All reviews for Mitchell Heating and Cooling

Recently, I had the privilege of having my furnace serviced by Mitchell Heating and Cooling, and I was impressed by the level of service they provided. From the initial consultation to the final inspection, they were professional and maintained excellent communication with me throughout the process.

What stood out to me was how accommodating Kara, Troy, and Justin were throughout the service. They were prompt and courteous and went above and beyond to ensure that my needs were met. They even took the time to answer all my questions and address all my concerns.

Without hesitation, I endorse Mitchell Heating and Cooling for all your HVAC needs. They are a company of integrity and professionalism, earning my trust to handle all my heating and cooling requirements with utmost care and competence.

Mitchell Heating and Cooling is a business I would highly recommend. I have used them for a few years now and am always happy with their work. Friendly and professional, consistently thorough work.
Billy came out to prep our furnace for winter. He is a very good worker. Polite and reliable. Did a great job. I will request him again in the summer for air conditioning prep!

Had weird furnace issues leaving me without heat, but this company was able to come day of to fix everything! Our serviceman was Dante, and not only was he very professional and kind, but knowledgeable and earnest. He helped fix our problem, showed me how to change the air filter, and explained to me the things that he looked for when evaluating the life of the furnace. We will 100% be using only Mitchel Heating for all of our needs, they were amazing!

Michael represents himself and Mitchell Heating at the highest level, and I wholeheartedly recommend only Michael for any HVAC services.

I apologize for the length of this review, but I want to ensure that Michael, a technician at Mitchell Heating, receives proper recognition. My wife and I recently purchased a newly built home from Covington Homes (now Empire Homes), and we were going through our 30-day warranty inspection. One of our primary concerns was the heating system, which made an unbearable noise whenever it activated, significantly disrupting our sleep. Covington Homes, a builder that is undoubtedly among the best in Colorado Springs, promptly sent Mitchell Heating back to inspect and rectify the initial installation.

Michael arrived at our home and immediately demonstrated professionalism and attentiveness. He asked insightful questions and listened carefully to our concerns. After gathering initial information, Michael began a thorough inspection of the heating system. What stood out most was his meticulous approach; after each phase of the inspection, he provided clear, concise explanations, greatly enhancing our understanding and trust in his work.

Michael quickly identified and resolved the primary issue, then took the time to walk me through the problem and offered valuable maintenance tips to prolong our system's life. Recognizing that the original error was due to an oversight from a previous technician—possibly from a lack of adequate quality control—I requested Michael inspect our entire HVAC system, as our 60- and 90-day inspections were approaching. Michael willingly performed this additional inspection and discovered significant deficiencies, particularly with the air conditioning unit's incomplete installation.

Michael’s willingness to address my additional concerns made me feel more like family than merely a customer. He genuinely seemed dedicated to providing the best possible service to represent himself and Mitchell Heating. I documented these issues with photos and immediately informed Covington Homes. While Michael was eager to resolve the AC problems that day, he did not have all the necessary equipment on hand. Covington Homes quickly acted upon receiving this information, and based on Michael’s exemplary service, I insisted that only he return to address our issues.

Michael returned earlier this week and spent nearly the entire day thoroughly rectifying the installation issues. Throughout the process, he kept my wife and me fully informed, demonstrating exceptional communication skills. After completing the repairs, Michael shared valuable insights about maximizing our system’s energy efficiency and maintenance recommendations to extend its lifespan.

In my experience, I have never encountered an HVAC technician as diligent and passionate about his work as Michael. His pride and commitment to excellence are evident in every task he undertakes. Thanks to Michael's systematic approach and dedication, our family avoided facing the hot summer months without proper air conditioning. Our system now works perfectly, and we couldn't be happier.

Mitchell Heating is fortunate to have such an outstanding technician as Michael. I have informed Covington Homes that if they ever need HVAC repairs for other homes, they should specifically request Michael—even if it means waiting an extra day or two. I assure you, the wait is worthwhile.

This five-star rating is richly deserved, and it is important for others to know that technicians like Michael exist—individuals who genuinely care, meticulously ensure quality control, and leave lasting impressions. Should I ever encounter HVAC issues again, I will specifically request Michael.

Bill Scyoc and James (his apprentice) were very professional and informative. They did great work and provided great suggestions. Thank you!!

Jayvon went out of his way to solve the problem created by the roofers. Very helpful.

Our technician Javon Whitney was very well informed and completed his task to perfection!! Thank you Javon

Mitchell heating is my go too since first moving here in 2016. I use them for every service. They have always repaired any issue in the most professional manner.
Thank you for your most recent support on repairing my HVAC system.

James was very polite and courteous. He explained what he did very clearly. He left a new filter.

Logan was awesome. He arrived promptly after my notification that he was on his way, and was very respectful when he came in to service my furnace. He completed the work in a timely manner and was very clean and thorough while doing so. I would highly recommend him as a technician as well as Mitchell Heating for servicing your HVAC systems.

Jayvon is wonderful to work with. He was polite and kind and a great technician. He was very friendly and took his time making sure everything was working properly. He found the problem with my furnace, fixed it perfectly. I would use Mitchell Heating and Cooling again.

Bill is our regular and preferred technician who has successfully demonstrated a thorough and comprehensive working knowledge of heating and air conditioning technology. We consider him the gold standard of excellence.

A couple years ago I got a quote from Mitchell Heating and a handful of other places here in town. They were by far more helpful and upfront about my options. I made note to check back when I was ready. This month we decided to get a new AC installed and Mitchell Heating was the first place I called. Jeremiah came to the house and verified our needs. The whole process from quote to install was very professional and complete. Thank you for your assistance and we would certainly recommend you to others.

Anthony was a joy and just fantastic. He tuned us up and alerted us to an issue to take care of soon. Thanks for taking such great care of us and our Heating equipment. We appreciate your thorough and professional service.

Mitchell was very responsive and the technician Mike did a very thorough job and fixed the issue. He also took the time to explain to me exactly what he did and why. I would highly recommend Mitchell H & C.

Called yesterday afternoon due to AC quit working. They set up an appointment for 8 to 10 am. the next day. Showed up on time, diagnosed the problem in a couple minutes, then left to pick up the part, came back and installed it In about 15 minutes and it’s working great ! Very satisfied, highly recommend.

New build, super loud AC duct flexing when system turned on/off. Sounded like a slamming door. Anthony was kind, down to earth, and knew exactly what the problem was. Quick, easy, and one of the least awkward service people I’ve ever met. Great experience all around!

Jessica and Anthony are both really great people to work with. They were on the ball and got my ac Working as soon as possible. Much appreciated!

Fantastic service! Jordan performed maintenance on my AC unit/furnace and explained everything thoroughly. Jordan represents your company very, very well and is a fine young gentleman with a bright future! Professional, honest and knows his stuff! Thanks!!!

Jeremiah was amazing! My furnace stopped working, and Mitchell was able to get him to come out quickly, and he diagnosed and fixed the problem right away. Thank you for such wonderful service!

Update: Dante came out to do my annual furnace check today, and he is fantastic! He took the time to explain everything and talk to me about long-term health of the furnace. Thank you for always providing such top-notch service.

Mike was extremely helpful today. He answered all my questions and gave me several suggestions. Thank you