Reviews of local pros in Walnut Grove, California

4.8 based on 67 reviews Back to the listing
    5

    Very good operation

    5

    I would recommend Jorge and his crew anytime. They are very professional and would recommend them to everyone. They are very efficient and clean. Prices are very fair and will definitely be using them again.

    5

    Delta tree service did a great job on 2 of our huge eucalyptus trees. They're very professional and know what they're doing. I recommend them very highly.

    5

    Professional top notch work. Juan and his crew did a great job trimming our palms and cleaning our yard. I highly recommend this company.

    5

    Most reasonable quote of the three companies I was considering. They actually did more work than listed on the written quote, because extra needed to be done, and they still honored the original quoted amount. They are great guys. They were very respectful of neighbors who needed to get through on our narrow street.

    5

    Colby coordinated and completed my carpet cleaning on the same day I contacted him. Colby and Bennett teamed up to clean my carpet and a rug, offering a very competitive rate. He was courteous and consistently kept me informed throughout the process. I would definitely hire this carpet cleaning service again in the future in Walnut Grove.

    5

    Bennett was outstanding and performed an excellent job at our workspace in Platinum Carpet Care. We had deep-seated stains and wear patterns, and he effectively handled it all. The carpets now look fantastic. He was professional, courteous, and diligent. If you want a job done correctly, ask for Bennett. Our carpet cleaning experience in Walnut Grove was truly impressive.

    4

    This was my second experience with Platinum Carpet Care. Initially, I reached out for a challenging rug treatment which they handled graciously and effectively. Recently, I had a handful of furniture items that had unfortunately been stained by a tenant's dog. The team, led by Jaden, managed to restore the furniture to its original condition and also cleaned a couple of mattresses for me. A few days later, Jaden followed up with me, offering to revisit if the cleaning wasn't satisfactory. However, all items were sparkling clean and odor-free. I was delighted! I saved both money and time that would have otherwise been spent on purchasing new furniture. Jaden's team was swift and professional, but what I genuinely appreciated was Jaden's upbeat and genuine follow-up. This guy understands how to provide excellent customer service when it comes to carpet cleaning.

    5

    i've been meaning to write this review for a while now. i had hired a company specifically to handle some pet stains on my carpet. Without my knowledge, my cat had been using some hidden corners for her business. despite my best efforts, i couldn't fully get rid of the stains or the smell. So, I decided to bring in the professionals in the summer. Jaden, a really nice guy, showed up on time and immediately got down to business. He did an outstanding job. I had almost resigned myself to replacing the carpet, but thanks to their service, the stained areas were thoroughly cleaned. Jaden also treated another area of my carpet with scotch guard, anticipating more potential pet accidents. This was a great move because when my relative's dog had an accident there, the urine just sat on top of the carpet and didn't soak in, allowing me to clean it up before it could do any damage. Jaden was understanding and non-judgmental about the whole pet situation, very friendly and most importantly, he got my carpet clean! i can't recommend them enough.

    5

    Platinum Carpet Care consistently delivers exceptional service! They restore carpets to their original, pristine condition! My technician, Bennett, was meticulous and effective in his cleaning. He demonstrated professionalism and provided a comprehensive explanation about the services he rendered. I will always turn to Platinum Carpet Care for my carpet cleaning needs as they've never disappointed me! I'm a truly satisfied customer!

    5

    we needed our carpets cleaned, as they hadn't received proper care in years! we were also concerned about having too many chemicals in our home. we reached out to platinum carpet care, and jaden came to help us. he took the time to explain everything in detail, even showing us the cleaning solution he would use. he used an organic and green cleaning solution, and the results were fantastic! the carpet looked brand new, with no unpleasant smells, and he completed the job in under four hours. many carpet cleaners don’t take the time to explain the process, but jaden was patient and thorough in his explanations. excellent work, impressive results, and eco-friendly! highly recommended!

    5

    we've had Platinum Carpet Care clean our carpets for the second time now. they do a top-notch job and charge a fair price. the team, including bennett, colby and jaden, are friendly and professional, they offer advice and guidance to help us maintain our carpets in a new-like condition. we decided to give these guys a shot last year and they have never disappointed us. their high-quality service at a fair price keeps our carpets looking and feeling fresh. despite this house being over 14 years old, our carpets are not showing any signs of wear and tear! i strongly recommend their service. wonderful team, outstanding work, reasonable price!

    5

    Overall, I was extremely happy with the results and will certainly be using these services again. I will also continue to recommend them to my family and friends. We have relied on their carpet cleaning and upholstery services for over ten years, and I truly believe they are a top-notch company that prioritizes customer satisfaction above all. I’m pleased to share that Jaden, the office manager, addressed all my questions and concerns about the recent carpet and fabric protection treatment. In fact, she organized for a different technician to redo the fabric protectant application on our dining room chairs within a week of our conversation. I even received a thoughtful email from the owner, apologizing for any inconvenience. His message felt genuine and sincere. Additionally, even though the work was redone at no cost to us, Jaden arranged for a full refund of the fabric protectant application. On a personal note, during several calls with Jaden, I found her to be honest, caring, and genuinely interested in providing the best service to customers.

