Reviews of local pros in Van Nuys, California

I found shredded insulation and droppings under the sink while fixing a leak. Called Rodents Stop from Burbank. Carolina answered and got us scheduled quickly. Shay and Karin inspected and found entry holes near the kitchen crawl space. Gustavo and Mario cleaned, sealed, and reinsulated the area. Desiree made sure I received before-and-after photos. Haven’t had a single issue since. It’s nice to know it was handled properly the first time.

There was a real smell starting to creep into the upstairs hallway and I couldn’t figure it out. Turns out rodents had gotten into the insulation in our attic. I live in Studio City and called Rodents Stop after a neighbor suggested them. Thea booked me right away. Karin came out, checked everything, and found the issue fast. The work itself took a few hours, but they were super careful and respectful with our space. Haven’t had any problems since and the odor is completely gone. I wish I’d known about them sooner. This crew’s the real deal.

Our experience with Rodents Stop was flawless. We had some unpleasant rat activity in our attic, and after researching pest control companies, we decided to go with them. The inspection was scheduled quickly, and Karin handled it with care and professionalism. A few days later, Mario led the cleanup and sealing work, and everything was done neatly. It’s been quiet ever since. We live in Sherman Oaks and would gladly refer them to neighbors.

We hired Rodents Stop for a full warehouse rodent exclusion in Santa Monica. Israel performed the inspection and found multiple entry points. He walked us through what the team would do, and we appreciated that nothing was rushed. A few days later, Mario and Miguel completed the work without interrupting our operations. We’ve stayed rodent-free ever since. Their commercial pest control approach is reliable and well-executed.

My dogs started pawing at a vent in the hallway and that’s when I knew something was off. I'm in Sherman Oaks and called Rodents Stop. Heather scheduled me in immediately. Shay found droppings near the ductwork and insulation damage. Karin and Gustavo cleaned the area and replaced the material. Mario sealed up a crawlspace door and Carolina followed up. It’s been calm and odor-free since. I didn’t realize how bad it had gotten until it was fixed.
Thanks y'all.

We had been dealing with minor issues in our rental for months. I live in Reseda and finally decided to get a full inspection. Called Rodents Stop and spoke with Thea. Shay found signs of an active infestation under the floor insulation and near the A/C lines. Karin and Israel cleaned it all up and Gustavo sealed off some outdoor vents. Desiree coordinated it smoothly. Since the work, it’s been calm and pest-free.

While unpacking seasonal decorations in our Calabasas attic, we found chewed boxes and a strong ammonia-like smell. Called Rodents Stop and Thea booked us right away. Shay confirmed rodents were nesting in the insulation. Karin and Israel cleaned the entire attic, removed everything, and replaced the material. Gustavo sealed roof vents and Jocelyne sent us before-and-after photos. It’s been quiet and clean since. I’ll never store things up there again without checking first.

We had issues in our garage and attic in Calabasas. Thought it was just mice until Karin showed me the nesting damage. It was worse than I thought. Desiree coordinated everything smoothly. They cleaned out the insulation, sealed vents and cracks, and installed new material that seems to help with the heat too. Gustavo and Miguel were super respectful and careful with everything. It felt like a team that actually liked what they do. Haven’t had a single sign of pests since, and the house just feels safer. Definitely recommend for real work, not patch jobs.

Our attic had been smelling off for weeks. I live in Burbank and finally got around to calling Rodents Stop. Thea scheduled us right away. Shay and Gustavo found a dead rodent behind the insulation and signs of a small nest. They cleaned the whole attic, replaced insulation, and disinfected the area. No more smell, and the house feels fresher overall. They even took photos to show before and after. Not something I ever want to deal with again, but if I had to, I’d call them in a heartbeat.

Our home in Sherman Oaks had rodents getting into the attic through a vent. I spoke with Thea, who walked me through the whole service. Shay and Karin came for the inspection and showed me the entry points. Miguel did the cleaning and Israel replaced the insulation. Carolina followed up a few days later to make sure everything was good. The attic is spotless now and the house even smells better. It was handled fast and professionally. Felt like a team that actually knew what they were doing.

I didn’t expect a rodent problem when I bought this place in North Hollywood, but here we are. Jocelyne helped me book quickly, and Shay showed up right on time. He found insulation damage and droppings that I would’ve missed. Miguel and Mario came the next day to clean and install fresh insulation. Karin sealed up some gaps in the fascia board. The attic looks completely different now. Everyone was professional and patient with my questions. It’s been silent up there since. Total upgrade from what I inherited.

We were dealing with rats in our garage in Burbank and suspected they had made it into the attic. Heather and Jocelyne got us booked fast. Shay and Gustavo confirmed the entry point and took photos so we could see what was going on. They cleaned the attic, pulled the old insulation, and replaced it with better material. Karin sealed the vents and patched some loose siding. Haven’t had a problem since. It was fast, clean, and felt like it was handled by people who really knew what they were doing.

