All reviews for Hartzell Heating and Air Conditioning

Had multiple problems with our a/c and was to give up... Until Hartzell Heating was recommended. One of their technicians Joey came in and fixes our a/c units within the hour. With working night shifts it's amazing to have cool are running constantly throughout the house during the hot periods of the day! 100% recommended!!

Terry and his team helped me out multiple times. Highly recommended!

Since we moved into our house, we’ve had various HVAC companies, come in for repairs, provide estimates on replacing equipment and eventually decided to make Hartzell our go to, and eventually went with them to replace our furnace and A/C. A) they are highly responsive when you call B) they recognize loyalty and repeat business such that you feel like they actually know you. C) when they come out to try and diagnose something, they go all out to try and find the problem, and I will hear them call up Terry to talk things out, which tells me that they really care about getting to the bottom of any issue you might be having. Life and home ownership can get stressful, but it definitely helps knowing I have reliable HvAC guys.

Hartzell Heating & Air conditioning company are amazing! Very punctual and professional! One of our sober living houses were having problems with no heat, they came same day and fixed it ! Thank you Hartzell Heating &Air Conditioning for that! You definitely have us sold on top notch quality service work!!!

Joey, from Hartzell HVAC, just left my home. My AC wasn’t working and as it turned out, my thermostat wiring just needed an adjustment. He was on time and let me know when he was en route. Extremely personable and professional. I signed up for their service plan, which is only $250 a year. It includes furnace and AC check each season and free diagnostic service calls. I’m excited to have the service plan in place. I highly recommend Hartzell!

Thanks Terry Hartzell, Junior, Jeff and crew. Had my furnace & air conditioner replaced this week and couldn't be happier with the crew, installation, instruction and pricing. Customer service and work was excellent. I would not hesitate to recommend them. Five Stars!!

Hartzell provided us with top notch customer service. Teresa came out to give us a quote and was so friendly and Terry was a phone call away and answered all of our questions and concerns and made us feel comfortable with purchasing our new heating and air units. They came out the next day which was so awesome. The installers were Junior and Aiden and they were polite and quick and walked us through the new system and made sure everything was running properly before they left. Teresa even came back with a special treat for our family from Crumbl after the install. Would definitely recommend to anyone who is looking for a reliable and affordable heating and air company.

Joey @ Hartzell is great! We're on the service plan, so we try and stay on top of any furnace or AC issues that could come up. Joey is very clear about what maintenance is vital, and what elements are okay to be monitored, for now. He explains things well, and is thorough. Scheduling with Rachel is quick and easy and communication is very good!

I just had Terry Hartzell with Hartzell Heating & Air. He was super nice. He was very thorough. After a deep inspection he determined it was not my furnace it was my thermostat. Went to Lowe's got a new thermostat and we are up & running.

Great company to work with! I’ve had Joey come out a couple times and he explains everything in detail. So professional and honest. Will get furnace and air conditioner tuned up every year with them! Highly recommend!!

Great company! They have done our furnace maintenance for years. Always reasonable and very knowledgeable! Joey is a star! Recently installed an HAVC system in our home. Highly recommended!

Jeff, Junior, Aiden, and Joey installed my new heat pump system a couple of weeks ago. I am super happy with the job they did and they answered all my questions about the product and process. They were professional, courteous, and did quality work in a short period of time. They arrived at 8:00 and by 3:00 I had my new functional heating/cooling system in place. Goodbye 30 year old fossil gas furnace. Hello 21st century all electric heat pump!

We had Joey from Hartzell Heating and Air out to do a general inspection on our ancient household heating system. While he was here he detected and adequately fixed gas leaks that were detected. He also ensured that our blower motor was functioning properly and that our heater would in fact be in working order for winter. We truly appreciate the time Joey took to show us and explain to us the issues he found and are happy he fixed the issues swiftly. 10/10 would recommend Hartzell Heating and Air.

We have had Hartzell do 3 AC units for our family in the last few years and every time it has been fast, professionally installed and at an unbeatable price. The crew is always great and any issues that arise are always taken care of immediately. We had a leak when we were trying to sell our townhome that turned into a full AC replacement and in a tight spot. Terry came out and immediately found a solution and got it replaced the same day and at a great price. I can’t recommend Hartzell enough! Terry is the best!

Hartzell is AMAZING!! Teresa is awesome! She quoted us a fair price, very professional and even checked in with me the next day to be sure the AC unit was running good. Guy, the installer, was on time, quick and polite. They did great work, at a good price and even gave us financing options with a no interest or low interest. We shopped 3 other people before they came out! Highly recommend Hartzell!!!

I was referred to Hartzell Heating by a good friend this morning. I called at 830am, was greeted by a very professional lady named Rachel. Rachel was kind, very detailed and made sure to get all of the information correct. I was scheduled same day. Technician Joey showed up, immediately went through the equipment and identified the problem. He fixed the AC unit within 20 mins. Very professional and also went over benefits of having a preventative maintenance plan. Overall great experience.

I called over a dozen places for service, and Hartzell was the only one to be willing to get someone out quickly. They sent Joey out and he did an amazing job in a short amount of time. He repaired our furnace quickly and their price was extremely reasonable. I HIGHLY RECOMMEND you call them for any HVAC needs.

Hartzell Heating and Air is my new HVAC connect. We had a system coming up on 35 years old and finally started failing in a noticeable way during the last heatwave a couple of weeks ago. Not only did Hartzell shoot me a quote a few days after contacting them, they got everything installed within a week at a killer price. Terry (the owner) is a really nice dude that was willing to explain everything since lots of the terminology is a bit out there if you're not in that game. His workers were all super polite and fast. Good and friendly dudes. Even got my dog to like them and she's a little turd! Needed a next day follow up for something minor and he sent his boys right out, no questions. If you need an install and live in Aurora, just go with Hartzell or you just might be a little dumb. I threw that in so no dingus would accuse me of "being a bot"......popular nowadays. Shaddap!!! Sometimes, it just is what it is :-)

Joey was very nice very polite & explained everything to me about what he was doing. The company is very lucky to have him as a employee. Some companies will come & scram you out of money tell you this that & the other needs to be done. Joey explained that my furnace is old but still in good condition. Hartzell has a very honest employee working for them.

Fantastic communication. Prompt and quality work. Fair and competitive pricing. There's really not much more a customer could ask for. Absolutely overjoyed with the HVAC/heat pump solution they recommended and installed. They also took care of all the paperwork for rebates. The entire process was perfect. Highly recommend Terry and his team.

Hartzell Heating and Air is AMAZING! Terry has installed both my furnace and AC and he truly cares about his customers. I recently had a minor issue with my AC and called Rachel, the office manager. She was polite and quick to get Joey to my home the very next day, which I was so grateful for during these hot Summer months. Joey came in and knew exactly what the issue was. He was quick to resolve it and had my AC up and running in no time. He was honest and knowledgeable. If you need anything HVAC, trust that Hartzell Heating and Air will do the job well! A company with integrity that goes the extra mile...I highly recommend!