Tree reviews in Centennial, Colorado
-
SavATree recently fertilized our trees as well as treated them for insect infestation. The arborist was knowledgeable and his explanations were detailed and easy to understand. I was impressed with this professional service.
-
The arborist who walked our property with me listened to my requests without pushing additional work other than one item that I agreed was necessary. The crew worked very hard, did a good job pruning our trees and cleaned up very well. I would recommend this company.
-
Wow, Dan and his crew did an awesome job removing our dead Cottonwood tree. Their care and professionalism was outstanding. Thank you Dan, crew and SavATree.
-
Beware of Sav-a-Tree Contract 🚫 Cross out Evergreen Clause ❌❌❌
I hired them last year to trim our trees in the backyard and they recommended some treatments for our trees, so we agreed.
Fast forward to last week, as I was driving away from my house, I saw one of their trucks pull up to my house. We didn’t think much of it. Came home and there was. Door tag that looked weird but we thought it was advertisement.
Today I got a $293 invoice for something done in my backyard without my notice, so I called them. Dena Smith, the office manager of Centennial location, was I argumentative and snappy the entire way through, saying that I signed the contract which has a clause at the END called the “evergreen” clause that states that their treatment services will be CONTINUOUS and on-going unless I explicitly call them to cancel. There was no conversation of this when we signed the contract and they never called us to have this conversation that someone would be in our backyard without us knowing.
I hope this helps you be prepared. Cross out the clause before you sign!
Their tree service was pricey but the arborists did a good job. I do not appreciate how Dena Smith treated me today over this trespassing case without my knowledge. She refused to negotiate nor listen and insisted that I signed this contract LAST YEAR and that it’s all my fault.
I cannot report them to the BBB because this location is not listed. I don't want to report another business erroneously. Specific address to this business: 1558 E. Hinsdale Circle, Centennial, CO 80112
UPDATE: The same office manager, Dena Smith, has been harassing me for payment every week, either via phone call or email. I'm hardly 1 month late. If this is standard business practice, is everyone getting harassed? Or this is harassment targeted to an individual? She even charged me finance charges and threatening to send to collections. Good grief! How else can I report this entity -
They clearly evaluated and explained what needed to be done. They scheduled us quickly, came exactly when expected, did the job quickly and effectively and cleaned up everything they came in contact with. I couldn’t ask for a better experience.
-
OMG, the crew who did our winter tree trimming was amazing! Such talent and expertise! They were prompt, respectful, eager to please, and did an outstanding and professional job on our trees. Yes, we are incredibly pleased.
-
Sales is not the same as the quality of delivery.
The sales team said all the right things and made all the right promises. We requested a Saturday appointment, scheduled two to three weeks out, asked to be notified before arrival, and were told the entire tree would be sprayed. We received an alert from our security camera a few days later. The video shows that they arrived a few days later that same week, without any notice, and only sprayed half of each tree.
We paid the bill but immediately emailed to cancel all future services. The response simply confirmed cancellation—no inquiry into what went wrong or how the service could be improved. Shortly after, we received a generic email encouraging a review only if it would be five stars, and asking us to contact them directly otherwise. That approach may boost ratings, but it doesn’t reflect an honest customer experience.
We won’t be using them again. At this point, we don’t trust them to follow through on what they promise, and we’ll be looking for another provider. -
Everyone we dealt with was incredibly articulate explaining the process of cabling the two trees together which made us comfortable. This company was the only one (of three) which explained the necessity of including the electric company.
We have felt comfortable recommending SAV a Tree to others. Thank you to the climbers, office staff and Charlie for being professional and pleasant . -
Awful experience.
-
Very professional and reasonably priced.
-
Excellent work at a very fair price.
-
Quality work. Reasonable prices. Great people!
-
Gave me an estimate with $100.00 travel charge. They now are out of Centennial.
-
Left many messages for Brian and never heard back ... guess he doesn''t want my business.
-
Amazing work!! I would highly recommend Root Tree Service!!!
-
Excellent , quick and great service
-
Great service with knowledgeable people. They removed a large elm tree with great care and efficiency
-
Root Tree Service is extremely knowledgeable, does fantastic work and provides their services with the utmost focus on satisfying their customers.
-
Root tree service is a great family owned place they have never lost their values they just stopped using them.
-
Josh is a consummate professional - I would recommend him to anyone who is in need of his services - His customer service focus shows in all that he does!
-
Josh and his team did a great job clearing and removing 20+ years of overgrown trees, shrubs and roots at my in-laws yard in Castle Rock. We are grateful to have the yard back and no more snakes!
Chris and Teresa K.