All reviews for ThermaCare Heating & Cooling

I am thrilled that I chose a fantastic HVAC service that excels in every aspect. The technician, Mike, arrived at my home promptly and had a friendly demeanor. He was focused on finding solutions to get my AC unit back up and running. Upon his arrival, he asked the right questions and began troubleshooting the system efficiently. In no time, he resolved the issue and restored my AC. I highly recommend this HVAC service to my family and friends, and I will keep doing so in the future.

We had an issue with our furnace that led to a blown fuse. The technician found that two safety systems had been incorrectly wired by the original installer, which caused the problem. He re-wired the system effectively. From now on, I plan to have all maintenance done by a reliable service. When the same issue arose again, Mike came out to help trace the problem. Since he had already worked on our furnace, he was able to diagnose the issue more quickly this time. He found a small scrape on the insulation that exposed the wire slightly, which could have caused intermittent arcing that led to the blown fuse. We hope this was the cause, as it would mean no need for extensive rewiring between the air handler and the heat pump. This service call was provided at no charge. I appreciate the help and look forward to many more years of great service.

We worked directly with the owner of ThermaCare Heating & Cooling for a complete upgrade of our 28-year-old HVAC system and water heater. He conducted a thorough evaluation of our home before ordering the new system, which was very helpful. He quickly ordered the equipment to avoid any supply chain delays. When he arrived, he was punctual and respectful of our home, wearing booties and using drop cloths to keep everything clean. The entire installation was finished in just a day and a half, and it’s working wonderfully. He even pre-manufactured the necessary ductwork in his shop, which saved time during installation and fit perfectly. Overall, it was a fantastic experience, and we highly recommend their services.

I had my A/C and furnace replaced recently, and the quality of work was outstanding. The team was friendly and made the process so easy. I really appreciated how well they explained the system and the tasks they were handling. After getting six different quotes, I found that this service offered the best value. When I received the quote, there was absolutely no pressure; the owner provided me with all the necessary information, options, and pricing. There was a minor issue with a defective thermostat, which wasn’t their fault, but they responded quickly over the weekend to resolve it. If given the opportunity, I would definitely choose this service again and would highly recommend them to others.

This AC repair service is fantastic. My journey with them started when they installed a new air conditioning system for me. There were a couple of minor hiccups with the thermostat, but they diligently worked until everything was fixed. I called them back when I had an issue with the thermostat not resetting after changing the batteries. Carson was extremely meticulous in his approach to figuring out this peculiar problem. It turned out that the battery needed to be fully drained before putting in a new one. It was a strange occurrence, but Carson managed to solve it. After this great experience, I immediately signed up for their maintenance package, and I'm so glad I did. Ricky has been helping me get a new UV allergen unit for my furnace since the old one has stopped working. You can really tell they are genuinely keen on solving your issues. One cold morning, we woke up to no heat. Carson came out that same morning and quickly identified and fixed the issue. We were comfortably warm just a few hours later. Kudos to Brenda in the office, too. She is professional, friendly, and a joy to speak with. She's always making sure appointments fit into my schedule. I also appreciate the text messages with a picture of the technician en route to my house. It's an excellent added security measure. I genuinely believe that if you stay loyal to this AC repair service, they will reciprocate that loyalty. It's such a comforting thought. Although we haven't had the chance to work with any of their plumbers, I can only assume they are as thorough and professional. Further down the line, we did have the opportunity to engage with a few of their plumbers and found them to be just as professional, competent, and friendly as the rest of the team.

we've all heard the slogan, 'when you call thermacare heating & cooling, you get thermacare,' and they truly mean it. mike came to provide my estimate and was very friendly and straightforward. he clearly explained what i needed without pushing me to buy anything unnecessary. we decided to replace our furnace and a/c unit at the same time, and while i expected high costs, mike’s quote was several thousand dollars lower than many other companies i contacted. when mike was running late for the estimate, he called to let me know and offered a nice surprise for my understanding—he included a wi-fi thermostat at no extra cost. another great feature was the 18-month interest-free financing option, which allowed us to put some money down and finance the rest easily. the receptionist was also very helpful in arranging the financing and scheduling the installation. on the installation day, the two technicians arrived on time and even started working on my outdoor unit before i got home from dropping my son off at school. they were prompt, polite, and professional, completing the installation of the new furnace, central a/c, thermostat, and humidifier in just about three and a half hours. now, we have our central air back just in time for the hot weather, and it feels amazing! i truly appreciate the excellent service from mike and his team. i highly recommend thermacare; it's refreshing to work with knowledgeable and honest professionals.

