Allright Plumbing & Heating, Inc

No shows and no cares!

Called them to hook up our new kitchen sink after a new countertop installation. They were super eager to fit us in for their last-minute cancellation the following day. We were pinched for time and I was so glad they could fit us in between 3 and 5 the following day (Thursday). Two other companies couldn't come out until Friday and since we were pressed for time I stopped calling around and promptly booked with them. They never called, they never showed up, and around 4:45pm I finally called to address the issue - looks like Julie booked you for 2:30AM instead of PM - she tells me - and that’s not a time they conduct appointments so when she pulled the schedule for her plumbers this morning, our appointment did not exist. She continues to tell me that at this point there was nothing she could do for us since it was end of day.

Despite her kind demeanor, this is just bad business. We are now without a kitchen sink hookup, the other two companies are booked solid for Friday, and it's looking like we will now go the entire weekend without a sink or pay a premium for an after-hours appointment time slot due to this "unfortunate oversight".

They have most certainly lost my business.

Twice in the last couple of weeks two different technicians came to our home to work on our furnace. The first technician found that during the fall maintenance, also done by Allright, some flue had not been cleaned. He cleaned it and the furnace worked fine about 10 days. The technician did not wear a mask. Yesterday during the snow storm we had to call again to have someone come out. This technician replaced the furnace motor. He did not wear a mask and I had asked when I called for the service that he wear a mask. He tracked snow on the hardwood floors and the carpeted stairs. I was busy trying to clean up after him. He had to go out to his truck twice. I finally got a large towel and asked him to use that under his shoes. He had a very large puddle of water near the furnace where he was working. After nearly a $1,000 I am hopeful that the furnace will work. I thought that Allright, plumbing and heating had very unprofessional employees. I won’t mention there names.

Had another company come by to fix a slow kitchen sink drain. Was told nothing could be done...strange. Allright was referred to me and I'm very thankful. No hesitation to fix the drain; was done professionally, efficiently and at a reasonable price. Highly recommend