Appliance Repair reviews in Castle Rock, Colorado

4.8 based on 100 reviews Back to the listing
    5

    Nick is always professional, on time, and is able to solve any issues we are having with our appliances.

    5

    Nick was amazing! He was super responsive when we had trouble with our microwave and he knew a lot about appliances. It was easy to schedule an appointment with him and he always showed up on time. He was really helpful and quick to fix things. He even checked out our freezer and gave us some great advice that saved us another repair cost. Would highly recommend!

    1

    Called for washing machine repair. Scheduled for a time and had it confirmed, then notified I had to reschedule. Rescheduled with 3 time slots and heard nothing back from Puls. Emailed and called to find out what was going on. I was told they couldn't confirm anybody and they asked about the afternoon of my scheduled day I said yes that would work. I was then told they couldn't confirm a tech and wanted me to reschedule again at which point I told them to cancel and I found someone else.

    5

    We highly recommend Blue Frog Appliance Repair! Nick was very skilled and knowledgeable, and provided excellent service! We had three appliances that needed fixing... he told us that one of them was end-of-life and it would cost more to fix than to replace... we really appreciated his honestly rather than try to upsell us! He fixed the other two appliances (oven and refrigerator) quickly and was very affordable. He was very personable and easy to work with. We would definitely work with him again!

    5

    Great locally owned, family business. Nick was very thorough and a great communicator. Price was very reasonable. Thanks Nick!

    5

    Nick is always fantastic to work with - timely, polite, professional - I will always go to him for any repair issue we've had such great service!

    5

    Dishwasher stopped working - Nick was able to come out the next day. Excellent communication re: appt. Honest about how it made more sense to purchase new dishwasher because of repair costs in our situation. Appreciate the honesty and professionalism! Will definitely use again should the need arise - highly recommend!

    5

    Nick was so kind with explaining what was going on with my refrigerator in my icemaker . He gave me several option’s and I really appreciate his honesty and great person to work with. I would recommend him anytime.

    5

    We have relied on Nick from Blue Frog for appliance repairs for years. He is always very quick to respond, super helpful and an honest guy. Would highly recommend him for your appliance repair needs.

    5

    Nick was professional, knowledgeable and timely with his service. He thoroughly explained the process and fees and helped me navigate the best decision for addressing our dryer issue. I highly recommend.

    5

    Nick was amazing. I reached out as our fridge was on the fritz and not cooling as it should. Contacted him via his website, received a prompt response and scheduled. He was prompt in arriving, quickly diagnosed the problem, and had the part on hand to fix it and threw in some extras maintenances. Highly recommend using him for any appliance repairs. Thank you Nick!

    5

    Nick came out quickly and helped take a look at our 12 year old fridge. He gave us options for repair as well as advice if we decided to purchase a new one. He has always been honest and upfront with us. He will be the first and only repair person we will work with for our appliance needs.

    5

    Very quick response from Nick when we sent an email with the error code for our GE electric double wall oven. He knew exactly what the issue was. It was very easy to schedule an appointment. Nick was very efficient and had the right tools to handle this double wall oven. It all went very smoothly. Nick is very nice and professional. We would definitely use him in the future for any appliance repair.

    1

    I contacted this company multiple times over a week to schedule a repair service, leaving both phone messages and emails, but never received a response.

    It was frustrating because I was ready to move forward with the service, yet no one followed up. Good communication is a basic expectation, and unfortunately that was missing here.

    Based on my experience, I cannot recommend this company. If responsiveness matters to you, you may want to consider other options.

    5

    Nick did a great job repairing my tenant’s refrigerator. He was prompt, knowledgeable, & thorough in his work. I will absolutely call him again when I need to.

    5

    Nick was great! He diagnosed the problem with the ice maker in our fridge really quickly (the motor had gone out) and got the parts and repair done within just a couple of days for a very fair price. We highly recommend his services!