All reviews for H.E.S. Elevator Services

Always great service. Very polite and clean and keeps the elevator running well. Highly recommend.

An HES team did a service check on our residential elevator. They were thorough and professional in all aspects of their work and answered all my questions. Highly recommended.

Knowledgeable, kind, efficient, clean up after solving the problem. Always my first call when I have any issue with my lift.

Called HES for some repair work on our older model chairlift. From the first call with Amy for scheduling and when Tom K and his partner came to the door, we had an exceptional experience. Very polite, courteous, and very friendly. Explained what was going on and what I could expect. Will definitely call them again.

H.E.S. has taken good care of us! Highly recommended.

Professional and prompt. Took care of an unexpected problem without any issue. Explained everything clearly.

Excellent Service. Good work. Fair price.

Patrick and his helper took time uninstalling her stair lifts and did an excellent job and he explained a lot of things to me about it and very very professional from the office all the way to the installation thank you you have a five-star for me. Thank you for nstalling it on such a short notice we really appreciate it thank you 🙌🙌🙌🙌🙌

The two technicians were very professional and courteous. They used their expertise to troubleshoot our elevator and had it up and running in an hour.

Highly recommend this business for your home elevator needs.

Called HES when my home elevator would not call to the floors. Amy connected me with the technician Bo who quickly got me up and running. He was very knowledgeable and helpful on the phone. High recommend their service!

Working with Amy in the office has been an absolute pleasure! HES is the choice for all you commercial and even residential elevator Design, install and service needs!

Beau Davis took great care of us when a problem occurred. Also was very helpful setting up monitor system. Thank you Beau and HES.

H.E.S. has maintained and serviced the elevator in our home since its installation in 1993. My brother uses the lift daily in his wheel chair depending on it for safe, smooth, and consistent service. After 25 years, excellent service is what we still get from the elevator and from H.E.S! I highly recommend their expertise and service as well as their personal approach and attention to the details.

Janis Fairchild

Elevators like any machine need service from time to time. We've had two instances that we've used H.E.S. Elevator Services. In the first case, we had them come out because the lights inside the elevator didn't work. (No it was not that we needed to change the light bulbs.) There technician identified the problem and replaced the light ballast. The second situation was that the elevator would not run. The technician identified that there was an electrical surge from a storm that caused the issue and we needed to replace the back-up battery. They replaced the battery. Our experience with H.E.S. Elevator Services was good. There technician's were professional, friendly, timely in their work.

Exceptional customer service orientation. Staff was knowledgeable, diagnosed problem, identified solutions, scheduled services. Serviceman was professional, knowledgeable, easily understood, work was fully completed within reasonable period of time. Staff: Amy and Teresa were were a joy to work with. Professional, knowledgeable, personable.

Highly recommend H.E.S. I'm very dependent on my home elevator and they got me taken care of immediately. Bo always does a great job. Amy always takes care of me!

The service by HES was excellent. The service provider was very competent, extremely helpful, very nice and courteous, very knowledgeable in solving the problem, explained the problem and efficiently fixed the problem. I am hard to please, but HES went above and beyond. in this day and age, it was nice to encounter someone that actually likes their job and does the job with pride and enthusiasm. Thank you.

HES provides services that second to none. Amy has been great in scheduling service dates and Beau, their service technician, is professional, knowledgeable, timely and a great person! Thanks to team HES

A big Thank you to Beau. Beau was very professional, knowledgeable and helpful. I would give 10 stars if I was able. We look forward to seeing you on the next visit. I recommend using HES Elevator Services if you are looking for top notch service. I cannot leave out Amy as well. Always on top of her game and always follows up. Thank you Amy.

H.E.S. technician and service scheduler are outstanding and together resolved Karen's stairlift failure to operate malfunction quickly and with great efficiency! She is quite dependent on safe and reliable functionality of the home stairlift.
Thank you, much appreciation!

Great team ! They gave us an arrival range and were spot on. We are new owners and did not have elevator maintenance records. HES inspected and provided understandable recommendations .

Happy we found them !