to problems and resolves them efficiently. They don't force major changes to existing setups, which is a relief for me. Their systematic approach involves identifying and fixing the root cause of issues. Gordon and Nate did a thorough job. I appreciate their professionalism and customer care.

The customer was pleased with the service, finding the staff to be highly competent and courteous. The company left their home in better condition than they found it, and the overall outcome was more efficient than expected. Options were provided without any pressure or upselling. The installation team worked efficiently and kept the customer informed throughout the process.

We got our first heat pump at the right time - just before the heat wave hit. Mr. Gordon is exactly what we needed: professional, responsive, and knowledgeable. He addressed all my concerns and provided a fair quote compared to other companies I contacted. His team was swift, capable, and thorough. Their work was excellent. I highly recommend this company for HVAC services; I'll definitely return if needed.

They were accommodating given our current financial constraints are challenging for many people. I'm grateful they arrived promptly. Their service was much appreciated - we'll definitely consider them when the time comes to replace our AC.

After a sweltering weekend and a blown transformer on Saturday, I called and spoke with Lynn, who booked me for same-day service. I was frazzled and hot, but Lynn's empathy soothed my stress. She assured me Gordon would arrive by afternoon, which proved true.

Gordon exceeded my expectations - his expertise shone through in his work. He presented three repair options and returned the next day to complete the job. My husband, not one to lavish praise, was impressed with Gordon's competence. I'm a rare convert: after this exceptional service, I'll be sticking with Lynn and Gordon despite having another contract.

It's refreshing to know such personalized support still exists.

Gordon is an exceptional project manager who consistently demonstrated courtesy and professionalism throughout the process. His team was equally impressive, providing top-notch service that put our minds at ease. Gordon took the time to explain every step of the process in detail, even educating us on the technical aspects of HVAC work since we weren't familiar with it.

The finished product exceeded our expectations - the condenser outside is remarkably quiet! While we would have liked a more comprehensive scope of work that included drywall repair, we were aware of this limitation from the start. Fortunately, Gordon's team was able to resolve the water leakage issue after multiple visits, and there was minimal damage as a result.

Overall, our experience with Gordon and his team was exceptional, making what seemed impossible seem achievable.

From the initial phone call with Lynn, all interactions were excellent - staff were polite, helpful, and competent. Highly satisfied with the service provided by Total Home Environmental.

I've had a fantastic experience with Total Home Environmental, thanks to their exceptional service. Nathan was incredibly responsive and knowledgeable, quickly assessing our system's condition and recommending a cost-effective solution that meets our energy efficiency needs. The team displayed impressive professionalism, kindness, and work ethic, ensuring the installation process went smoothly. They took extra care to safeguard my pets and maintain a clean home throughout each day of the install. I wholeheartedly endorse Nathan and his team – they exceeded our expectations and we're thrilled with the new system!

The heat wave in LA was brutal, my AC just died on me. Called multiple HVACs, but they were all booked up. Total chaos ensued. Then Lyne answered, sent someone over (Gordon Brown) in a few hours, and he fixed it fast - couldn't be happier with the service. Kudos to the whole team for getting me back online quickly.

Fast response, quick fix for the issue at hand. The technician quickly identified and resolved the problem with a blocked water pipe. Further details will follow in 2-3 days to confirm all is well. Good job by the team - thanks for a solid solution.

The installation was done quickly and professionally. A rooftop mount was completed in just one day. However, I encountered an issue with the unit that required prompt attention. Despite this, the company responded swiftly, resolving the problem within a few short hours of my initial call.

Total Home delivered on their promise, presenting multiple alternatives for our needs. The job was completed efficiently, and we appreciated their professionalism. If you require a full system overhaul, Total Home offers competitive pricing without compromising quality.

We were blown away by the rapid response to our urgent AC repair request. With our dog and elderly mother at home, we needed someone ASAP. Lynn arranged for Nate Brow from the nearest location to arrive on short notice. He worked diligently on a Friday evening to get our house up and running again - his professionalism shines through! We're incredibly grateful for his exceptional service.

Had a great experience with Nathan from Total Home Environment HVAC/Heat. Very accommodating with scheduling, arrived on time. Nathan worked efficiently and took the time to explain what he was doing. Before and after photos were provided, which showed the improvements they made. Excellent customer service overall.

I had two estimates, with prices ranging from $14K to $10K - extremely overpriced in my opinion. The technician, Nate, walked me through everything thoroughly and seemed genuinely honest about the work needed. He didn't try to sell me on unnecessary repairs. I'm glad I took his word for it and locked them down for future HVAC issues. Their expertise is impressive, especially considering it's a woman-owned business - a refreshing change from the norm.