All reviews for Express

We recently had heater repair work done for our new modular log home in Aurora. At first, we thought about switching to propane because the quotes we got for heat pump repairs were extremely high. Some technicians also tried to tell us that a heat pump wouldn't be good for our area. Luckily, a client of mine suggested contacting Express Heating & Cooling, and after talking with Andres, he recommended we consider the Ecoer system for our heater. I'm so happy we decided to go with this option. Since installation, the heater has been working perfectly, even during the coldest days. Our home stays warm and comfortable, and we haven't even needed to turn on the extra heating element. I highly recommend this system for anyone needing heater repair or upgrades. It's been a fantastic choice for us.

We had a fantastic experience with our AC repair! After getting a really expensive quote from another company in Aurora, we decided to get a second opinion. Andres came out and checked everything thoroughly. He explained what actually needed to be fixed and why, which was really helpful. The final price ended up being much more reasonable than what we were first told, and some of the repairs the other company suggested weren’t even necessary. It’s great to know there are still honest AC repair technicians out there who truly care about helping their customers. Highly recommend for anyone needing AC work in Aurora!

I have called on this company several times for furnace repair and have recommended them to my friends as well. Their team always responds quickly, and the work has always been reliable. Not long ago, Evan helped install a new high-efficiency furnace for our main floor, and the total price was much lower than what another company quoted us for a similar system. When our old upstairs furnace stopped working, I reached out to Evan even during the holidays, and he showed up early the next morning to check it out. He quickly found that the heat exchanger was cracked, just as I suspected. Within two days, we had a brand new furnace installed and running. If you want fast, professional service for furnace repair or installation, I highly recommend giving them a call.

express sent out a team to help with my old heater this morning. i met with andres, todd, and louis—they were all honest, skilled, and very professional. they handled everything quickly, removing my 20-year-old heater and setting up a new system in just a few hours. the guys explained what they were doing and answered my questions the whole time. it’s clear they know a lot about heater repair and made sure everything was running perfectly before they left. i am a very happy customer and highly recommend express if you need help with your heater.

I reached out for a second opinion when another company told me I needed a whole new heater, which would have cost a lot. Evan answered my call quickly and suggested we try to repair the heater instead of replacing it. He spent much more time inspecting everything than the previous technician and found the real problem. Evan only had to swap out one part, and now my heater works better than it has in a long time. He was very professional and really made sure everything was running smoothly before he left. The first technician actually added too much refrigerant, and replacing the whole unit wouldn’t have fixed the issue. Evan also cleaned out the heater and stayed after finishing the repair to check the pressure and temperature, making sure everything was just right. I’ve already recommended Evan to friends and family because I was so happy with the service.

Here’s a revised version of the customer feedback, following all your requirements: Thank you for the quick response and helping us with our AC system. The technician was able to come back and recharge the AC unit temporarily while we look into permanent solutions for our heating and cooling needs. We also had an issue where the boiler wouldn’t stay on, but Evan arrived promptly and had the heat working again in under an hour. The customer service was excellent, and I highly recommend Express for any HVAC work. I called one afternoon when the tenant’s boiler stopped working. Even with tough weather and strong winds, Jay arrived in about 30 minutes and had the heat running within the hour. They have always been helpful and quick to respond, and I would definitely recommend them for all your heating and air conditioning needs.

I know people often worry about furnace repair companies, but I had a really great experience with this team. Right before a long trip, our thermostat suddenly stopped working. Even though it was after hours, I sent a message and got a quick response. They scheduled a furnace repair appointment for the very next day. The technician, Jay, kept us updated when he was on the way. He did a thorough job checking out the furnace and got everything working properly again. We hadn’t realized the heat wasn’t running as well as it should, which is especially important here in Colorado where it can get really cold. After the repair, they followed up to thank us and explained their yearly furnace maintenance plan, which turned out to be a great value. As first-time homeowners, we didn’t know how much regular furnace maintenance mattered. Jay answered all my questions and made sure I understood the benefits of routine service. I highly recommend this company if you need furnace repair or want to keep your heating system in top shape.