Kaleb is fantastic! My air conditioning unit stopped working, and in my rush, I called the first company I found online. They charged me a $50 'trip fee' and a $89 non-refundable diagnosis fee. It was hot and the weekend, so I had them come out. When the technician arrived, I showed him the part that needed replacing. After just a couple of minutes of looking around, he claimed there were several issues and quoted me a crazy high price. I simply wanted my AC running again, so I asked how much just to fix that. He quoted me $1,155 to replace a part. I realized I was being overcharged, so I asked him to leave. Then I called Kaleb. He came over with no extra trip charge and fixed my AC in 20 minutes! He only charged me $300, and since $200 of that was for the part, he basically fixed my unit for just $100. I even gave him an extra $50 because he saved me hundreds. Kaleb has the experience and wisdom, yet he’s still eager to work hard. He truly knows how to get the job done efficiently. I would recommend Kaleb to anyone looking for a reliable and honest AC technician.

i was referred to this hvac company by friends who work in construction, and i'm really happy i went with them. kaleb gave me a straightforward and honest estimate—no tricky sales tactics or trying to push things i didn’t need, which some other companies tried to do. after talking to a few other hvac businesses, i'm glad i picked this one. the team, led by kaleb, did a great job installing my new furnace, ac unit, and replacing the old vents. they worked efficiently and showed a lot of skill. living in colorado, i need reliable heating for those cold winters, and the new system is already making a big difference in my home’s comfort. overall, getting my hvac system upgraded was a smooth and positive experience. i would definitely recommend them if you need any heating or cooling work done.

Fantastic local service! Our heater stopped working when we got home on a Saturday afternoon. We called and they sent someone out to our house in just over an hour. Mike was the technician who arrived, figured out what was wrong, and replaced a faulty part in less than an hour. He also explained to me what caused the issue and showed me how to spot problems with the heater in the future. Mike was friendly and the cost was very reasonable. I was really impressed with how quickly they helped us and would recommend their heater repair service to anyone in Colorado Springs.

Our furnace recently stopped working because the thermostat failed. After dealing with another company that made things difficult and quoted us a very high price for a thermostat—even though it was under warranty—we called a local HVAC service in Colorado Springs. Francis came out quickly, found the issue, and had our heat back on within an hour with a brand new energy-efficient thermostat that was much more affordable than what the previous company quoted. We really appreciate the fast and honest service, and we will definitely call them again for any future HVAC needs!

I am very happy with ThermaCare Heating & Cooling! I was referred for a free high performance heater tune-up. During the visit, a few issues were found, which I anticipated due to the age of my heating unit. My service technician, Kaleb, took the time to explain the problems and even shared pictures and videos with me. After discussing my options, he quickly fixed everything I wanted done. The customer service is excellent! I will definitely choose this company again for my heating and cooling needs in the future.

absolutely the best! for many years, i've relied on thermaCare Heating & Cooling for everything from routine furnace checkups to emergency repairs and replacement parts on my old unit. every time, the staff is friendly, the response is quick, and the prices are always fair. from the person answering the phone to techs like ricky who come to your house, the service is just outstanding. i've worked with several of their team members over the years and every visit has been top quality. it’s such a relief to have a heating company you can really trust, especially when winters get cold. highly recommend for anyone needing furnace repair or maintenance!

We were very happy with the HVAC service we got from Kaleb and his team. From start to finish, they were professional, friendly, knowledgeable, and worked efficiently. We will definitely call them again for any future HVAC maintenance or repairs. We have used their services a few more times and have been extremely satisfied. Recently, they installed a new air conditioning unit for us and had it done in just one morning. The price was very fair and affordable. They treated our home with respect and provided great customer service. I highly recommend them to anyone needing HVAC work.

We called for AC repair early in the morning because our air conditioner wasn't cooling. Ricky showed up just 15 minutes later and fixed everything that same morning. While he was here, he also checked out a few other problems we had and came back later to take care of those as well. He was very professional, worked quickly, and followed up with calls and texts to make sure our system was still running well. If you need any help with your heating or cooling, we highly recommend their service. Excellent customer care!

