Reviews of local pros in Colorado Springs, Colorado

Douglas and his team from Thermal Balance Heating & Cooling did a fantastic job with my AC repair in Colorado Springs. They arrived right on time and were very professional and tidy, making sure to protect my rugs while they worked. After finishing the repairs, Douglas carefully explained each part of the installation and also set up two smart thermostats for me. He was very patient while I learned how to use the new system, and he always made sure I understood everything, asking if I had any more questions. The service was excellent, and I’m really glad I chose them. I will definitely use them again for any future HVAC needs.

douglas was great to work with and really knew a lot about our furnace. he didn’t mind me watching and asking questions while he worked, which helped me understand more about how to take care of the system. he worked quickly and made sure everything was clean and tidy after finishing up. our furnace needed some good maintenance and cleaning, and douglas took care of it very well. we’re very happy with how detailed he was and the quality of his work. this was our first time using this company in colorado springs, and we’ve already signed up for the next furnace maintenance.

I found this company through an online contractor list when I needed a non-emergency furnace check-up for my mom in Colorado Springs. They got back to me right away and set up an appointment for the next day. Douglas came to our house and was very thorough, carefully showing me which furnace parts had worn down from lack of maintenance. He even took detailed pictures so other family members could stay informed about what was happening. Douglas was considerate—he offered to wear shoe covers and was easy to talk to. The price for the furnace inspection was fair, and he did a great job cleaning things up. He also made sure we had carbon monoxide detectors in the house. I read good reviews before calling, and I agree with all the positive feedback. Their team really knows their stuff, and I highly recommend them!

We have been working with Thermal Balance Heating & Cooling for a while now and have always found them to be honest, dependable, and efficient. Recently, we needed help with our old furnace in Colorado Springs, which was starting to have issues and wasn’t heating properly. Douglas came out the same day to check the furnace and explained all our options in a clear and friendly way. We decided to replace the furnace, and they were able to handle the installation the next day. The installers did a fantastic job—they knew exactly what they were doing, worked well together, and were very respectful. They made sure to protect our carpets by wearing shoe covers and laying down tarps. Everything was done on time, and the whole process went smoothly. We’re very happy with the service and would definitely recommend this company to anyone needing furnace repair or replacement.

We have relied on this company for our HVAC system maintenance and repairs for a long time. Recently, our furnace stopped keeping the temperature we set on the thermostat. Douglas came out to help us, and he was friendly and professional. He listened carefully as we explained what was going on and then methodically checked out the system. It ended up being an issue with the thermostat, which Douglas replaced. He also took the time to walk us through how to use the new one, making sure we felt comfortable with it. We are very pleased with the service and would gladly recommend this company to anyone needing HVAC help, especially with Colorado's cold winters.

Douglas was very professional and respectful, taking special care with our home, which is over a hundred years old. Even though the crawl space in the attic was tight, that didn’t stop him from making sure heat reached rooms that had never been warm before, like our back bedroom. Because of his work, we no longer need the old 220amp, 1500watt wall heater that used to overheat the room and make it hard to sleep at night. He also gave us good advice on our options and even helped arrange to safely move more than 100 gallons of heating oil from our underground tank, which really fit our needs. We’re happy to have a reliable heating system just in time for the cold Colorado winter. Looking forward to staying comfortable in the summer too, thanks to the new heat pump!

I don’t usually write reviews, but I felt I had to share my great experience with Douglas and his HVAC team. My home had two old furnaces and air conditioning units that were over 20 years old. One of the A/C units was struggling, and the other stopped working completely right when it got really hot. I wanted to replace the broken A/C, its furnace, and the evaporator coil, so I got quotes from three different HVAC companies. Douglas and his crew replaced both A/C units, both furnaces, and both evaporator coils, plus they installed all new line sets under the house—all for less than what the other companies wanted to charge for just one system. The pricing was impressive, and it showed a lot of integrity. They were always on time, acted very professionally, and finished the work just the way I hoped. As a small business owner who values excellent customer service, I have high expectations. Douglas and his team truly exceeded them. Highly recommend!

