Swimming Pool Contractor reviews in Aurora, Colorado

We had an outstanding experience with Metro Pools. They stepped in during a really challenging situation in our equipment room, while another company was involved, and immediately brought clarity, expertise, and real solutions to the table.

What stood out most was their willingness to help without any pressure. They took the time to consult, assess the issues honestly, and ultimately helped us design and implement an entirely new system that actually meets commercial demand. No shortcuts, no temporary fixes, just a thoughtful, professional approach that solved the root of the problem.

They truly went above and beyond. The new setup has completely changed our operation for the better, and it’s clear they care about doing things the right way.

Highly recommend Metro Pools to anyone looking for knowledgeable, trustworthy professionals who deliver real results.

Our pool is on the older side and always presents some unexpected challenges. Metro Pools is great: very capable and reliable, responsive when unexpected things arise, and always pleasant to deal with

Unable to find

Jaxson!

They're wonderful!

Great place to take the family awesome

Are pool is awesome!!!

There a couple of Crux.That don't do the work right.I would not hire these two idiots . . .

I just dropped in with pool sample and they told me what to do. Very quick and easy.

Would like to know reasons for delay since this contract was secured so long ago?

Not sure how much I would want to call these guys when they drive around pick ups with tags that expired in 2020…. What else is expired or neglected.

They have always taken good care of our community pool. I find the staff knowledge and friendly!

Knowledgeable staff who are happy to help. They explain what I need explained and take excellent care of my pool

Great communication and customer service.the job was completed on time and on budget. Would definitely recommend.

I have been working with Metro Pools for years, and have always been very satisfied with their pricing and performance. Not only will I continue to use their services, I also highly recommend them to everyone I know!

My 89 year old mother became a customer of 5280 pool service Co. in 2013. For some unknown reason the bills seem to come from Metro Pools. Had one year with great service when our contact was Jessie. 20014 a Gary became the person she would contact. 2014 seasons service was ok, did get tired of the trash that was continually left behind after the twice weekly service calls. The real problem came with the closing and winterization of the pool. SLOPPY, UNPROFESSIONAL, UNRESPONSIVE, are all terms that come to mind. Would not recommend for a homeowner.

This company is repairing our pool at Timberline Ridge and is going to be 19 days past the promised date of 5/26. They have no reason for this delay and think since they are that many days late nobody thought to work this weekend…if you want your pool repaired with time constraints this is not the company you need…haven’t been able to rate their work yet because they are taking their good ole time…most residents will also give them bad feedbacks for their lack of professionalism by being nearly 3 weeks late and not work Memorial weekend….good job….uh not it’s not

Metro Pools has serviced our condominium pool for the past 3 summers. The pool is always cleaned first thing in the mornings, by professional, knowledgable, and kind staff. If there was an issue/problem that came up, the staff was very quick to act and resolve the issue, so the community didn't miss out on a day at the pool. Metro Pools answers phone calls in a timely manner, and they are current with the latest knowledge and supplies to keep your pool in the best working order! I fully trust Metro Pools to take top care of our pool!

they opened my pool on 5/9 and have not been back since except to fix a leak from the opening of the pool that they are responsible for. i have emailed SO many times with no response. after emailing again today, i just received a response saying they are no longer servicing our pool. absolutely unacceptable. customer service and communication is atrocious.

This is one of the most knowledgeable pool companies in the industry. I've used Gary and Danielle now on my properties for 5 years. Gary will do whatever it takes to come up with a solution for any problem. He solved an issue for me that 3 other pool companies could not solve which had been going on for 2 years. Metro will let you know what the best ideas are for your equipment and give you a straight answer if it needs replaced or it can last or if their are better options. One of the things I love is I can get ahold of him any time. I would recommend Metro to anyone.

Quickly fixed a difficult leak and added better piping and valves. Amazing job on short notice. This is one the best and most knowledgeable pool/hydro businesses in the country much less the Denver area. Highly recommend. Extremely knowledgeable and nice. Very good people are owners and pros.