5280 House Cleaning

Janeth and Alejandra from 5280 House Cleaning did a beautiful, thorough job of deep cleaning our home. The process of scheduling was efficient: I called and was able to book a team within a few days. They were transparent and communicative about cost: I was contacted for approval when the team needed more time to finish their work. Very pleased with the quality of the service and the friendliness of the cleaning team. Will book with this company again!

I've used 5280 House Cleaning since July 2021, but like another reviewer posted, the services have declined significantly in the past 6 months. I've repeatedly come home to one of my original oil paintings from Paris hanging off the wall, vases knocked over, and generally everything moved out of place. One of my grandmother's depression-era glasses was broken then hidden for me to find later. I had to spend two days refinishing the custom desk in my office because the topcoat of paint was significantly damaged and stripped down to the primer coat. There are divots in my wood laminate floors from where the furniture was moved. The arm I purchased to keep my LG washer propped open was broken and one of the parts was lost so I had to replace it. Several times I've had to call and pay for building maintenance to come by after a cleaning because the cleaners somehow managed to cut the power to both my built-in oven (twice) and jet tub (twice). The trim on my GE dishwasher is cracked, falling off, and the entire door will need to be replaced because they slammed the dishwasher door shut and the edge of the trim struck the adjacent false drawer which wasn't properly closed.

A month ago, I received a call from the office that one of the throw pillows on my bed was damaged. At that point, I shared my concerns about the service. Since then, the carelessness and damage got worse. Today, I decided to stay home and see if the results were better if I stayed in the house for the cleaning. I heard one of the team members dropping all my recycle down the trash chute instead of carrying it downstairs to the recycle bins - causing incredible noise and creating a risk that the chute gets clogged from unbagged waste like a pizza box. I sincerely hope I don't get fined by my HOA.

To add insult to injury, the cost of the services has increased from $184 to $216 per cleaning ($64/month or 17.4%), which seems to significantly outpaced the inflation rate and cost of living increases over the same time period. I will be canceling my service today.

Central Denver, Hilltop Area. Maria A. and Bertha did a GREAT job! House was cleaned from top to bottom; my floors have never looked so good! They showed up on time, were very polite, professional and thorough. The main office staff was very nice and easy to work with to set up an appointment. They answered all my questions, and were helpful. I was so impressed (which is hard to do when it comes to house cleaning) that I ended up setting up bi-weekly appointments. I highly recommend 5280 House Cleaning, and Maria A. and Bertha!!