    5

    i've always been satisfied with how they clean our carpets! i once accidentally dialed a different carpet cleaning company (just because i hit the wrong number) and it was a total blunder! this other company didn't show up twice when they were supposed to clean my carpets and created a fuss when i wanted to reschedule. that same night, i rang up our usual carpet cleaners and by 7 the next morning, they were at my place in walnut Grove! i've been a loyal customer to these carpet cleaners for 12 years now and i won't ever slip up and call another company again. you can trust bennett, colby, and jaden to do an excellent job.

    4

    Excellent work by this carpet cleaning service! After months of stress and delay, I finally had my mother's 2,500-square-foot house cleaned now that it's on the market after her passing. The home had seen some rough days over the past decade, with my two siblings living there, and it was in desperate need of a deep clean. Jaden, who managed our service, was fantastic. He kept us informed, was very informative, and maintained a friendly demeanor throughout the entire process. He made sure we knew what would be done and what results to expect. Even though the cleaning required was extensive, Jaden finished the job efficiently, completing everything in just three hours. The outcome was remarkable. The carpets appear rejuvenated, almost like they're brand new. I couldn't be more pleased with the service provided by this carpet cleaning company, and I would strongly suggest them to anyone in need of professional and thorough carpet cleaning.

    5

    bennett was polite, professional, and took the time to explain what needed to be done with my carpet, why it was important, and how long the cleaning would take. bennett checked in now and then to keep me updated on how things were going and made sure to tidy up really well before heading out. since my a/c wasn’t working, bennett explained extra steps for drying the carpet and what to watch for, like dry times, carpet feel, and any leftover smells (luckily it was just the cleaner scent fading, no issues). i would definitely recommend their carpet cleaning services to anyone.

    5

    Absolutely top-notch service, attention to detail, expertise, and efficiency! Jaden and his team were called in to examine the carpet in my newly bought home. I was nearly certain that the carpet was beyond cleaning, as a prior cleaning service had tried just a day before without much success. The carpet still looked like it was due for replacement. On finding a business card of this cleaning team on the fridge of my new home, we decided to give them a call for a second opinion on the carpet's condition. Jaden was there bright and early the next day, and it felt like less than half an hour before the carpet, which I was ready to give up on, looked absolutely stunning! They managed to get rid of a slime spot, an old paint stain, and several other unidentified stains. This carpet cleaning team is definitely my go-to choice and the one I'll be recommending to friends for as long as I have a house with carpet. I'm more than 100% satisfied with the service. Many thanks!!

    4

    This team is fantastic! They are very professional and have a strong family-oriented approach. They provide a range of services, including carpet cleaning, tile, and hardwood care. We hired them when we moved into our new home and were thrilled with their expertise and service. The new carpet looked incredible after they cleaned it, and I was amazed at the amount of dirt they extracted. They can even show you the results if you ask! They also cleaned our air ducts, which were quite dusty, helping us avoid any fire risks. Additionally, they offer furniture cleaning, dryer vent services, and pressure washing. Their use of modern, professional equipment really impressed me. They take care to protect your walls and furniture with bumpers and barriers, ensuring everything stays safe while they work. I was truly impressed by their work ethic, knowledge, respect, and excellent customer service. I will definitely hire them again!

    5

    I have used their carpet cleaning services since the beginning. They are always professional, have fair prices, and are quick to respond to any questions, though I’ve never had any problems. They are careful with my furniture and belongings when cleaning my carpets. They arrive on time almost every appointment, and if there is ever a delay because a previous job takes longer, I always get a friendly call with an updated arrival time. The team is always polite, and the service is excellent. If you need carpet cleaning, carpet installation, or tile cleaning, I highly recommend this company!

    5

    bennett cleaned our rugs for us and what a difference it made! we were amazed because some of the carpet looked like it needed to be replaced before it was cleaned, but not anymore. another great thing is they use environmentally friendly cleaning solutions that dry fast, and there was no chemical smell—just a fresh, clean scent since the musty odor was gone. this family-run company is very professional, affordable, flexible, and trustworthy. we highly recommend platinum carpet care for both home and business carpet cleaning in walnut grove.

    5

    i have used Platinum Carpet Care both times i needed my carpets cleaned. the first time, i had just gotten out of the hospital and my service dog ran off. bennett, who was there to clean my carpets, quickly jumped in the van and helped me get my dog back. after i moved into a new place with fresh carpet, i called again about two weeks after another hospital stay. bennett always checks everything carefully before starting, making sure the carpets are ready for cleaning. he even noticed some spots where the new carpet was already wearing down, even though it wasn’t my fault. because of my medical condition, it’s really important my home is kept very clean, almost like a hospital room, and they always make sure everything is spotless. they respond quickly, do an amazing job, work fast, and are super friendly. the prices are great too. i truly trust them and won’t let anyone else clean my carpets.