We called for AC repair in Aurora after our power came back on from a big storm, but our air conditioning wouldn't start up again. I tried a few things myself, like checking the thermostat and cleaning the filter, but nothing seemed to work. When we called, Louis answered and asked for some photos of the unit's model and serial number to see if he had any parts ready, and said he could come out the next morning if needed. He also gave me some simple troubleshooting steps over the phone to reset the system, and to our surprise, the AC started working again! Louis was really helpful and went the extra mile to make sure our home was comfortable again. I highly recommend this service to anyone in Aurora needing an expert for their AC or heating repairs!

Express has always been quick to respond whenever I’ve had issues with my heating or air conditioning, even during weekends or holidays here in Aurora. When it was time to upgrade, they took out my old furnace and A/C unit and installed new, efficient systems all in one day. The next day, they returned to set up a new thermostat and double-check that everything was working smoothly. Later on, I had them add a whole-house humidifier, and the installation was finished in just a day and a half. Everything works great and the whole process was handled professionally. Recently, I needed help with a tricky plumbing issue related to my bathtub. Evan came prepared with the correct parts and handled the job expertly, even though the old cartridge was really stuck and rusted. He kept at it until the problem was fixed, and now the water works perfectly. The technicians are always polite, hardworking, and professional. I highly recommend Express for any HVAC or related work in Aurora!

We wanted to get air conditioning installed for our three-car garage and RV shop, so we started looking for HVAC companies with great reviews. After some research, we found a local team with a solid reputation and decided to give them a try. From the start, Louis in the office was excellent at keeping us updated and answering all our questions. Evan came out to give us an estimate, which was fair, and we moved forward with the project. Even though it was a busy time for HVAC work and temperatures were really high, Evan and his technician, Todd, managed to fit us into their schedule. They installed the split A/C units carefully and made sure everything was working perfectly. The new systems have kept our spaces cool without any problems, even during the hottest days. They also took care of submitting the warranty paperwork for us, which made things even easier. Overall, we’re very happy with their professionalism and attention to detail. We plan to use them for all our future heating and cooling needs.

After having trouble with my AC for a long time, I went through several repair visits with other companies, but the low voltage short kept coming back. I finally decided to call a local AC repair service, and they made things easy right from the start. I called early in the morning, and Jay showed up just a couple of hours later. He quickly found the low voltage short, fixed it, and even made sure my freon levels were perfect. My air conditioner is running smoothly now, and I’m really happy with the fast, professional service. It was money well spent!

thanks to evan for getting my heater fixed just right! the repair was done through my home warranty, and evan made sure everything was working perfectly. he even came back a second time to double-check that the furnace was running well and nothing was missed. my heater is now running better than before—super warm and reliable. evan was polite, knew what he was doing, and worked quickly. i’ll definitely call them again if i need more help with heater repairs or other appliance issues. it’s not easy finding someone honest and skilled these days, so i really appreciate it. great job!

I’ve been using this company in Aurora for over 10 years to take care of my furnace and air conditioning units, along with having a maintenance plan for yearly tune-ups. Every time, the technicians who come out have been friendly, respectful, and do a careful job checking over my furnace and AC. Most recently, Evan came for our annual furnace and AC maintenance. He was very polite and made sure everything was checked properly, and also explained the paperwork clearly. During his visit, he found that our AC had a coolant leak, which turned out to be a manufacturing issue. The repair was handled at no extra cost, and now everything is running smoothly for the season. Very happy with the service!

