Mechanical Contractor reviews in Colorado Springs, Colorado

Paul is simply a hero, came in after a different company messed up and saved the day

Our AC started freezing up and not working properly during the hottest weekend in June. I tried a few companies Monday morning and was only given a wait list option. On Tuesday we contacted MTech and they were able to book us for an afternoon appt that same day. Two employees came to the house during my appt window. When I greated them at the door they asked if shoes were okay in the house. While I don't mind shoes in my house it was very professional to ask first. I showed them to my furnace area and they got right to work. They asked before using any doors other than the front and basement door, they were respectful of the animals in the house and were cautious when opening and closing the doors. The mechanics found the problem quickly and gave me my options. One was a quick fix that may last years, the other would be a permanent fix but would take far more time and money. They recommend the quick fix but noted they would do whatever option I preferred. While I did opt for the fix that got me up and running the fastest, I appreciated the explanation of the more detailed option. When and if I need that option I am prepared for the time and budget I will need if that day comes.
Profesional, detailed and quick! We highly recommend.

Paul was right on time, put on shoe covers to protect our just refinished floors, and was fast, friendly and efficient. Doesn' get much better.

Had a great experience from start to finish. Already recommended some friends and neighbors.

Great people to work with. Very Professional. I was very impressed with the timely and quality work that was provided in the installation of my solar panels.

Company truck BVW-143 has to be one of the most reckless motor vehicle operators I have ever seen. Wouldn’t trust someone so reckless to work on anything.

If you want to be lied to, financially taken advantage of and then ignored when you want answers then, Bestway Mechanical is the solar installer for you. If you want to work with an honest company that has integrity, then I would go with another solar company.

Had a great experience initially with a nice lady (Bella I believe is her name) who setup an appointment for a solar evaluation in my home. After that I got no response after they FAILED to show up for the appointment. Unprofessional.

Bestway Mechanical failed base plumbing inspections 3 times in a row. They did not notice when the septic line was at the wrong angle. When I pointed out a drain line that look like a 'Z" and they said it is legal. I did not want legal - I wanted point to point. Then they charged me over $8K when I let them go.

Great people! Friendly, professional and knowledgeable. Best experience working with a solar company no gimmicks straight forward and worked with us to get a system that was right for us! Definitely recommend using them.

New house plumbing. In rough-in for spare bathroom toilet supply connected to hot water. Recirculation line connected to cold water line. Paid an additional $4000 to another plumber to have original boiler installation done correctly. In floor heating loops installed too long. Needed an additional zone.

Update - After coming across a booth at a home improvement show I explained the situation and got a call from Ash before the day was out. She was very apologetic and assured me the clips would be replaced the following week. She called again on Monday to assure us it would be happening one of two days that same week. Then we heard from Brian after they had come out and changed out the clips. Also heard from Ash again to ensure we were happy with the results. So yes - we are happy with how it all looks now - thank you

Bestway Mechanical was great at the start of the project, and even right up through installation of the solar system they put in. But when asked to replaced some clips because they were different colors (a minor request) AND were told they would address quickly, here I am 5 months later, and still no one has shown up. I have emails and texts telling they will address this simple request, only to have no one show up.

We have a Munchkin high efficiency boiler. When our house was being built, the idiot who did the tile work used a tile saw inside while the heat was on. The result was tile dust sucked into the heating system, which fused onto parts in the boiler. The guys from Bestway fixed it, and the boiler has worked perfectly ever since. I recommend this company highly.

Brian at Bestway Mechanical is incredibly easy to work with and is receptive to our professional advice. We have been working with Bestway for over 7 months now and I couldn't be happier with the relationship we've built. If you're looking for a genuine,efficient, and quality business to work with, Bestway Mechanical is your one stop shop.

This review is not about a physical service Bestway has provided, this is about the 2-3 phone calls I receive per DAY for weeks now. I requested a solar quote through a third party website and stated that I would allow one vendor to contact me about it. Wow, my mistake.

Cali leaves me literally the same message multiple times per day. She calls from her cell and their office. In one of the messages she said that someone would come by my home to see if they could talk with me. This was after having to block their numbers... at that point she had tried contacting me for two weeks in a row.

I am a business owner and I KNOW that the "fortune is in the follow up". Communication is key. But at what point do you not understand that harrassing a person by blowing up their phone multiple times a day (yes, weekends too) for weeks on end is NOT a way to gain business? They clearly do not take in to consideration what may be going on in a person's life (death, illness, new move?) and just keep calling and calling with no regard for how they are coming across, which at this point is very inconsiderate and disrespectful of my time.

For my future solar project(s), unfortunately, they have lost my potential business.

The team from BestWay Mechanical did a superb job. The installation went as promised and has functioned as advertised. Every month we end up "making" money with the system and have yet to "pay" for our power. I very highly recommend that you call BestWay Mechanical and get all the information about solarizing (is that a word?).your home.

My family purchased our Solar System with Bestway Mechanical. From start to finish it was easy and installation was so fast! They even came back out to help me better understand my monitoring system this past week! :)

We purchased solar panels as well as a new furnace and now need service on our thermostat. I have called 15 times to no avail. I even talked with Brian the manager as well as office staff being assured they would get back to me for our problem. Still waiting, now over 2 months. We are sorely disappointed.

We had some vandalism that destroyed several solar tubes that Bestway had installed. They were easy to work with to schedule the repair, came out quickly, installed the new tubes, made sure the system was working properly, and cleaned up after themselves. Great job.

NEVER RELY ON THIS COMPANY TO PROVIDE RELIABLE CUSTOMER SERVICE OR TO CONTACT YOU WITH ANY ACCURATE UPDATE. HORRIBLE Experience - only time they contacted me first was to set sales appointment, all other contact was initiated by me. Told me installation would be week before Thanksgiving. I called a week after Thanksgiving because no one came to install and no contact that they wouldn't make it. I asked to be kept updated during that conversation. I heard nothing and called week before Christmas to say postpone until new year. Received call back from manager (Brian) that installation could occur yet that week but didn't get expected arrival time for scheduled day. I asked at 9am when to expect crew since hadn't heard anything. Response was soon, crew just down street to do something quick at another site then be there soon. At 11, I checked since crew still hadn't arrived. Manager was surprised crew still hadn't arrived. Manager told me at 11:20 crew was driving on their way to be there in 2-5 minutes. At 11:50 crew still hadn't arrived and I called manager again telling him someone had lied about status and that I cancelled the contract to install. The crew finally arrived at 12:01. I was extremely frustrated in the lack of truth and support provided to this point, but the story isn't done yet. Manager stated they would mail refund check to me. I said I didn't want to wait that long to receive it. The check needed 2 signatures and wouldn't be available until late Thursday. Manager said he would let me know when we could meet to get the check. Manager never made contact or responded to a request regarding availability of check on Friday. Manager finally responded to call on Saturday morning by texting at 9am instead that check was available but he was at job site and would return to office soon. At around 12am I arrived at the office and no one was there yet. Finally the manager arrived about 15-20 minutes later and I received the check.

Our system was installed for $20k, and has never worked. When we asked Bestway to make it work, they told us it was simply that we didn't understand what cold was or what it was like living in the mountains. Been here 16 years btw. Had to hire another company to fix the boiler they barely installed and still trying to figure out how to make the solar function at all so many years later. I highly recommend not going with this company.