Constraction reviews in Walnut, California

We had water damage in our home and Servepro arrived quickly, always kept us informed and up-to-date on the process, and were very friendly. Great customer service! Thank you!

Having complete strangers go into a someone’s home, particularly the bedroom, is a very uncomfortable feeling. However, the workers that arrived were very respectful and compassionate of the circumstances. Moses, Cesar and the rest of the crew were very professional and knowledgeable. They also adhered to Covid protocols, which was very relieving. I also need to mention the employees who do the scheduling (Gigi, Savanah and others), they did a great job of communicating, letting me know when the workers were going to arrive and worked around my schedule.

Overall, I’m very pleased with the specialty services ServPro provides and I'm impressed with the level of customer service training the employees receive to ensure customer satisfaction and would highly recommend their services

My wife and I hired Servpro to restore smoke damage done to our home. We were VERY impressed by them. Their technicians arrived as scheduled, explained to us the process of what they will provide, and made sure we were satisfied with their work. If I could give 6/5 stars I would!

I had water damage at my house and I was so worried that all my furniture was going to be ruined. I called my insurance and they referred me to Servpro. I called Servpro and they instantly arrived and assured me that I would be in good hands. The guys that came out moved all my furniture out of the room that I was worried about.
I am so happy with the work they provided. Thank you Servpro team! I will definitely recommend your company!

I wish there were more than 5 starts to give Servpro. I had such a great, easy, smooth experience with them. I had water damage from a leak in my kitchen. Within an hour of contacting them, there were technicians at my door. They were very thorough in explaining what they were doing and what would happen in the days to come. Everyone I spoke to (technicians and those in the office) always made me feel comfortable and that I was in good hands. I HIGHLY recommend Servpro.

SERVPRO of Walnut is fantastic! They are very professional and I would recommend them to all my family and friends.
A few months ago I had water damage to my home caused from a pipe leak in my bathroom. My insurance agent referred me to them and once I contacted them they assured me that I was in good hands and they were absolutely riThe office took down all my information and sent a crew out within the hour. The guys that arrived on site explained everything in detail and started the drying process by placing equipment in all the rooms affected. Melissa from the office would contact me everyday to schedule an appointment for the next day to have a technician check the drying status and make sure the equipment was running correctly. Everyone that I spoke with from the office to the technicians were very helpful and answered all my questions and never left me feeling confused. Great job Servpro!

Approximately, 10 days ago, my wife and I came home from vacation. To our shock we found that a water pipe had ruptured. Instinctively we shut the water main off. My wife and I agreed to call on
ServPro of Walnut. They are the experts
in dealing in these situations.
They arrived at our home within minutes.
Moises, Project Manager, Chris, Joshua and Anderson, setup the appropriate equipment within minutes.
The next day Anderson and Joshua returned to check on the progress of their equipment: removing the dampness
in our home.
Anderson and Joshua, returned day after day checking on the progress being made to remove the dampness. Mean while, Anderson and Joshua carefully put our things in boxes before placing them .in a pod provided by ServPro.
Moises would come every other day to
check on the progress made by Anderson and Joshua and equipment.
Anderson and Joshua, provided us everyday with positive feedback with the progress of our project.
Yesterday, Eddie, from ServPro came in to tell us that our project has been successful completed. In coming days we are to get bids in replacing the water damaged areas in our home.
The back bone that makes any project a success is the positive atmosphere generated by management. T.E.A.M. (Togather Everyone Accomplishes More).
Many thanks to J. Menschca, Shannon, Moises, Eddie, Anderson, Joshua, et al.
Many thanks to ServPro of Walnut.
B&K.

Servpro came to my home after I came back from vacation and discovered water all over my floors. Savannah from their office did a wonderful job at explaining all the steps and communicating what they recommended be done. They treated our home with care the moment they walked in. Highly recommend Servpro of Walnut.

I recently had the pleasure to hire this amazing restoration team who have guide and informed through the process. Anderson was very helpful and very knowledgeable and made me feel very comfortable during the process from beginning to end. Very satisfied with the project and the team.

I recently experienced a water leak in my home. My insurance recommended Servpro of Walnut and I couldn't have been more happier with the services I received. Everyone that I dealt with at Servpro of Walnut, from the office to the people working in my home, were professional, caring and knowledgeable. Every day, from the beginning to the end of the work, they took time to walk me through each step. I hope to never have another leak but If I do, I will call Servpro of Walnut.

My friend used Servpro before and spoke highly about them. I had mold growing in my bathroom so I knew who to call. They were very knowledgeable and took great care of me. Would definitely recommend!

Servpro of walnut was very professional and responsive when our house was damaged by water. Their team is super friendly and are very transparent about what they will do in their procedure to remedy the moisture. I definitely recommend these guys if you have any water damage.

Servpro deserves five stars and more. They help me with an issue today that just overwhelmed me. Jessica and Shannon. I want to, especially thank you for your hard work in locating documents from back in 2019 that I desperately needed. I just want to say thank you for the wonderful work do and for The gentleman that did the reparation it was wonderful . it turned out to Excellent.

Jason and his crew came to my property to remove our moldly walls and flooring. I was so anxious about them leaving a huge mess for me to clean up. I was happily surprised when they left the place cleaner than I had left it! They did a wonderful job.
I would definitely use them again.

Very impressed by Shannon at SERVPRO of Walnut! She provided excellent and patient customer service to me during a time where I desperately needed emergency services for a sudden leak, causing water damage and mold to grow at my home. Shannon was there for me throughout the whole two week process and was very flexible and kind with accommodating scheduling changes and instructions to be given to the technicians.

The technicians were also very prompt and trustworthy. I left them a lockbox to work on the moisture drying, mold containment, and mold remediation and was happy to return to the home with little to worry about.

They're a AAA approved vendor for moisture drying and mold remediation and it shows. I wholeheartedly recommend these guys; and take it from me: ask for Shannon!

I contacted Servpro with regards to a water leak I had. I was overwhelmed and confused with how everything was being handled but Cris Hernandez explained everything to me and left me at ease EXCELLENT customer service overall such an amazing experience extremely knowledgeable and professional they definitely have the right people doing the job ! Servpro will definitely have my buisness going forward and hopefully I can keep working with Cris as his service was Exceptional!!

I would highly recommend this company and would use them again. I had Servpro come out and do mold removal at my house. The guys that came to my house to do work were really professional and attentive to all my needs.

Recently I encountered a water damaged in one of my properties I had no Idea of the whole process that it takes when situations like this happen, I called Servpro of walnut all their staff was really helpful and guided me through out the process, Chris the technician that was here for the inspection also answered all my questions and explained me the process. Excellent service will
Definitely call them if something like this happens again and would really recommend them.

Our washing machine burst and flooded our home. Moises and his team arrived within an hour after we contacted them and began removing all the standing water and placing equipment. As stressful as this situation was, Moises treated my family and I with compassion and were respect. They guided us throughout the entire process of cleaning and restoring our home. I wasn’t entirely sure we would get our home back to normal, however after seeing my home restored better than how it was before, I was quick to write this review.

Cris Hernandez was extremely knowledgeable and professional. Definitely made the entire experience much easier. Professional individuals from the front office staff when I called to the team that came out to do my repairs ! Overall amazing experience got the job done in a timely and professional manner. Thank you Cris and Servpro.

I had what I thought was a small leak at my house that turned out to be bigger than expected, I was worried about getting all the work done before the holidays but Miami and Dennis were amazing with the water damage and James, Amelia and their team were wonderful. They kept their promises and were on top of everything. I can't thank them enough for all their work and they made a stressful situation as easy as possible. I would recommend this company to anyone.