Martin & Sons HVAC Company

I reached out to Martin & Sons HVAC Company because my heater wasn’t working right, and I noticed the unit outside had some frost around the coils. Even though it was a Sunday, I got a call back in just a few minutes. I spoke with Roger, who listened to what was going on and walked me through some simple steps over the phone to fix the problem myself. He could have just come out and charged me for a service visit, but instead he was honest and helped me right away. It really felt like I was being treated fairly, which is rare these days. This is the kind of customer service that makes me want to use them for any heater repair or maintenance needs in the future. I’ve already recommended them to my friends and family.

my annual ac system inspection was meticulously carried out by my service technician, leonard. he was based in yucaipa and performed a thorough examination of every aspect of the system, detailing all the improvements comprehensively. everything was of the highest quality, and leonard was exceptionally courteous! his service was truly top-tier.

My friend recommended these AC repair experts to me. They came to address an issue that was previously mishandled by another service. They clearly explained what they believed the problem to be. They also showed me that the vent cleaning I had recently done was not up to par. A week later, they came back and did an outstanding job. Their professionalism and attention to detail convinced me to call them back a few months later for a different issue. Roger did an exceptional job in both explaining and rectifying the problem, and their rates were quite reasonable. I will be reaching out to them again soon for AC maintenance in Yucaipa.