All reviews for Superior Systems

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    5

    Everyone is great at their job and so nice!

    5

    These guys are awesome. Worked with them for years.

    5

    Highly recommend Superior Systems: efficient, responsive and reasonable cost.

    5

    Very dependable, professional, and most of all, trustworthy! Their pricing is reasonable. I would highly recommend them!

    5

    I have used Superior Systems and have been really happy with their work. They are always quick to respond and know what they are doing.

    5

    I called 4 companies for sprinkler repair. Superior was the only ones that called back. Great service!!

    5

    Stuart and John took great care of us. There was a little confusion at first with a misdiagnosis of our sprinkler system, but John and Stuart went out of their way to make everything right. I am a firm believer that nobody is perfect, and the effort that went in to making everything up to us was above and beyond. Thank you very much John and Stuart!!!!

    5

    Reliable, professional service every season. Superior Systems has maintained our sprinkler system - spring and fall for many years. We've been very pleased with their service always.

    5

    Update: After my review I was contacted by this business. They were so apologectic to what happen and explained an issue they were having with a former employee not showing for appts. Not only did they come out and fix my system that day and make it right but offered free of charge for every thing that happen. I met Jay (an owner) and he was extremely nice, professional, and knowledgable. They worked so fast, answered all my questions, and diganosed and fixed my system so quickly. I HIGHLY recommend this business and will be having them come out every year to service my sprinkler system and blow out the lines for winter!

    I can’t say enough bad! I made an appt for someone to come out and look at my system. Not only did they not show. I had to call the next day and she acted as if she couldn’t find my appt then found it and gave me some story about two trucks breaking down. Told me someone would be out in 24-48 hours. No one ever showed. I never heard from the again. I’ve called twice since then. Left messages. No one calls. No one shows up. Nothing. This place was recommended by my neighbor but I will never recommend them.

    5

    These guys are awesome! I have a home built in the 50s with an extremely old irrigation system. It hasn't been turned on in at least 15 years. They came out and had everything needed with them to patch holes in the lines, run new lines, replace capped off sprinkler heads, and repair and replace the solenoids. They're very professional and friendly, and willing to put in a lot of work to get your sprinkler system running right.

    5

    I would rate this company A+ across the board. I recommend this company each time if someone was looking for a company that installed, and/or repair sprinkler systems. They are always on time, and have great employees. I also like that it's a local family owned company.

    5

    Easily the best irrigation company in town, and frankly one of the best small businesses. John and his crew are always friendly, prompt, and affordable. No issues with any of the work they've performed at our property. Will continue to support and recommend them.

    5

    My husband and I needed to have some sprinkler system repairs. My mom also needed to have repairs done at her home. The owners of Superior Systems were very knowledgeable and professional. They did a great job! Will definitely refer them to anyone we know that needs their sprinkler system serviced or repaired.

    5

    Could not be more pleased. Jeremy and Roy replaced 30 sprinkler heads and 3 sprinklers and tuned up the system so it's now doing its job. Scheduled for an hour they stayed two hours into lunchtime to complete the job. The price was reasonable. Superior Systems will be the first place I call for future work on the irrigation system.

    5

    Superior Systems got my sprinkler system working like a charm. The south side of my front yard and part of the backyard had to be seeded. My lawn has grown into a beautiful lawn looking like it has been here for years. The person answering the phone does an amazing job scheduling. The workmen also show up when they say they are showing up. Great job Superior Systems team!

    5

    I have used Superior Systems for over 4 years now. They have a great team of professionals and have always done a great job with my irrigation system.

    5

    These guys are great! I had an issue with a tree needing to be replaced multiple times. Contacted Superior Systems and they knew exactly what to do. This tree has lasted longer than any of the previous ones and is super healthy. Very prompt scheduling and clear communication. I’d recommend them to anyone.

    4

    I have used Superior Systems in the past and found them to be punctual and professional. This time my sprinkler system startup appointment was missed and had to be rescheduled. The technicians who arrived (early) were very personable and efficient in getting the system started. However, one head that was leaking went unnoticed, which I reported the office. In response, a timely service call was scheduled and the head was replaced, as their services are warranted. I suspect these issues were a result of recovering from COVID lockdowns which have created "restart" issues for companies like Superior. In good conscious, I cannot hold this against them, but rated my experience as four, not five stars.

    3

    They missed the first appointment but the office manager called at the end of the day to apologize and reschedule. Apparently they are short staffed due to their great reputation. I'm withholding final judgment until they do the actual work, and will update this review after the tech comes out on Tues. The tech called earlier in the day to say he was running late; I will say it's a shame he could not have called me directly to say he was running later, or could not make it at all. My first impression isn't great.

    2

    They gave us a fixed price.. came out and did the main job which was In the sprinkler box.. Then they couldn’t finish the job they started that day. so I was asked to schedule for them to come out again. and they not only charged me $100 extra from the first visit but charge me extra to finish the job They never finish the first time. then I find out they never even finish the job because my sprinkler system never goes off. It won’t work and they wanna charge me again to come out to fix The problem they created by Miss wiring the communication with the control box that’s in the house so my son and I went to program the box and discovered What’s next
    that my zone one and two for 20 years used to be in the front and now my zone one and two is in the back Not a big deal right but they didn’t tell us what they did so they have lack of communication to their customers and for two days they sprinkler system didn’t go off and I thought it was in working condition so all this money $950 later the system was not running. what’s wrong with this picture
    Then they had the audacity to tell me I don’t know what I’m speaking about. I don’t know anything about sprinkler systems but yet my husband and I are the ones that put the system in 20 yrs.ago
    I’m sick and not well from a car accident I was in and I feel they took advantage of me by making me think I don’t know what’s going on..not ok
    I do not recommend this company to anybody. And to top it all off the sprinkler system in the back I was supposed to schedule for them to come finish incorrect and fix broken pipes back there and this is another reason why I’m upset because they made my zone one be in the section where those broken pipes are and that was the only zone that was running so to me it shows they purposely did that to allow the sprinkler system to go off and so when the water stops all the dirt sucks in with the water which Creates the line to be clogged …. I’m heartbroken. I’m disappointed just went through a divorce on top of it. I had a husband who I depended on to take care of his family and now I don’t have that no more And I was trusting in this company to do right by our family.. And hoping we could be part of their family if they took care of u. They didn’t want to make it right. Their customer service was horrible. I never argued. I never raised my voice. I just asked questions and why and all they said is we gave you a good deal we gave you a good deal. OK great but finish the job and do it correctly.. Why are you Charging me again and again for a job your technician never even finished but lied on document saying he did? not a good worthy company and they say their family oriented no, they’re not

    1

    Rude, unprofessional- not going back!