All reviews for Omni Heating & Cooling
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The team from Omni Heating & Cooling arrived punctually in Aurora, demonstrating excellent organization and readiness. Jerome and Santiago were well-prepared to install my new air conditioning system, furnace, and humidifier with utmost professionalism. They took the time to walk me through their installation process, and executed the job flawlessly, without a hitch. Their work was truly commendable.
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UPDATE: Curtis recently visited for a semi-annual HVAC system inspection and cleaning. His professionalism was admirable, taking time to explain every procedure and its necessity. The entire process took roughly an hour, leaving my HVAC system spotless and optimized. UPDATE: I had Walter and Blake back to handle a few faulty switches throughout my home. As always, they were quick and effective, even realizing one of the pricier switches was actually fine, which reduced the final bill significantly. Key points: punctual arrival with notifications via text and call, completed the job faster than anticipated, identified unnecessary work and adjusted the bill accordingly. Still a solid 5-star service. UPDATE: Blake performed the first scheduled maintenance on the furnace. He inspected inputs, outputs, potential gas leaks, temperature differentials, etc. He was punctual and thorough in his checks. UPDATE: After a burst pipe flooded my garage, affecting multiple outlets and the garage door motor, I requested an electrician to address any potential issues. Walter and Blake examined the affected outlets for any moisture or damage. They fixed some faulty wiring, reattached the garage door mount, but couldn't fix the flooded wall outlet. During a diagnostic trace, they found a hidden outlet that had been plastered over by the previous builder! Excellent detective work! I plan on calling them back for additional work, including the newly found electrical outlet. I had to replace a 21-year-old HVAC system due to a failed compressor unit. I chose this particular HVAC servicing company, and it's evident why they receive high ratings. The sales and installation process was seamless, and everyone involved was friendly, responsive, and clearly dedicated to superior customer service. Their workmanship, from the phone staff to the installers, was impressive. Among the four bids I received, theirs was the second lowest. Unlike other HVAC installers who charge extra for credit card payments, this company accepted them without additional fees, making the payment process convenient and hassle-free. The installers were punctual, kept me updated, and took care to cover the floors during the job. Post-installation, they thoroughly cleaned up the work area. In a delightful gesture, they gifted me a beautiful basket, handcrafted by Rwandan women, reflecting the company's community engagement. I wouldn't think twice about calling them again for any HVAC or electrical work.
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The HVAC technicians from Omni Heating & Cooling were exceptional! Santiago and Blake were courteous, proficient, and quick. I was fortunate for their efficiency, as they managed to slot me in a week ahead of schedule and got my facility in Aurora comfortably heated again. I'll definitely be employing their services in the future!
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We recently had an HVAC upgrade in our home with a new heating and cooling system using mini-split units. During our sales meeting, we learned all about the benefits of this system and how smoothly it operates. We discovered its capabilities, quiet performance, ease of use, and overall value. For our two external units and four internal units, we were informed that the complete installation would be done in just one day. We also received two Kumo Cloud units for remote, Bluetooth control. On the installation day, our team of installers, Walter, Curtis, and Blake, arrived right on time, confirmed the plan, and got to work. We also had two electricians join to make the necessary adjustments. All of these professionals were courteous, skilled, efficient, and kept the workspace tidy. Before leaving, they ensured everything was as clean as it was when they arrived and took the time to check that everything was functioning properly while explaining how to use the system. The team truly exceeded our expectations, and we highly recommend their services for any HVAC needs.
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Omni Heating & Cooling is definitely founded on the principle of outstanding customer service! Jerome and Walter ensured that every aspect was handled meticulously. From scheduling appointments to training their technicians, they've got everything under control. They've also arranged impressive deals with parts suppliers and offer regular maintenance to boost the lifespan and efficiency of your AC unit in Aurora. They truly set themselves apart in the AC repair service industry.
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Omni Heating & Cooling is a remarkable contractor that genuinely takes care of their clients. Jerome, Frank and their crew exhibited true professionalism from the estimation to the clean up stage. They proficiently installed two multi-zone mini split systems in our residence (2 Condensers/6 Indoor Units) and the performance of these units is incredible. The units operate very quietly and come with advanced technology that we didn't anticipate, making them super efficient. Prior to this, we only had exorbitantly priced heater boards and absolutely no air conditioning. This system rectified both issues and will likely pay for itself from the winter energy savings! They are listed as a Diamond status contractor which extends the warranty on all the units to 12 years. I would highly recommend them and wouldn't hesitate to engage their services again.