I scheduled a furnace check-up before winter really set in here in Colorado Springs. Douglas arrived right on time during the window they gave me. Since it was the first time I’d turned on the furnace this season, I noticed it was making a loud noise. Douglas took his time to carefully inspect the furnace and track down where the sound was coming from. He found that the motor was just a little off its mount and did a quick fix for me. He also let me know everything else looked good, though the motor might need to be replaced in the future, but it’s running fine for now. I really appreciate how thorough and honest the service was. Instead of just telling me I needed a brand new motor right away, Douglas made sure to actually find the source of the noise and took care of it. It’s great to find a heating and cooling company you can trust. I’m glad I went with Thermal Balance Heating & Cooling!

I got quotes from several places, but Thermal Balance Heating & Cooling gave me the best value for my furnace repair. From the first call to the finished job, I was really impressed with how much attention they gave to making sure I was completely satisfied. I had a new furnace, an upgraded thermostat, and a humidifier installed, and everything works perfectly. Even after the installation, they checked in to make sure I was still happy with the service. They even brought over a temporary portable heater free of charge so my family would stay comfortable until the new furnace was ready. That really meant a lot to us! I recommend this company to anyone who needs furnace repairs or service. I plan to use their maintenance service twice a year as well. Douglas came back to my house for a follow-up and made sure everything was installed correctly and that I understood how to use the new thermostat. He even set up reminders for me to change the furnace filters. This is a company that truly puts customers first and takes pride in their work. You really can’t go wrong with them!

I've relied on this AC repair company for over ten years and have always received excellent service. Even though they stay busy, they always make me feel valued and not just another customer. Douglas, their new technician, is fantastic—very knowledgeable, friendly, and always willing to help with any issues at my house or business. I live in an older home that has needed a lot of attention over the years. Douglas helped me replace our furnace and hot water heater, and also checked over our AC to make sure it runs smoothly during those hot Colorado summers. He also worked on my washer, garbage disposal, and even took care of the outdoor water fixtures. I also run a salon, and Douglas has handled everything from fixing the AC so my clients are comfortable, to making sure all the plumbing for the salon chairs and sinks works perfectly. When we first opened, he made sure everything was running even during the cold snaps, so we never had to close. I highly recommend this company for their honesty and reliability. They truly care about their customers and always go the extra mile!

I reached out to Thermal Balance Heating & Cooling because our furnace started making strange noises, and a neighbor spoke highly of their service after having their own furnace replaced. Douglas came out to take a look at our system. He carefully checked everything to make sure our heating was still safe to use and suggested that we hold off on major repairs until the warmer months, so we wouldn’t risk being without heat if the job took longer than expected. Douglas also found a loose hose connection and fixed it right away. I really value this honest approach and plan to have them handle our furnace repairs or replacement, as well as maintenance on our AC, when the weather gets warmer. Finding a trustworthy HVAC company is important to me, and they have definitely earned my trust.

Our furnace stopped working because the damper motor wouldn’t move, so it couldn’t heat our home. Douglas arrived quickly, within just a couple of hours, and was able to get the damper open and the furnace running again right away. Instead of just telling us to replace the damper motor right away, which would have been an expensive part, Douglas explained our options. Since it might just be a one-time issue, he showed me how to get things going myself if it happens again, and let us decide if we want to replace the part in the future. Every time we need furnace help, we’re always so impressed with how honest and friendly the team is. It’s clear they really care about their customers. In Colorado, having a working furnace is especially important when it gets cold, and I always feel confident calling them for help.

I recently called Thermal Balance Heating & Cooling for furnace repair, and I was extremely pleased with the whole experience. From the first phone call to schedule my appointment, the staff was friendly and helpful. Douglas, the technician, showed up right on time and quickly checked out my furnace. He explained what was wrong in simple terms that were easy for me to understand. The repair was done fast, and my furnace has been working great ever since. I highly recommend this company for anyone needing furnace repair—they really know what they're doing and provide excellent service.

We were referred to this company for help with our heater, which had been giving us trouble for a long time after being installed by another business. Douglas came out to our home in Colorado Springs and quickly figured out what was wrong. He not only repaired the problems left by the previous installers, but also improved a few other areas that needed attention. Now our heater works better than ever, and the price was very fair. We are very happy with the service and highly recommend them for heater repairs!

i have been using this hvac company in colorado springs since they installed my generator, and every semi-annual maintenance visit has left me very satisfied. today, douglas came by for my check-up and was really attentive, making sure everything was handled properly. he took extra time to answer all my questions about the hvac system and explained why it’s important to check the furnace regularly, especially with our colorado weather. douglas also asked if we had CO detectors in the house, and when he found out we didn’t, he took the time to explain why they’re so important for safety. after that, i went out and got two, and they’re ready to be used tonight. overall, it was a great service call and i feel much safer and well-informed about my home’s hvac needs.

