HVAC reviews in West Hollywood, California

4.8 based on 220 reviews Back to the listing
    5

    The technicians are competent and trustworthy. They swiftly identified the problem with my heating/cooling system and displayed a friendly, approachable demeanor during their visit.

    5

    The AC remote wasn't working, but a tech fixed it by resetting the board and reprogramming the remote - now it's all good and works great again.

    5

    The technician fixed my air conditioning issue by replacing a faulty component that was causing a hissing sound. They successfully recovered the refrigerant, reconnected it securely, and cleaned the lines thoroughly. The work showed excellent attention to detail and quality.

    5

    I've had great experiences with this company. They provide top-notch service that's always readily available. The techs are extremely accommodating and pet-friendly, even handling my high-energy pup with ease while answering all my queries with courtesy.

    5

    James performed a thorough maintenance visit as scheduled. He inspected every part of my system, including refrigerant pressure, compressor condition, and thermostat calibration. He also identified worn-out fan motor parts and warned me about potential future repairs. His advice on prevention was valuable, making the service experience both informative and reassuring.

    5

    The repair expert fixed our heating issue, adding refrigerant and patching a tiny leak, which restored cool air instantly after the fix.

    5

    The technician who came out for my AC tune-up did a solid job. He gave the coils a good clean, swapped out a clogged filter, and checked the refrigerant levels. After the service, I noticed the airflow felt better and temperatures dropped quicker. The tech also explained how often I should schedule maintenance to prevent future issues, which is reassuring. Overall, their work was reliable and trustworthy.

    5

    Mauricio came to my place when my AC kept turning off, and he found a faulty relay that needed fixing. He replaced it with a new one and also gave my condenser fins a good cleaning. He even took the time to show me how to change filters right. Mauricio was all business but still friendly - did a great job making sure my AC is working properly again without taking long.

    5

    The work done by this heating and AC repair company exceeded expectations. They provided a top-notch quote and were extremely professional, offering valuable insights throughout the process. The installation team left no mess behind, maintaining a clean workspace. If you're in need of reliable HVAC service, consider this company for your needs.

    5

    Victor handled our AC repair with professionalism. He diagnosed the issue as a clogged air filter and dirty evaporator coils, which he thoroughly cleaned before replacing the filter. The system now cools more efficiently. Victor's attention to detail and demeanor made the experience stress-free. His work is reliable and I'd hire him again.

    1

    They completely ignored our initial inquiry.

    5

    Honest and reliable professionals delivered top-notch work quickly, with excellent customer service – a must-visit for anyone in Sheboygan County.

    5

    Jeff stands out as a top-notch professional who offers excellent service and comes with a reputation for being genuinely kind and transparent – telling it like it is without sugarcoating.

    1

    I waited for a decent amount of time, sending two emails and leaving one voicemail, but got zero response. It's understandable if you're slammed with new projects, but it shouldn't stop you from acknowledging inquiries via email or a quick phone call.

    5

    Great experience with this company - honest assessment of the issue and no hard sell for a replacement. Highly recommend them for any home maintenance needs.

    5

    I just moved into an Oostburg home and had a thorough inspection done. The inspector told me I shouldn't replace the current HVAC maintenance person, and honestly, that turned out to be good advice. I'm really glad the previous owners recommended them - they've been fantastic to deal with.

    5

    I got a friend's referral to see Jeff, so I decided to hire him to take a look at my furnace. After two other local companies dropped by and took a peek, my husband and I were itching to shell out $4000 for a new one - but it turned out our current unit didn't need the fix after all. When Jeff showed up, he tackled the tiny problem that needed attention (costing around $80) and now our furnace is running smoothly again. I'm pretty impressed with the service. Thanks, Jeff. We'll definitely be calling you for any future furnace issues!

    1

    I'm still trying to wrap my head around how a company claiming to be "Reliable" could so spectacularly fail me.

    I booked an appointment with one of their staff members over the phone for January 29th, and she quoted me $125 for a routine maintenance check. However, when I called on the 29th to confirm, I was told that no such appointment existed - not even in their system. The staff member claimed they had availability between 12pm and 4pm, so I agreed to the time slot. But then she informed me that the price would be $190, which is significantly higher than what I was quoted initially.

    When I asked why the price difference, she seemed genuinely confused and said she didn't know. It wasn't until I pressed her on the pricing discrepancy that she abruptly told me they no longer had any available appointments. The whole experience felt like a waste of my time.

    I'm still trying to figure out who's in charge around here, but one thing is clear: this business has no concept of reliability when it comes to customer service. I ended up canceling the appointment and booking with another local company that actually delivered on its promises.

    The person I spoke with earlier seemed nice enough, but the fact that she couldn't even be bothered to confirm my appointment or provide accurate pricing information speaks volumes about the company's level of commitment to their customers. Needless to say, I won't be taking them up on any future appointments.

    5

    We switched to Schreurs HVAC when Al Schreurs was at the helm, but it's clear who takes care of things now - his son Jeff. He's top-notch, with a wealth of experience and real know-how. Plus, he's got a fantastic personality that makes him easy to get along with.

    I called Jeff on December 30th about a Google Nest thermostat I'd gotten as a Christmas gift, and he came the following day to check it out. Turns out our air conditioning system was causing some issues, but he didn't try to push anything - instead, he suggested an alternative brand of WiFi-enabled thermostat that would work. Given his experience with the Nest (he's told us many times how tricky it can be), I trusted Jeff's assessment.

    We're completely sold on Jeff as our go-to guy for HVAC needs. His honesty, reliability, and courtesy are all spot on - you won't find a better service provider anywhere else. And it's clear that he genuinely cares about his customers and wants to make sure everything runs smoothly.

    5

    Best thing I've done.

    5

    I was pleasantly surprised by the service regarding the cooling and heating system.