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We've been depending on Jerome for furnace repair since the sweltering summer stretch of constant heat when our cooling system gave up. We reached out to him on a Sunday, and his response was swift and efficient. Jerome noticed the children's toys in our yard and showed exceptional care, stating that he couldn't leave a small child in a house with a broken cooling system during such intense heat. He replaced our evaporator coil, and throughout the process, he kept us in the loop. It's evident that Jerome values not only his work but also the families he serves. He's been our go-to furnace repair guy ever since, and overcharging or upselling never crosses our mind when dealing with him. He's trustworthy, dependable, communicates effectively, and supports his work. We haven't needed to add any freon to our unit since Jerome repaired it a few years back. You simply can't go wrong with Jerome. Switching gears, we'd also like to mention Omni Heating & Cooling. We've had nothing but positive experiences with them. Their team, including professionals like frank and santiago, are reliable and deliver top-notch furnace repair services. They're always on time, efficient, and go the extra mile to ensure customer satisfaction. Our furnace has been working perfectly ever since they serviced it. We highly recommend them for all your heating and cooling needs.
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Santiago and Blake, the team of HVAC experts from Omni Heating & Cooling, arrived precisely when they promised. They informed me they would be at my Aurora home between 8:30a-9:30a, and I received a text just after 8am, notifying me of their imminent arrival. Once they arrived, they quickly got to work, showcasing their knowledge and skill in installing both my furnace and AC unit. They were also accommodating of my request to relocate the unit from its previous position, all done with efficiency and professionalism.
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Our gas-powered furnace had seen better days, with the secondary heat exchanger having deteriorated to the point of releasing raw gas and CO through the exhaust system. Thankfully, none of it made its way into our home in Aurora. We decided to switch to a more eco-friendly option and started looking for quotes for electric heat pump systems. We received three estimates in total. One was outrageously high, and another service provider claimed that a heat pump system wouldn't work for our house. The third gave us a fair and comprehensive estimate. Within a fortnight, we had our brand new heat pump system installed. We are more than satisfied with our new system. It gives us consistent, steady warmth, eliminating the temperature fluctuations we used to experience with our old furnace. What's more, we can look forward to central AC during the summer months. We found all the staff we interacted with - Jerome and Santiago, the technicians, and Frank, the sales representative - to be polite and professional. They started the heater repair job promptly, finished it in no time, and left our space clean and tidy. We would highly recommend their services for heater repair and installation.
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when my ac stopped working during a big heatwave, i called the company i had a service contract with. their technician, walter, told me my heat pump needed to be replaced, and estimated it could cost $6,000 to $10,000. when i called the office, they said i'd have to schedule an appointment just to get an official quote. with my house heating up to 85 degrees, i decided to reach out to a few more ac repair companies. most didn't even call me back. i found great reviews for another local ac repair company and gave them a call early in the morning. jerome answered the phone right away and listened to what was happening with my cooling system. within an hour, he called back with a solid plan and two hours later he was at my house, explaining everything clearly and offering different options with up-front prices. just a few days later, his crew arrived exactly when they said they would and finished the installation in one day. the final bill was exactly what jerome had quoted—no surprises. i'm really happy with the quick response and honest service i got from jerome and his team. after my new system was installed, my original service company finally reached out, but by then i had already decided to cancel my contract with them. jerome really proved that good service makes all the difference, especially when your ac gives out during a colorado heatwave. highly recommended!
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Great service! When my heater stopped working during the coldest part of winter in Aurora, Omni Heating & Cooling still made time to help me out. Even though I first called to schedule a full heater reinstallation later, Jerome came over right away and fixed my system so my family could stay warm. He quickly found the problem—a Freon leak and some poor installation from another company. Jerome explained everything, fixed the heating system for the short term, and made sure there was no more heat loss. I plan to have them reinstall the unit soon and will also have them replace my other old heaters. The team was skilled, fair, and really cared about getting my heat back on. I highly recommend them!
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Santiago and the team took great care of us from the first call all the way to finishing our AC repair. They were very thorough and explained everything about how our air conditioning system was working, using both photos and diagnostic info. When it was time to talk about the condition of our AC, Santiago gave us several options so we could decide what was best. Omni Heating & Cooling offers fair prices, responds quickly, and really knows how to help their customers. We are very happy with the service!
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I highly recommend Omni Heating & Cooling! They really make you feel like family. When our AC stopped working, I called them for a second opinion after another company said we needed to replace the whole unit. Curtis came out the same day, tightened the fan, suggested a cleaning, and soon our air conditioner was working like new again! They saved us a lot of money and kept us cool during the heat. The customer service was excellent. We won’t call anyone else for our AC repair needs.
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I want to thank Omni Heating & Cooling for their great service. I called about my AC not working, and they sent Jerome out the next morning. He quickly found the issue, let me know what needed to be done and how much it would cost, and fixed everything right away. In less than two hours, my air conditioning was blowing cold air again. Jerome was professional, polite, and very helpful. My wife and I are really happy with the service. If you need AC repair in Aurora, give them a call—they fix the problem without trying to sell you things you don’t need, and the price was very reasonable.
