Plumbing reviews in Aurora, Colorado

Called earlier in the week to schedule someone to come clear a slow drain in my shower. Was given a window of 8-11 am for the scheduled day. No call/no show (super cool when you take off work). Won't use this company again.

Very difficult to coordinate with and dont fix problems well. This will be my second time within 2 weeks where they have come out to try unclogging my bathtub drain. Last time they did not show up within the time window they promised so I had to wait around the house for an extra 2 hours longer than expected. Let's hope they show up on time and fix the problem tomorrow, but I have low expectations based on their previous reputation.

I was able to schedule to meet my availability and Dan took care of the line rooting and provided some helpful suggestions. The over the phone and consistent pricing is a great benefit. No surprise charges like other companies. Best gift to myself this holiday was a clean drain line and peace of mind.

We were not pleased with the service at Colorado Sewer Service. We were charged twice for the same problem they came to fix. One worker came to unclog a drain in an apartment, could not fix the issue, so they sent a second worker for the same problem. When the second worker tried to unclog it, he couldn't get it to open up either in the first unit and decided to go into the upstairs unit to try from there. This worked and he got the drain unclogged, but when we were billed it was $245 instead of $122. We called to inquire about this and the lady on the phone told us in an uncaring way that because they entered two apartments there's two billing services, regardless of whether it is the same issue or not. We were very frustrated and won't be returning to CSS.

Does a good job, but has never been on time. The guys who eventually show up are professional, friendly, and have fixed what we needed done. Our landlord has sent this company to our house 3 times--they give you a 4 hour window, and each time were about 2 hours later than that window (a woman I spoke with on the phone once angrily tried to convince me that 9 am - 2 pm was 4 hours...).

Colorado Sewer came to clean my sewer today. While the technician was very friendly and personable, my sewer line is not clean.
I had a sewer scope done later this same day and they found multiple spots where the line is still occluded! When I called Colorado Sewer to ask them to remedy their work, they said they would have to send their own camera down my line. I would have to pay for this—$100! Then if they see the same occlusions, they will re-clean.
This is unacceptable, especially since Colorado Sewer is one of the more expensive sewer cleaning services out there!
Do not, do not, do not use Colorado Sewer!

Our kitchen sinks backed up on Friday and when I ran the disposal, water came shooting out in the cabinet underneath. It was a total mess and we couldn't use the sink all weekend. Monday morning I ran the dishwasher. When Devon got here, nothing was wrong. lol He offered an $80 charge for just a service visit or $170 to snake it anyway. I said go for it and I'm so glad I did! Apparently all the business under there was clogged with grease. We always use a grease can but Devon informed us that all food breaks down and eventually turns into grease and we have lived here for 16 years. I would totally use this company again. The only thing I would suggest is that when they bring the compressor in, they put something under it so they don't scratch one of a kind wood floors. I'm a bit perturbed about that.

I have used this company alot, both years ago and more recently. As a general rule we get good solid service of snaking out sewer lines at a reasonable price. Most recently we had technician George who did a great job and has been doing it for years. It's not rocket science. If you get a less experienced technician, he may not be as familiar with the subject of sewers, but he can still manage to get the job done and get the blockage cleared.

I called late in the evening and Pam was quick to respond and set up an appointment to have my homes sewer line cleaned. Raymond called early and arrived on time. He was very helpful and discussed the process to me. I was very happy with the overall turnout and would recommend Colorado Sewer Services to anyone with a sewer clog or backup.

We were recommended to Colorado Sewer Services by an owner's father (father in law) for a preventive sewer check. We were charged double what we've paid in the past several years and for the same amount of feet to clean the sewer line. Hence, I left a message with the manager asking why so much more than all the other sewer companies as to what their experdise was. He never returned my call. Susan Vick

Hello - Colorado Sewer came out to my home the day before Thanksgiving to snake out my kitchen sink. They did their job and left. Friday morning there was a lot of water in my basement. It turned out that the guy from Colorado Sewer put a 6” Gash in my schedule 40 drain pipe. When they came out to inspect it I asked him to help Me move my bed and entertainment cabinet out of the water and he said it was not necessary. I could not move it by myself. They sent a plumber to fix the pipe but that was it. I called and left a message for Sean (owner) I asked if he knew what standing sewer water did to personal belongings. He then proceeded to call my ex instead of me. I called my home’s owner insurance and they immediately sent out Paul Davis a water mitigation company. They helped me move my stuff out of the water or course and extra day after Colorado Sewer could have helped me. I have Ethan Allen furniture that the feet are now splitting and falling apart. I called Sean 2-days ago and asked for a check to cover the deductible ($1,000.00) and not a peep. I have now been without a bedroom for 2-weeks and it’ll be another 2-weeks before it’s all back together. No one from Colorado Sewer has called and asked how it’s going or can we help. They are useless in my opinion. Now I have an attorney and will have to go after them. Incredible! Do not use them!!!!!

Really good experience with this plumber. They came out on very short notice on a Saturday afternoon. It was snowing and the guy had to deal with finding the exterior cleanout under a bunch of snow and wet, muddy gravel. But he had a good attitude about everything. About an hour and a half later, he managed to clear the blockage in our sewer line and cleaned everything up and all was well. he was polite, professional, confident, and he seemed to get the job done as quickly and efficiently as you would expect. He didn't try to upsell me on anything. He didn't try to tell me that we would need to replace our entire mainline for tens of thousands of dollars. He just did the job that I asked and got it done. I'm very grateful and I would definitely recommend them. They will be my first call next time I have any issues.

Very professional, no high pressure sell - just common sense approach with reasonable rates.. They resolved a problem with a jetting/push-out that the other Plumbing repair companies said I needed a completely new main sewer line! Do yourself a favor and call these guys first.

Finding ants marching across my kitchen was unsettling, but the expert team arrived promptly, addressing my concerns with professionalism and care. Within an hour, they had everything under control. Their attention to detail and effective solutions have given me peace of mind. Highly recommended for pest issues!

Hearing buzzing near my porch was unsettling, but the team arrived promptly and efficiently eradicated the nest in under an hour.

Water finally flows smoothly after prompt repair!

The plumber's expertise shone, completing the water heater installation swiftly and seamlessly within an hour. Highly recommend!

After a swift and efficient faucet installation, the difference in my kitchen is amazing. The plumber was punctual, arriving about 40 minutes after our call. His expertise shone through, leaving everything neat and functional.

Quick response and thorough repair.

Reliable service with excellent communication.

Efficient, friendly, and extremely professional staff.