All reviews for Beaver Tree Service
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I used them in the past and they were good hence why I called again, but this time around we scheduled to meet 2 days after the initial call and then they didn't show up at the set time! What's worse is they tried to confirm at 315 pm for 4pm appointment while i was in a meeting. we tried calling while waiting and no response. Very frustrating to say the least! Why set an appt then not show up 2 days later??
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A neighbor of mine recommended this company to me, as they did a great job on her yard. I hired them last April to thin out my two large ash trees and they did a nice job. When the front tree started to fill in with leaves a few weeks after they left, the branches touched my gutters, which was one of the main reason I had hired them to come out - getting branches away from touching my gutters/roof. I called and spoke with the woman who coordinates the schedule and she said she would have the crew swing by the next time they were in the area. Weeks later, they still hadn't come. It has now been over a year since they cared for my trees - I have called and texted 7+ times without a response (when I called she said she would reach out when they're in my area - I live in Lone Tree, so I'm not inconveniently located). The last message I sent said that I'd like to resolve this with them before leaving a review because I didn't want to hurt their business, but there was still no reply. The tree cutting was well done, but the customer service and follow through is terrible. I won't use this company again.
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I scheduled a visit for an estimate for the trimming of a large Spruce tree. I even texted a photo of the tree in advance. It's been 10 days--no reply, no estimate. Very disappointed.
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You can tell a lot about a company by their drivers. I had the lovely opportunity of dealing with honestly one of the most entitled large-truck drivers I have ever encountered. He cut me off on a residential road and then I witnessed him run 3 red lights, not pink, the light was red before he even entered the intersection. I will never use this company just based on that interaction.
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I've used Beaver Tree service in the past but the recent experience was terrible. The man said he was headed my way to look at the tree and then completely ghosted me. I understand that people are busy right now with the shortage of workers but ghosting? Really?
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Unprofessional...called Wednesday and had to follow up with them Friday and Saturday to help remove dead trees that HOA been complaining. These guys was a waste of time do not look for their service. They stood me up with no cal back or anything. Left me wondering for the past couple days if they were ever going to come. If you want to follow up with them every day until who knows when then be my guest but these guys don’t know any customer value or support. They still haven’t had the decency to call me yet when they stood me up lol bunch of ppl who like to waste other people’s time. Plus they over charge bunch of scammers in my book. Good luck!
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These people left a flyer on my door and repeatedly rang the doorbell. I was on a very important phone call and have a NO soliciting sign on my door. It was a VERY rude interruption.
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I paid to have my tree trimmed in Oct 2019 was told it would last me 4 yrs did not even for the first summer. I back to the same position I was before the tree was cut, wasted money there is a branch that needs cut down, I offered to pay them to come cut it and they want me to pay another $100 are they crazy it would take 2 mins to cut it. They should do it for free. Horrible horrible company can't even stand by there work. I think my tree is ruined but they cut the top. Contacting the BBB also. I will contact the news also its not right that I am out so much and I still have a tree that needs trimmed.