The technician, Mike, arrived right on schedule to handle the maintenance and inspection of our AC and heating system. Mike was friendly and professional throughout the visit. I explained the issues I noticed when I first turned on the system this season, and he listened carefully. He performed a detailed checkup, cleaned important parts of the unit, and replaced the ignitor, which we had already talked about during his first look at the system. We’ve relied on this company for our AC repair and HVAC needs for many years, including the installation of our current system. Getting regular maintenance done each year gives us confidence that our system will keep running smoothly, especially with Colorado’s changing weather.

I've been using ThermaCare Heating & Cooling since I bought my house in Colorado Springs, and every visit has been a positive experience. You can tell they really care about their customers and take pride in their work. I always call them whenever I need any HVAC service. With my old heating and cooling system, they kept it running smoothly even as it started to wear out. They never tried to upsell me on unnecessary repairs or a replacement before it was truly needed. Recently, I decided it was finally time for a full system upgrade. They provided helpful advice on choosing the right equipment and suggested some practical improvements for my home. They worked with my budget and schedule, and the whole process—from removing the old unit to installing the new one—was handled quickly and professionally. Kaleb was the lead technician, and his expertise and careful work made everything completely stress-free for me. I also decided to have the entire ductwork cleaned out, which turned out to be a fantastic decision. The house is pretty old and had never had the ducts cleaned before, so this made a huge difference. Although the duct cleaning cost a bit more than I expected, the results were totally worth it. They were very thorough and even sealed up the register boots to stop any air leaks between floors. The air quality in my home is now so much better. The whole experience was top-notch!

We found this furnace repair company by chance online. The owner, Ricky, really cares about his customers. Even though he was on vacation, he got back to me right away after I left a message for a quote. Ricky arrived on time, took a look at our setup and old furnace, and explained clearly the pros and cons of the different furnace systems available. His advice made it simple for us to pick the best system for our home. The next day, we got a detailed and fair quote. Just a few days later, all the new furnace equipment was delivered early in the morning. The installation crew showed up before 7, split into teams, and got to work replacing the furnace, air handler, and ductwork. Although the team was young, they were the most professional and knowledgeable group we've had work in our home. We were updated about the progress throughout the day, and Ricky checked in directly to make sure we were happy. Amazingly, they finished everything by the afternoon, cleaned up, and took away all the old parts. The new furnace is working great, just like Ricky said it would. I highly recommend this company for their excellent service and reasonable prices. It was also impressive to see how smoothly and efficiently the team worked together on the installation.

The team are experts in heater repair, diagnostic checks, maintenance, and installation. Everyone from the office staff to the technicians is very skilled and helpful. I really like having their preventive maintenance plan for my heater. Because of their regular maintenance, my heating system has been running smoothly for years. They always arrive on time and quickly fix any problems that come up. Their service is excellent and their prices are very reasonable. I highly recommend them for any heater repair needs.

I've had another great experience getting AC repair in Colorado Springs. Previously, I needed a new furnace and some ductwork changes for a rental property. This time, my own home's blower motor stopped working. Even though it was late and after hours, Ricky and Kaleb showed up, put in the new motor, and took extra time to explain how my system works and what it needs to run well. They were friendly, thorough, and really cared about making sure I understood everything. It's easy to see they put customers first, which is what sets the best apart from the rest. I'm glad I found such a reliable team and will definitely use them again.

Our heater stopped working and our house got really cold, so a friend suggested I call a repair service in Colorado Springs. I’m really glad I did. Ricky came out quickly and was both professional and friendly. I appreciated the quality of the repair and how polite and patient Ricky was with me and my son. He took the time to answer all my questions and made sure everything was working right before leaving. It’s not always easy to find such great service. I’ll definitely recommend them to friends and family, and will use them again for any future heater maintenance!

ThermaCare Heating & Cooling installed my multi-zone heat pump system several years ago in Colorado Springs. Since then, I've counted on them for regular HVAC maintenance and system check-ups. The team is always friendly, professional, and arrives on time. Recently, I had an issue with my heating and cooling system, and Ricky came out to help. He took care of everything, working hard to fix the problem quickly and efficiently. I truly appreciate the dedication and expertise. I highly recommend their services for anyone needing HVAC work in the area.