L & B's Concrete Landscape Borders

Based solely on the end product, it would be 5 stars without question. Our finished borders look amazing.

I took off a star because we did have some issues with the initial installation. As is often the case, our issues were mainly due to some miscommunications. We wanted them done a certain way and the designer said it could done that way, but then they changed some things when they did the install. The explanation for why they made the changes was reasonable (tight spacing in our small yard), but it resulted in some inconsistencies that looked bad. We ultimately changed the design when the owner came and met with me.

I have to strongly disagree with the reviews that are claiming poor customer service. My experience is completely different, I think they did a great job from a customer service perspective. As soon as I saw the issues, I contacted the company and explained my concerns. They asked that I take some photos and send them the photos. Once they got the photos, they agreed my concerns were valid and agreed to redo the job. There was no fighting, no arguing, no attempt to blame me.

It was a little frustrating that it took several weeks for it to be redone, but I understand their business model and how they rotate their crew to different locations (northern Colorado one week, southern Colorado the next, etc.). I also understand how their schedule can be impacted by things like the weather and how that can make scheduling somewhat imprecise. I followed up with them regularly (probably more than they would have liked!) and they were friendly and responsive every time.

Overall, it wasn’t a perfect experience so I can’t give 5 stars. But they did an excellent job in dealing with our issues, so I’ll gladly give them 4 stars and I wouldn’t hesitate for a moment to use them again! And did I mention that the borders look amazing?

If you want a strip of cement in the middles of your yard, thinking you are getting a flower bed created, this is the company. These guys talk a good game but the work is mediocre. They just dumped cement curbing and left me with all the grass in my 'flower bed' for me to take care of! NO company has done this to me before, I have had other projects and NO ONE has left me like this. We are 65+ years old, and a year later we are STILL struggling to get the grass out. We have paid out of pocket for tillers and still no luck. When I asked about the grass issue they told me it was my problem and I never specified to have the grass taken out. Who creates a new flower bed and leaves the grass in the bed??? The other curbing companies never asked me, they just did it. These guys are useless.

We had L & B replace our old steel edging in the back yard and old, cracked concrete border in the front yard with new contract borders. They did an excellent job from initial contact, demo/prep and final construction. They were on time, took care to minimize impact on surrounding landscaping and cleaned up after they were all finished. Everyone we interacted with on their team were professional and attentive to our project. We couldn't be more pleased with our new borders. The color and stamp pattern compliments the existing stone work in the yard. We had someone step on the border after it was poured but before it dried and they quickly made the repair for us so everything matched. We'd highly recommend them.