OTTER HVAC & ELECTRICAL
About the business:
In the heart of Walnut Creek, we are OTTER HVAC & Electrical - your reliable partner for all things heating, ventilation, and air conditioning. Homeowners across our city trust us to keep their indoor spaces comfortable and energy-efficient.
We specialize in HVAC contracting, air conditioning installation, electrical services, and heating solutions. Our team of skilled professionals is dedicated to delivering exceptional workmanship and ensuring your systems are running smoothly. With a customer rating of 5.0/5 (based on 50 reviews), we take pride in our reputation for quality and service.
At OTTER HVAC & Electrical, we understand the importance of a well-functioning home system. That's why we strive to solve your HVAC and electrical challenges with precision and expertise. Choose us for reliable, professional service that puts your comfort first.
Services:
All services 4Hours of operation
- Mon – Fri
- Sat – Sun
- 8:00 AM – 6:00 PM
- Closed
Latest reviews
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naveed sharif30 May 2026
I recently had my AC unit replaced by Ali, and I couldn't be more satisfied with the experience. From start to finish, Ali was both professional and personable. His customer service was outstanding—he took the time to explain everything clearly and made the whole process smooth and stress-free. By the end of the service, it felt like I had made a new friend. On top of that, his pricing was very affordable, making the entire experience even better. I would highly recommend Ali to anyone in need of HVAC services!
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Peter Connolly30 May 2026
Our A/C condenser unit would keep running indefinitely after the Nest thermostat had been turned off.
I checked the Yelp reviews and picked Otter HVAC. I left detailed request on Yelp to Otter.
Ali answered my Yelp query quickly, in 10-15 minutes, and we set up an appointment for the next day (a Friday before the long weekend). He needed a part, so he had to come back on Tuesday and installed the defective contactor unit. While we were testing it, The cooling fan stopped working. Ali had to come back again with a new fan, the next day.
Everything has been working okay since then. The cost was about 2/3 parts and 1/3 labor. I will definitely use them in the future.
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Jenny Chiu Park30 May 2026
Our AC unit stopped working over the hot weekend and we needed to fix it before the temperature dialed up again. We did an online quote and Steven quickly responded within 10 mins to set up an appointment for the next day. The Otter team member came by within the quoted time frame and had it fixed under 15 mins. We loved that the service call fee applied to the repair cost unlike the other company we talked to that said it was a separate fee.