HVAC reviews in Torrance, California
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Highly recommended, reliable contractors who deliver excellent work. They back their service with confidence and it shows in the quality of their work - a solid choice for heating and AC needs.
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P&M consistently delivers. They handled a warranty problem with my HVAC system promptly and efficiently.
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They're super efficient and dependable. Installed our AC and have been keeping our heaters and coolers in good shape for ages with routine checks and maintenance.
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I've had good experiences with Nicole and Michelle, especially during the holiday rush when they came through in a tough situation. They're straightforward and genuine, valuing quality work and taking pride in what they do.
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I've relied on P&M Mechanical for my home's HVAC needs, including new installs and regular maintenance. Their work is reliable and reasonably priced - I'm satisfied with the service and can confidently suggest they to others.
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This company operates at a high level of professionalism. Their technicians are knowledgeable and respectful, as is the sales team and management. Clear communication was maintained throughout, including detailed estimates and scheduling. The owners were approachable and transparent, even offering rebate benefits. Overall, our experience was positive.
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This company has done a great job with my HVAC system. I've never had any issues since the installation. They come annually to maintain it and always show up on time. The technicians are professional and courteous. I'm extremely satisfied and wouldn't consider going anywhere else - they're my go-to maintenance team.
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I've used them before and they consistently deliver solid heater and AC maintenance. They're reasonably priced and have a decent loyalty program, run by a woman-owned business. My one gripe is they're limited to the South Bay area - I'd like to see them expand into the Marina and Westside regions.
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We thought we'd stick with central AC for our old furnace, but Michelle took a closer look and recommended a single unit that does both heating and cooling. Given we've got solar panels, it made sense to go this route. The plan changed a few times before we settled on putting the air handler in the attic - it's actually really quiet! We're thrilled with the result and even get some tax breaks for switching to a heat pump.
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The customer service team at this home services business is always friendly and attentive when I call in with issues. They listen to my problems and send someone over promptly, who wears protective gear - particularly important on rainy days like that. The technician worked efficiently and explained what was wrong in a clear way. Overall, it's reassuring to know there's a company that offers such personable and trustworthy service for this type of work.
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Their once top-notch reputation has taken a nosedive. The reliability and value they offered years ago seem to be lost forever. Appointments are now frequently canceled or rescheduled without warning. When I call to confirm, I'm met with empty promises - no show, no call. It's infuriating when I ask what went wrong, only to receive dishonest excuses. Over the past month, three scheduled appointments have fallen through, each time with no explanation or follow-up.
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I've had great experiences with P&M Mechanical. Their technicians are always tidy, friendly, and knowledgeable. They've done work on my heating/cooling system and check on it each year to make sure everything's in order. Highly reliable and worth the investment.
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P&M Mechanical recently installed my Air Conditioner last year. Their professionalism and attention to detail were impressive. They took care to protect my hardwood floors with shoe covers whenever they entered the house during installation. The work area was spotless when they finished. A year later, their maintenance visit covered every aspect of my heater and AC, including filter changes, thorough vacuuming, and a condenser wash outside. I'm extremely satisfied with this company's service and highly recommend them.
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P&M delivered on their promise by providing me with the technician's name, ensuring no surprises. Edwin arrived exactly 30 minutes prior to our scheduled time. He was courteous, professional, and demonstrated good customer service etiquette by wearing shoe covers in my home. I've been a loyal customer since 2002 and will continue to choose P&M for all my needs.
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I should have hired them earlier. From start to finish, the price was spot on, the schedule worked well, the materials were great, and everyone involved did a fantastic job. They definitely get my thumbs up.
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I had my Samsung heat pump installed in 2021, but after about a year, the compressor failed. PM Mechanical came out to diagnose the issue and ordered a replacement. When the new compressor arrived, their technician fixed it quickly - all within warranty. I did pay for the initial inspection and labor, though since the part was under warranty, that seemed unfair. Thankfully, everything is working again now.
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After years of using P&M for HVAC installations in two homes, I've also relied on their annual maintenance services. They offer great value, especially considering they're a small business owned by someone who genuinely prioritizes excellent customer service. The installation teams are well-organized and extremely polite, making the entire process hassle-free and reassuring. Their expertise is undeniable; I highly recommend them.
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I've relied on P&M Mechanical for AC maintenance over four years, after another installation service went out of business. The staff in their office is top-notch, while their technicians consistently deliver excellent technical work and a professional attitude.
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I've had this company on good terms for years before I needed help with my 3-level home's AC unit last year. The installation was pricey, and I relied on Michele, the owner, to guide me to the right unit since I'm an 84-year-old widow with limited knowledge.
The new unit didn't function properly in my upstairs bedroom. When Edwin, their installer, explained that the only way it would work was by opening up a shaft and blowing air onto the main floor, he warned that this would result in the main floor freezing in summer and stifling in winter due to the non-independent thermostat operation.
I called Michele for help and expressed my frustration with being charged $500 for the shaft modification. She was dismissive and insisted I pay it. I did, but I'm glad I found another company that successfully fixed the issue without such unnecessary work.
In contrast, they had no idea what they were doing. The other company's technician told me that P and M are unprofessional and misinformed. While their solution cost more upfront, all thermostats now operate independently, making my home comfortable again. -
I've relied on P&M for years, starting after they fixed a broken minisplit that others claimed was irreparable. Their technicians are consistently professional and transparent about the work. They keep my HVAC systems in good condition. Edwin is particularly notable - he's usually the one who services our home with reliability and expertise.
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We had a massive job ahead of us replacing our furnace and ducts, so we needed a trustworthy, expert company. P & M Mechanical fit the bill perfectly - licensed, bonded, professional, and reliable. Michelle and Nicole were great to deal with, and their installers/technicians were courteous, diligent workers who left everything spotless each day. Their dedication to customer satisfaction is evident in every aspect of their service. I'm extremely grateful we chose them for our furnace replacement needs - they truly exceeded expectations.