I had a complicated heat pump system installed in my home in Colorado Springs. The technician, Douglas, was very professional, paid close attention to every detail, and made sure everything was left clean and tidy. The quality of the installation was excellent, and it was clear they really know their HVAC systems. The heating worked perfectly during the colder months. When it got warmer, my system had some trouble with cooling, but the team made sure to come back and check things out until the problem was fully fixed. It took a few visits, but they never gave up and made sure the system was running just right for the Colorado Springs weather. I truly appreciate their commitment and would gladly recommend them to anyone needing HVAC work. Their dedication to customer satisfaction really stands out.

I had a great experience with this AC repair company in Colorado Springs. Douglas was honest and really focused on helping me out. Instead of pushing me to buy a whole new air conditioning system for thousands of dollars, he took the time to check my old unit and suggested fixing it instead. After diagnosing the problem, Douglas got the needed parts and quickly replaced them. Other companies only wanted to sell me a brand new AC, but here I got affordable repairs and honest advice. I saved a lot of money and got my air conditioning working again—just in time for the hot Colorado summers. I’ll definitely call them again if I need AC service!

During a week of freezing temperatures here in colorado springs, my old furnace finally gave out after years of pushing through cold winters. i came home one evening to hear a strange humming sound coming from the unit, and realized the heat wasn’t working at all. with my husband in the hospital, i wasn’t sure what to do or who to call for help. a good friend from church suggested thermal balance heating & cooling, and i reached out right away. douglas got back to me quickly and was so understanding of my situation. he took care of everything, from explaining what was wrong (the fan motor was completely locked up) to helping me with financing options so i could replace the furnace without extra stress. even though the weather made it hard to get the new furnace installed right away, douglas made sure we had space heaters to keep us warm until the installation could happen. once they were able to come out, the team worked fast and got our new furnace running smoothly. now our home is warm and comfortable again. i really appreciate how thoughtful and reliable everyone was. they made a stressful time a lot easier for me and my family. if you need furnace repair or replacement in colorado springs, i highly recommend reaching out.

I needed an AC repair and decided to go with Thermal Balance Heating & Cooling after comparing a few estimates. The team was very professional and courteous throughout the entire process. Douglas showed up on time and finished the installation quickly, making sure everything was tidy before leaving. Later on, I noticed my thermostat wasn’t working and my house felt unusually warm. I called for help, and they arrived within an hour to resolve the issue. I’m very happy with the great service and fast response, and I’ll definitely call them again for any AC repair needs.

As a general contractor with experience in HVAC work, I know what to look for when it comes to replacing a full heating and cooling system. I had several companies in Colorado Springs come out to give me estimates for a new A/C and furnace setup. Some quotes were way too high, and a few tried to upsell me on things I didn’t actually need. Some of the salespeople didn’t seem very knowledgeable about HVAC systems, and one even measured the wrong area outside. Out of all the companies, only two provided bids that matched the fair market value for the equipment and installation I needed. I decided to go with one company because they offered a 15 SEER system, which made me eligible for a local energy rebate, and they included the specific thermostat I requested. I even checked with a supplier friend, and doing the work myself would have only saved a small amount, so the value was clear. Douglas gave me an honest price from the start, and the installation team did a fantastic job. Everyone I interacted with, from the technicians in the field to the office staff, was friendly, helpful, and professional. I highly recommend this HVAC company to anyone in Colorado Springs looking for reliable heating and cooling service.

After a strong storm, our furnace stopped working and we were left without heat. Since we hadn’t used any furnace repair services before, we weren’t sure who to call. A friend recommended Thermal Balance Heating & Cooling. When we reached out, Douglas, the technician, arrived the same day and clearly explained what was wrong with our furnace. He was professional, friendly, and made sure we understood each step in the repair process. The part we needed took a few days to arrive, but Douglas kept us updated throughout. Once the part was available, he quickly returned and got our furnace up and running again. The price was reasonable, and now our home is warm and comfortable. We will definitely call them again if we need furnace repair in the future!