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Our heater stopped working and needed to be repaired. Luckily, we found Jerome, who came out to the house quickly to take a look. He explained everything clearly and gave us a great price. Jerome and his team worked fast, removed the old heater, and installed the new unit all in one day. They made sure to keep everything clean and tidy. We had a wonderful experience and would definitely recommend their heater repair services to anyone!
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during a heatwave, our furnace suddenly turned on, even though we needed cool air. after a few tries with the thermostat, we ended up switching off the breaker to the system. i reached out to the hvac team that evening, explained the issue, and let them know it wasn’t urgent but we’d like a technician to check it out. first thing monday morning, curtis texted me and said someone would come out the same day—not the next week, but today. this is my second time using their hvac services and i highly recommend them. their technicians are always professional. special thanks to walter, who i spoke with on the phone. customer service is excellent, they really know how to take care of customers.
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When our old air conditioning unit finally stopped working, we reached out to an HVAC company in Aurora for help. They offered us flexible scheduling and competitive pricing, which we appreciated after getting quotes from a few other places. Santiago and Walter handled our entire HVAC upgrade, installing both a new furnace and a new A/C system. They worked quickly, paid attention to detail, and made sure to keep our home clean and protected during the installation. Since then, everything has been running perfectly, and we've had no problems with our system, even during the warm Colorado summer. If you're in need of reliable A/C or heating repairs in Aurora, I highly recommend this HVAC team. They're trustworthy and really know their stuff!
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after our 20-year-old ac unit started having trouble and wouldn’t cool our house no matter what i did, i reached out for help. on a sunday night at 8pm, curtis from omni heating & cooling personally came out to check on our ac issue. with older equipment, it can be tough to get parts right away, especially on weekends, but curtis made sure we stayed comfortable while waiting for a new unit. he explained that our old system had a crack and needed both a new igniter and transformer. curtis came by several times after hours to keep our ac running, and always kept in touch with text updates to make sure things were still working. he told us to call any time, day or night, if we needed help. i’ve never had a company go so far to make sure our ac kept running, especially in colorado where reliable cooling is really important. i’ll definitely keep using them for ac repair.
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Here's the revised review, following all your instructions: I never thought I’d be excited to write a review for an AC repair company, but here I am. From the moment I called about our broken air conditioning, every step was handled smoothly. We spoke with several team members, and each one was friendly, polite, and reliable. They always showed up on time and did exactly what they said they would. During the first visit, Curtis showed me with a camera exactly what was wrong inside our old AC system, which really helped me understand the problem. It gave us peace of mind that replacing our system was the right decision. Curtis made it simple to choose a new air conditioning unit and furnace. He walked us through all our options side by side, with clear and honest pricing. I especially liked that the prices were complete—no surprise fees for installation or taxes later. Curtis never tried to upsell us and even suggested we skip some pricier warranties since we only planned to stay in our house a couple more years. We never felt rushed or pressured and were able to make our choices confidently. On installation day, the crew arrived right on time and explained what they would do before getting started. I was able to go about my day at home without any worries. The team even made an extra trip to the hardware store to fix some damaged flooring before installing the new furnace, which I really appreciated. They kept the house clean and made sure I knew how everything worked before they left. They also promised to come back in the spring to check up on the system and top off the AC’s freon before the summer heat arrives. In the meantime, they let me know they’re always available to answer any questions. We’re thrilled with our new, quieter furnace and look forward to a cool, comfortable summer, knowing we don’t have to rely on an old AC unit anymore! The whole experience was great, and it’s clear this company truly cares about its customers.
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My grandparents have trusted this HVAC company in Aurora for years to take care of their heating and cooling systems, and they are always impressed with the quality and reliability of the service. When we needed to sell my mom’s house quickly, we had to get both the furnace and air conditioner replaced. Curtis was really friendly on the phone and arranged an estimate for us without any delay. He gave us a better price compared to the other quotes we received and finished installing the new furnace and AC unit within just a few days. We were extremely satisfied with the whole process and would definitely recommend this HVAC team to anyone in Aurora looking for dependable heating and cooling service.
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As new homeowners, my husband and i noticed our heater wasn’t keeping the house warm enough. Since it can get pretty cold in CO, we wanted to get it fixed quickly. First, we called a company that said we probably had a leak, maybe in the evaporator coil or condenser coil. their technician was late but friendly. we didn’t really like how they kept pushing us to buy a new unit right away, which felt a bit too sales-focused. We decided to ask around and a friend recommended another company. frank, the owner, talked to us on the phone about what the first company had said. he came out the next day to take a look. after checking everything, frank found out there wasn’t a leak at all—just some disconnected insulation that was blocking airflow. he also checked the freon, saw it was a bit low, and topped it off. he fixed the insulation too. even with the service call, the total was under $315. the first place wanted us to spend thousands on a new heater, but frank was honest and helpful. we really appreciated his straightforward and friendly attitude. we’ll definitely call him again if we need heater repairs and will recommend him to others.