My HVAC installer refused to work in the attic until it was cleaned out. He said it was full of rodent waste. I’m in Van Nuys and called Rodents Stop immediately. Heather scheduled an inspection the next day. Shay confirmed the attic was contaminated and chewed through. Karin and Miguel removed everything, disinfected it, and Gustavo installed fresh insulation. Mario sealed multiple vents. Jocelyne followed up with photos. My HVAC tech came back and said it was the cleanest attic he’d seen all month.

Thea and Shay came out to check our attic in Woodland Hills after we found pieces of insulation falling through the A/C vents. They were on time, respectful, and explained everything clearly. Israel handled the cleanup and Gustavo did the exclusion work around the roof line. The attic was cleaned and reinsulated in one day, and they showed photos of every step. The customer service from start to finish was easy and consistent. Jocelyne even followed up to make sure we were satisfied. I wish more services ran this smooth.

I called the two numbers on the card. The response was timely, professional, immediate & they followed up with me generously. I was blown away to be honest. Upon arrival, Mario spent time clearing the affected areas and checking the other spaces too. He disinfected the trouble spots and was thorough & professional. I'm so glad we hired them, highly recommended!!

Our house in Burbank started having rodent issues after a nearby building was demolished. I called Rodents Stop and spoke with Desiree. She was calm, informed, and didn’t oversell anything. Karin led the crew that showed up two days later. Miguel and Gustavo worked fast and clean, and they replaced damaged insulation without leaving debris behind. Shay took extra time to explain what had attracted the rodents and how they sealed up the entry points. No signs of pests since. You can tell they actually care about doing it right the first time.

I had Rodents Stop out to Woodland Hills after we found a nest in the shed and feared the house might be compromised too. Israel and Shay did a full inspection and found signs in the attic. They handled the insulation removal and cleanup, and installed a much better type of insulation than we had before. Mario sealed off three different vents and explained how rodents had gotten in. Desiree coordinated everything and even helped me with HOA questions. These people know what they’re doing and they back it up with real service.

We’re in Northridge and found a rodent trapped in our utility closet. I got it out, but wanted to make sure there wasn’t a bigger problem. Called Rodents Stop and Jocelyne scheduled us quickly. Shay inspected the attic and found droppings and torn insulation. Karin and Miguel cleaned the area and sealed access near the roofline. Carolina made sure everything was done right. Haven’t had another issue and I feel better knowing it was checked thoroughly.

Moved into a fixer-upper in Van Nuys and immediately started finding droppings in the pantry and garage. Called Rodents Stop and they jumped into action. Carolina set me up for an inspection the next day. Gustavo and Miguel walked the perimeter, pointed out all the entry points, and handled the sealing and attic cleaning quickly. They were super respectful of our space and didn’t leave a mess. I appreciated how detailed the work was — and how quiet our nights are now. Would absolutely use them again.

I have used Rodent Stop for years and I must say they are the best. The most recent was a major job, but Miguel (and Miguel) spent the day going above and beyond. They checked and proofed all areas in and out of the house, and cleaned up to perfection, as well as being polite and explaining things as they went along. I tell everyone this is the best investment I ever made. I highly recommend them to everyone.

I cannot speak to the efficacy of this service, as I did not hire them. What I will speak to are their predatory practices toward people.

When Shai arrived to complete the inspection, he did not introduce himself, nor did he explain what the inspection would entail. He did not give me time to explain my situation, nor did he ask any questions about our current state. He immediately started looking around and making comments about things that were not even in the general area of where our problem was. I tried to explain what he was commenting on, and he blew me off. I made another attempt to explain the situation we were in, and it did not seem as if he cared about what I had to say. He spoke to me in a condescending way, and I felt disrespected immediately and for the entirety of his visit.

Shai looked in my attic, came back down, and launched into a very dramatic speech regarding the state of our infestation. He then provided a quote that was seven times the price of the other quotes I had received to resolve this issue. When I told him this, he mocked me and said, “Well, how many quotes are you going to get?” I will 100 percent get as many quotes as it takes to understand how the industry goes about solving this type of problem.

Shai implied that we had a very serious issue, but in the same conversation slipped up and said, “It’s probably not that severe, we can fix it.” He refused to go on the roof to check those access points, even though we have a brick structure that would be very difficult to breach otherwise. He also missed a potential access point that every other exterminator noticed and pointed out to me. In fact, he did not point anything out to me at all. He simply quoted an extremely high price while stressing the potential mess that would require specialized cleaning to return the attic to a clean state and add new insulation. I received quotes for that as well, and Rodent Stop was also twice as expensive to clean and reinstall new insulation.

It appears that this company relies on fear to pressure people into choosing them. I do not appreciate this sales strategy. We are already scared enough when dealing with this sort of issue. Why on earth would I accept this from someone who is supposed to be helping me?

Proceed with caution, and do not let them manipulate you. Get several quotes so you can make an informed decision.