Maison Moving and Storage

If I could give Maison Moving 0 stars I would. Don't go through this moving company if you have any sentimental items because they simply don't care about your stuff. After 4 months from using their services to move things into my storage unit I found several things that were broken or damaged. My nightstand broken in the back. Box with glass cups broken. The most heartbreaking thing that they broke and seem to have no remorse over is my brother's and my dog's urns were broken with the ashes now mixed together. The ashes were also all over my couch pillows. Talk about being traumatized and having to relive a moment in my life I thought was laid to rest. When I called to let the company know on Saturday 4/20/24, I was informed that the person who handles things of this matter wouldn't be in til Monday........a matter like this should never be delayed and addressed immediately, which this company seems as if they could careless since it's not their family member. I paid a pretty penny to have my things moved and tipped extremely well but not to have received this type of treatment of disrespect. SHAME on you Maison Moving I hope you never have to experience what your dishonest movers have put me and my family through truly disgusted by your company!

Thank you to OldRich, Gilbert, Roberto and Johnny from the Chino office. They were so very helpful and moved our family into our new home. It ended up being a 12 hour day but they kept going strong and didn't complain the entire time. They carried very heavy furniture up stairs and built our beds back exactly as we needed from them. We absolutely appreciated them and will use Maison Moving in the future if we need to move again. Thank you so much!

Ramon, Milton and Jose were awesome helping us with our move to San Diego — they were professional, efficient, attentive to details, and really focused on customer service and client satisfaction. The truck got to our new address quickly (the movers beat us there!) and with no items damaged or lost. We had full confidence in the crew to take care of our furniture and possessions and get the job done smoothly and in a timely manner. They really made the moving process painless. The booking process was also a breeze. Will most definitely recommend this business to our friends and family. Thank you, Maison Moving!!