All reviews for Kappler Mechanical Heating & Air Conditioning

Travis was great. Performed regularly scheduled maintenance on heat pump and installed surge protector. Travis did a great job explaining everything to us. So glad we went with Kappler Mechanical for our heat pump.

Ulises Felipe from Kappler Mechanical was punctual, courteous, knowledgeable, and responsive. He instructed us on our Mitsubishi mini-split system, answered our questions, and explained everything he did. He gave us his full time and attention. He recommended and took a conservative approach to our issue with a leak, starting with potential causes for which there are simple, inexpensive steps to resolve the problem. These steps should work, and our bill was reasonable. We appreciated all of this, and now even plan to explore future HVAC improvements to our home with Kappler.

We recently had the pleasure of working with Steven Eskeets from Kappler Mechanical for the semiannual maintenance of both our home HVAC systems. Steven was incredibly professional, thoughtful, and kind throughout the entire process. His attention to detail and courteous manner made the experience seamless and reassuring.
Though Steven is relatively new to Kappler, it’s clear he’s a fantastic addition to their already excellent team of technicians. Over time, we’ve come to truly appreciate Kappler Mechanical’s consistent, high-quality service. Their reliability, honesty, and commitment to professionalism set them apart in every interaction.
We highly recommend Kappler Mechanical to anyone seeking a trustworthy, skilled HVAC company. You can be confident that technicians like Steven will deliver outstanding service every time.

I had a heat pump installed and the installation went so very smoothly.
Brent,Jacob, and Alex were very curiosity, efficient, knowledgeable, and very respectful,I can't say enough about these installers,cleaning up immediately wearing there foot coverings on every in and out of my home.Diffinetly recommend !!!

We've been using Kappler for many years now and are very pleased with the products that we've had installed and delighted with the ongoing service we receive from their exceptional staff.

We've been using Kappler for all our HVAC needs from purchases to maintenance, and repairs for at least 15 years. They've consistently been professional, clean, thorough, and have always been responsive when we need them. This last visit was because our AC stopped working properly. They were able to get us on their schedule in 2 days. The tech, Ruben, was awesome. Explained everything that needed to be done, and now our AC is working great! A great relief for the stretch of mid-90 high temperatures we're currently experiencing. We recommend them wholeheartedly.

Travis is great. He arrived on time and was quickly able to diagnose the issue with our humidifier.

Kappler got me same day! Travis was my tech and was
very communicative and informative. Definitely will use again

Rueben introduced himself before he arrived in a timely fashion. He is very friendly and just meeting him I had the utmost confidence that he would fix this problem… after the work was done he explained it all to me. He is an asset to Kappler👍

Ruben has helped us previously and is always very professional and personable. He was able to diagnose the problem, provided a fix, and tested it thoroughly

Travis was GREAT! He was on time, friendly and professional. He explained what was wrong and showed me. There was no pressure to purchase anything extra. He even took a few extra minutes to look at our furnace. When I called to schedule, they were friendly and up front about costs and were able to get me in same day. Very impressed with this company. They will be installing our new furnace and AC soon.

Ruben did my yearly maintenance/inspection on my heat pump and min-split systems. Did a great job and documented all results (approx. 18 photos). Friendly and doesn't mind answering questions.

Alex, Justin, Beck, and Noah all worked together to do an excellent job of installing a tankless water heater for us. They were prompt, efficient, professional, and courteous, and they also did a great job of protecting our floors and cleaning up after the installation was complete. Also, Brent, who met with us initially to discuss tankless water heaters and to give us an estimate is wonderful to work with and made us confident that we had made the best choice. We highly recommend Kappler Mechanical!

The Kappler Team did an excellent job, from sales to install, no issues. Professional and courteous each time the guys arrived, highly recommend.

We had a 240 volt outlet for an EV installed by Nate and Eric. Nate came out to do the estimate in a very timely and professional manner. He and Eric did an excellent job for a reasonable price. Would highly recommend them.

If I could give a Ulises a higher score I would.
He has been servicing my HVAC system for several years. He is Awesome!!

The team (Beck, Adrian, Eric, Logan and maybe one or two that I did not meet) that installed our heat pump did an excellent job. Their communication of the work was clear, concise and always left room for questions. They checked in at the start and end of each day to keep us informed. They were respectful of our house and pets and finished within the time frame contained in the bid.

The electrician Nate was courteous, professional, and he got the job done. He even helped move some heavy furniture around! I chose this company because it is veteran-owned. Glad I did, would recommend for any job.

Very happy with Kappler Mechanical. From the first time I contacted them to the post-installation inspection, they have been responsive and helpful.

I reached out to several HVAC contractors with quote requests, but Kappler Mechanical was the one that scheduled me for an actual walkthrough and provided a thorough and detailed quote with comparison options. The person answered all my questions and discussed the details of the various options, pros and cons, etc. I had already researched the field and knew their quotes were in line with what the prices were in the market.

They did all the rebate stuff for me, their quote was transparrent, and their financing options were helpful.

Installation went great. Everyone was very professional, explained everything to me very well and I knew exactly what was going on. They cleaned up after themselves, walked me through everything they installed, and answered all my questions (and I had a lot!).

So far the system has been running great, Kappler Mechanical reached out to schedule their follow-up inspection. The units came with warranties and Kappler provides an extended warranty on some of their work (at least they did for my stuff).

Very happy with their work and their responsiveness! Everyone, from the in-house person coordinating everything and the person looking at my home to provide a quote to all the people who did the installation, everyone was great!

Ruben was excellent! Very high quality and did an excellent job explaining his work. He really seems to know his stuff. I got his card so I could request him in the future. I opted for a two visit plan so he can check out the furnace in the fall.

I can’t imagine going anywhere else in the future. The whole company seemed like they knew what they were doing. But, the best part was working with Ruben. He has a great personality and is very professional. I knew what he was doing as he went through the procedure for me. Let put it this way. Should I ever need assistance again, I will request Ruben, hands-down. Delightful human being in every regard. Kudos to the company as well as Ruben. He is definitely a keeper!