All reviews for A & H Valley Heating & Air Conditioning
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Jacoby and his crew were Great!!!! My A/C went out in the middle of July, I called them on a Wednesday morning they diagnosed my system that afternoon, my A/C was up and running Friday at 6:00 PM..... Working Great!! for thousands less than I was quoted from other HVAC companies quoted..
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Jacoby and Jimi are extremely knowledgeable and very helpful. They are both friendly and hardworking!
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The service tech (Jacoby) was at my house within an hour of calling, on a Sunday night nonetheless. He was very professional, clean and knew exactly what was going on with my furnace. Great job! I will definitely use A&H valley again and would refer them to a friend.
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Excellent Service all around. I needed a motherboard replaced. I was expecting the worse by the look of the damn thing. Jacoby was great. He told me the issue, suggested a solution, ran back to the shop and grab what he needed and returned in no time. He even offered a temporary solution if the correct part wasn't there. I had heat in no time.
Overall great service, great price. Happy customer. -
A & H Valley did a great job with our boiler installation even after a few hiccups. First they came and installed a tankless boiler to replace the old boiler and gave me a great deal on it. However, the new tankless, high efficiency boiler ended up being a pain in the neck. It would shut off for no reason with different error codes. I contacted Jacobi and he tried to fix it, but it didn't work. I also had other professionals from the manufacturer come out and look at it, but no one could get it to work right. It was annoying having the boiler turn off randomly, no heat in the house. But Jacobi committed to getting it right, so after some time of back and forth, figuring things out, he came and replaced the tankless boiler with a new, regular boiler. This one works great, heats up great, and no issues after like 4 months running. Thank you for seeing this through.
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My ignitor on my furnace went out. While trying to install the part that we bought from A&H we accidently broke it. Not only did they have another part in-house, but they were very polite and extremely helpful. Ashley was very compassionate about our situation.
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Jacoby and team are total rock stars. Super responsive and get you up and running quickly! Highly recommend him for all HVAC needs. I’m a local REALTOR and always recommend him to my clients. Shout out to Jimmy too! ❤️😘🙏🏼
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Jacoby came and replaced our old thermostat with a smart one for free. He was fast, efficient and knowledgeable about our cooling and heating system and answered all of our questions. Very professional!
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JACOBY WASE GREAT. I highly recommend Valley Heating and Air Conditioning in Brighton. I’ve used them twice and each time their service was exceptional. I will never use any other company when I need furnace or air conditioning service.
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Called about 3 weeks ago, left a message. Didn't get a call back, after a day. Called back and was told they didn't get my message. Came out and repaired A.C., 2 days ago...not working again. Called and same thing, left message, called back was told no message was found, can't get to me until next Tuesday. Booked the appointment, only to cancel 1 hour later. Found someone, through our business, that is coming out tomorrow.
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We used to love dealing with A&H Valley Heating & Air Conditioning until lately. We called on a Sat. because our attic fan went out during the hottest days of the summer. We were told someone would be there Monday. No one Monday, called on Tuesday, no one Tuesday, called on Wednesday. Still NO ONE came, no one called (they said they did but didn't tell us so we weren't home). Then I looked them up on the BBB and saw they had a D rating. Have a new person servicing my home now. Much happier now.
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I tried to buy a igniter for my furnace that A&H told me they had in stock. I was told by woman on the phone that she needed to leave for a meeting but to come by in an hour. I stopped by the shop prior to that hour expiring since I was nearby and thought maybe someone else would be able to help. I met a guy to worked there who warned me to make sure to call ahead because the woman who worked there wasn't always reliable regarding when she would be there. After waiting an hour I called... No answer, left VM. Called again 30 mins later, no answer. Finally bailed and drove to a real store with people that work at said store. I called A&H again to ask why they weren't there when they said they would be, or return a call... The person I spoke to the first time said s"orry my meeting ran late, but I'm pulling in now". Glad I didn't wait 3 hours for her to show up. If you're not a retail store, please tell callers that you don't provide retail customer service.
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these guys are rip off artists! i had them out to fix my AC and they didnt put the bolts back in for the outter housing. the fan is held in place by the outter shell and since the repair guy didnt bolt it back together, the fan came loose and broke apart. The owner of the company said he would send the Tech back out and fix it for no charge. then I got a $129 charge in the mail a few days later. when I told him that I wasnt going to pay it he said he would just turn me into collections and that I was just a little pebble in the raod and that I didnt matter. This company is TERRIBLE!!! DO NOT USE THEM!!!!
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Had them come and service the heater and ac the tech was good but when we called back because tthere was a drainage problem they sent someone out and it was handled, then a day later the fan was not shutting off, we called the office and we're told they couldn't come out... They actually were very rude...my question is should they not have fixed the problem the first visit when they were supposed to have compcompleted a full service...the timing is horrible because we are selling the home and do not want the new owners having to handle an issue that was paid for and not handled. In short the person who schedules appointments is rude unprofessional and I would say this is company that cannot be trusted.