I recently had my AC repaired and was really impressed with the service. The technician, Jay, was very knowledgeable and took the time to explain what needed to be fixed. He really seemed to care about making sure my home was comfortable and energy efficient, which is important here in Colorado where summers can get pretty warm. The team was quick to respond to my calls and emails, and they made sure to keep me updated throughout the whole process. I also appreciated that they use eco-friendly practices and work hard to reduce waste when possible. Overall, I’m very satisfied with the quality and care they put into their AC repair services.

louis was instrumental from the beginning, explaining the different AC systems on offer and their respective efficiency. i shared my aim of cutting down electricity expenses from my old AC unit while still maintaining peak performance, and louis made sure to deliver just that. Thank you louis, I'm pleased with the system from Express Heating & Cooling - it's silent and works swiftly. All the best!

as a loyal patron of this hvac service provider, my most recent experience was so outstanding that i felt the need to share it. i had the fortune of dealing with evan when our hvac system started to freeze up, and i was amazed by his promptness in responding via both email and phone. considering that we now live in aurora, efficient communication is vital, and evan truly excelled in this department. he went above and beyond to keep me updated, and the caliber of their hvac work was superior. their service comes highly recommended!

in our new home in aurora, we encountered some challenges with our hvac system. upon contacting an hvac repair company with our concerns, they were prompt to send their technician, evan, the following day. he quickly diagnosed the problem and took the time to explain it to us. we opted for the most cost-effective solution, which he efficiently executed on the same day. i was genuinely impressed by his workmanship and inquired about ongoing maintenance to avoid potential future issues. we went ahead and secured a service contract. the service was tidy and professional, making them a reliable recommendation to friends and family. they're certainly an excellent option for anyone in aurora.

My wife and I had just moved into our new home when the fan motor in our furnace stopped working. Fortunately, our house had a warranty. A coworker suggested we contact Express Heating & Cooling. After explaining our situation, they had the part ready to go. Once we got the approval from the warranty company, they sent someone out the very next morning to install the new part, which saved us from relying on space heaters for an entire week. Every phone call was handled professionally, and my wife mentioned that the installation process was quick and efficient.

I have been utilizing Express Heating & Cooling for my AC maintenance and repairs for over 6 years. I appreciate their punctuality, honesty, and courtesy. Today, they paid me a visit to check on my air conditioning unit. They are always prompt, respectful, and transparent in their dealings. I find it comforting that they have long-term employees like Jay who has been my regular repairman for years. However, today I had a different technician, Evan, due to my emergency call last night. Despite the change, it was reassuring to know that even he has been with Express Heating & Cooling for a considerable period. This is a truly dependable company in Aurora!

During a chilly day, my heater stopped working, and I reached out to Express Heating & Cooling. They quickly scheduled me for a same-day appointment, and their technician, Jay, arrived right on time. He diagnosed the problem and had it fixed by the next day. Fast forward a few months, my heater started acting up again, with the flame flickering on and off. It was a Sunday afternoon, and I called the company, expecting to leave a voicemail. To my surprise, Todd answered the phone! He informed me that their schedule was fully booked for the next few days, but he would check with Jay to see if he could fit me in. Less than an hour later, Todd called back to confirm that Jay would come on Monday. Jay arrived punctually, inspected the heater, and found that the issue was due to a blocked air intake causing the furnace to overheat. He fixed it right away and didn’t charge me, even though it was beyond the warranty period. I’m really impressed with the professionalism and customer focus of both Jay and Todd, as well as the company they represent. I highly recommend their heater repair services. While some companies do a good job at a fair price, how many can guarantee a friendly voice on the phone every time, even on a Sunday, and have technicians who are always on time, knowledgeable, and considerate without trying to upsell you?

Jay and Evan saved the day! We woke up to a freezing house and realized our furnace had stopped working. After trying to contact another company with no luck, we reached out for help. From the beginning, the experience was excellent. Jay was able to get Evan to our home quickly, and he arrived within an hour, even on a weekend evening. Jay also came by to assist. Both were professional, friendly, and worked efficiently. In about an hour, they had our furnace running again and our house was warm. We really appreciate the fast and reliable furnace repair service, and we'll definitely call again if we have any more issues.